After my recent purchase of a Subaru key fob (*******) Sarah made sure to follow up to make sure I was happy with my transaction. I would highly recommend them.
My experience with you company has been very good Sarah helped me a lot and was very fast answering all my questions and concerns. I don't remember my account number
STAY FAR, FAR AWAY FROM THIS SCAM SITE! I purchased what I thought was going to be a new Ford Keyless Entry Remote for my 1996 Taurus for $47.80 and what I got after 2 weeks was an old used, scratched remote with buttons yellow with age that was in much worse shape than the one I was replacing. In researching I found their sister website www.Cash4Remotes.com both of which are owned by Mark Lanwher where they advertise to junk yards and recyclers to buy their old remotes and keys for a dollar or two each. I wish I had done my research before I gave them my money. Dont get taken in by the website, it is a big SCAM!
I contacted a sales rep by e mail to inquire about my non-working remote. He advised what I had and what I needed which resulted in the timely delivery of my new remote.
Don't believe all the planted 5 star reviews on this site. I did. And regret it. Based on how I am being treated and some other reviews, I can only assume they do not keep inventory in stock despite claims on their site about fast shipping and seem to produce when enough of the same keyfob is ordered. I ordered in October, got an immediate email claiming I should have my order in 2 to 5 days. This was done so they could charge my card by lying about shipping. It is dishonest. They should not charge me until it ships. I can only assume they do this so they can take your money and use it while stalling you. In any case, I waited for almost 2 weeks, sent an email and John responded telling me it was backordered and, despite being sent a shipment confirmation email containing USPS tracking number, the item was never shipped. He was very vague in responding to when I might get it so I replied to ask him to clarify, which he promptly ignored my email. No company operates without production schedules, delivery dates, etc. They should be able to tell and you, with precision, when our order will arrive even if back ordered. Instead, they put you off and tell you 1 or 2 weeks every time you email. Before you know it, it is months later. If you have 3 or 4 months to wait for them to get enough orders to schedule a production run of your key, then by all means, order from them. I believe that working to get the charge removed from your card should ikeyless refuse to cooperate, will be harder after 30 days so I don't intend to wait 3 months.
The key worked as described and was shipped the next day after ordering it the evening before. This is the second Ford I've bought a spare key from iKeyless.
Thank you Monya #*******
Ho i went an ordered my key fob and it arrived quickly in 2 days. I had it programmed and it works like a charm. I saved a nice bit of $$$ as well.
Glad I did this...
Like many of the other reviews, I ordered my product weeks ago and I am still waiting. I suspect the positive reviews on this site are planted by the company. I just hope they didn't steal my money.
My name is Mike L, and I'm the new customer service manager with Ikeyless. Customer satisfaction is our number one priority, and I would really appreciate the opportunity to improve your experience.
Best Regards,
Mike L
Customer Service Manager
mikel@ikeyless.com
(877) 445-3953
Ordered remote for Subaru, said it was shipped, and in fact it never was, they don't even have one. Said I supposed to get a "sorry" email, bull$#*! it never came. Don't use these idiots.
Found my keys on the website. They were delivered to me quickly. Had the blank keys cut out at the store and they work without any problems. Great place to get blank keys for a reasonable price.
I had a great experience with Sarah as I not only had prompt service, saved money on my purchase, bit also received free shipping with this review. Triveca!
2003 Lexus 430 SC. MY ONLY KEY BROKE! I CALLED MY LOCAL LEXUS DEALER, & THEY COULD SET ME UP W/ NEW KEY FOR $450!
I QUICKLY WENT ONLINE & SEARCHED FOR BETTER OPTIONS & FOUND
IKEYLESS. I ORDERED PRESCRIBED KEY FROM YOUR PICTURED & ITEMED LIST & IN A FEW SHORT DAYS, I RECIEVED MY KEY. MY LOCAL LOCKSMITH CUT THE NEW KEY & PROGRAMMED IT FOR ME. THE WHOLE $ AMOUNT INCLUDING LOCAL LOCKSMITH SERVICE WAS LESS THAN HALF THE PRICE OF THE LEXUS DEALERSHIP.
THANK YOU iKEYLESS FOR YOUR USER-FRIENDLY WEBSITE & TRANSACTION PROCESS. SPECIAL SHOUT-OUT TO SARAH ON ORDER # ******* FOR MAKING IT ALL HAPPEN SO SMOOTHLY.
Stacey, I received my key and it worked great!
Programming was easy.
You guys saved me a lot of money. The Dealership wanted $300 for a key and then charge me for programming.
Thanks
Really great
Wife purse was stolen with m GX key
I was told by Lexus $500 to replace and program a key
Happy and surprised that you sent a genuine Lexus key
Key was 30 percent of what the dealership quoted
Got a locksmith to program in my drive
Less than 1/2 all in to replace and program
These people are crooks. I called after reading terrible reviews first thing monday after a sunday night purchase. I was told that my order was canceled and that I would get a refund by end of business on monday 10/24/11 Called on Wednesday 10/26/11 talked to Jason who sent me a confirmation cancelation email and said the refund would happen that day. It is now Friday 10/28/11 still no refund. Emailed them yesterday left message today. What will it take to get my money backs from these people. Horrible customer service had to mention the Attorney General for them to agree to cancel the order and return my money. I guