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iKeyless

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California
2 reviews
0 helpful votes
Follow Thea H.
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Awesome!
September 9, 2016

I was very satisfied with my purchase(order #*******). I received my items in a timely manner. When I needed help and had to contact customer service, the young man on the phone was very helpful and patient. Keep up the great work Shawn and Ikeyless Team!

Date of experience: September 9, 2016
Florida
1 review
0 helpful votes
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Happy and Satisfied
April 1, 2016

I purchased a keyless entry remote, it was easy to program and works well. I love it. I have even recommended the site to my family and friends that need to replace their remotes. Plus I plan n on ordering a second one as a spare.

Date of experience: April 1, 2016
Texas
1 review
0 helpful votes
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Hassle and worry free
October 11, 2016

Having made a recent used vehicle purchase, I found that I needed a new key fob case, since the fob itself worked. After an easy online search for a vendor, I found iKeyless and finding the model needed was simple and inexpensive. Ordering was simple and delivery was timely. Not that I wish to have to purchase another one anytime soon, if I do find the need, I hope that iKeyless is still around to deal with.

Date of experience: October 11, 2016
Maryland
1 review
0 helpful votes
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Great Customer Experience
October 13, 2016

What a great experience I had with iKeyless, although the instructions for programming the remote were not included, all I had to do was contact the company and they were sending me an email with the instructions within minutes. I appreciate the customer service they provided and would definitely recommend this company to family and friends.

Thanks

Chuck Patel

Date of experience: October 13, 2016
Arizona
1 review
0 helpful votes
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New Car Key
October 6, 2016

We recently bought a used 2016 Buick Enclave, and unfortunately, one key had been misplaced, and we had to purchase one. We went online and found Ikeyless. They had exactly what we needed, and our customer service contact, Shawn, was very helpful and courteous. Our order number ******* arrived just as it was supposed to, and all was great.

Date of experience: October 6, 2016
California
2 reviews
3 helpful votes
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Incredible customer service, Amanda sent me a new remote without receiving the faulty remote I had problems with. Amazing company, I have no hesitations using this company again. The remote works flawlessly, very happy.

Date of experience: October 29, 2014
Texas
1 review
0 helpful votes
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Keyless repplacement
March 23, 2016

Stacey, I found your web site very easy to navigate. My item was delivered in a timely fashion and I had no problem getting my item programmed to my car at my mechanics shop. I would definitely order from your site again if I ever have the need.

Date of experience: March 23, 2016
New York
1 review
0 helpful votes
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Happy customer
March 16, 2016

I have a 2003 honda odyssey and needed some extra keys for the family.
I contacted the dealer and the price they wanted for one key was ridiculous so I figured we would just continue sharing the key. Then I went online and found ikeyless. I was able to buy 3 keys for half the price the dealership wanted for one.
I am extremely happy with the results, no more fighting over a key.
My transaction # is ******* and my contact person. Was Stacey

Date of experience: March 16, 2016
Kentucky
1 review
1 helpful vote
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My order said same day shipping before 3:30 pm est time, I ordered my key hours before then. I also talked to a representative over the phone and they said it would be here no later than Monday. So I wait and wait and wait, and it NEVER came! So I called them again and it had apparently not even been shipped! So now I am S. O. L.

Date of experience: August 15, 2016
Texas
1 review
1 helpful vote
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I had an issue with a flip key I bought, and instead of doing their part to fix the mistake, they just slapped a band-aid on a bullet wound. I already paid to try to get their key programmed and didn't find out until later that it shipped without the transponder chip. To fix the situation, they just sent me a new chip instead of trying to do a partial refund like I asked.

Date of experience: August 24, 2012
North Carolina
1 review
0 helpful votes
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Awesome experience
April 12, 2016

The dealership told me they had never had one bought online that they could program but this one programmed easily. My son now has a key fob and is thrilled! I actually paid more to program it then I did for the fob! Thank you iKeyless and Monya for the excellent service! Order *******

Date of experience: April 12, 2016
Oregon
1 review
0 helpful votes
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Awesum
May 19, 2016

Right from the beginning the service was easy and fast, customer service rep Stacy was helpful with my order #*******, the included instruction's helped out a lot saved me a big headache and money.
Thanks I keyless

Date of experience: May 19, 2016
Utah
2 reviews
4 helpful votes
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I bought 2 keys. They sent the wrong keys, and 2 different ones.
When i called for a refund, they were argumentative and unhelpful. I spoke with the "manager" who called me rude, talked over me, and then hung up on me. I was told after i return the (crappy) product, they would not refund all of my money. I was forced to contact my credit card to dispute the charge. I would NEVER recommend this company.

Date of experience: June 11, 2016
Texas
1 review
0 helpful votes
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Monya is awesome
November 24, 2015

Monya showed a very high professional level on consumer service skills by answering questions and solving customer issues. She made the process enjoyable, quick and easy. The experience was very gratifying. This is the way all customer service should be.
Thanks for assigning me Monya

Date of experience: November 24, 2015
Kansas
1 review
0 helpful votes
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Great experience!
August 7, 2015

Purchased a used Sport Trac and had one key. I was able to get a remote and key for less then just the key locally. Stacey from ikeyless was great to follow up so quickly and make sure everything went well. Highly recommend these folks!

Date of experience: August 7, 2015
Texas
1 review
1 helpful vote
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I have a 2004 Toyota Avalon and i ordered a new remote key for it for $73.7 days has gone by and still didn't receive a package or even an email from ikeyless.com. So i emailed them and i finally got a reply saying that it is on back order 1-2 weeks. I did some research on ikeyless and what i found out is that it is a scam. I emailed saying to refund my money and john said its going to take 1-3 days but i doubt i will get my money. Dont order from this place. Very pissed about this.

Date of experience: March 11, 2014
Mike L. iKeyless Rep
over a year old

Hello Austin,

My name is Stephanie writing from iKeyless.com. In regards to your post above, I'd be more than happy to look into this issue for you further if you could please email me directly at stephanied@ikeyless.com. I truly apologize that you had such a bad experience with us. Please contact me so we can get this issue resolved for you.

Best regards,
Ikeyless.com Customer Service

Arizona
1 review
2 helpful votes
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I ordered a new key for my 2007 Honda element and then I got the key I tried to insert knowing it would not start the car. Basically your Honda remote transponder key has a chip in it that emits a signal to the vehicles PCM computer. If the PCM accepts the signal, the car either unlocks or starts, depending upon what the driver is trying to do. This is not a key you can run down to the hardware store or the home improvement store to replace or duplicate. But the key was too wide and too thick, I called them and explained the issue and they wanted a photo of the two keys side by side. I did that and they called me back and said the key was not cut correctly and it was the wrong size key my key had a really tiny "V" stamped on it and I should have included this detail. They said they would make a new one and overnight it to me. It being Christmas time nothing was getting through so I got it a few days later and it turned the element over but didn't start it like I knew it would. My local locksmith said he would do the transponder key for $50 and that's a deal over the $130 from the other places I called. 10 out of 10 I would use them again. Order number ******* and Shawn helped me out.

Date of experience: January 3, 2017
Florida
1 review
0 helpful votes
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I feel safe
January 28, 2016

I ordered a remote from Ikeyless and am very please. Stacey took care of the remote that I need and it looks brand new for my 16 year old car. I feel much safer now that I can lock and unlock my doors and truck from a distance. Thank you Stacey for the great service and the wonderful replacement
Order #*******

Date of experience: January 28, 2016
Texas
1 review
0 helpful votes
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Satisfied Customer
March 9, 2016

IKeyless has great customer service. Stacey emailed me to follow up with an issue I had with my order (order number *******) and it was resolved very quickly. I would do business with them again and would recommend them to others.

Thank you very much.

Date of experience: March 9, 2016
Oregon
1 review
0 helpful votes
Follow Guy F.
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I received remotes within days of ordering them but one remote could not be programmed. Stacey at Ikeyless had a replacement to me within a couple of days. You really know the kind of company you are dealing with when there is a snag. Some companies deny and run-for-cover while others like IKeyless deal with it quickly and fairly--GREAT SERVICE. I remain a very loyal customer and recommend them highly.

Date of experience: October 23, 2015

Overview

iKeyless has a rating of 3.2 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iKeyless most frequently mention customer service, order number and local locksmith. iKeyless ranks 17th among Auto Accessories sites.

service
62
value
63
shipping
61
returns
26
quality
62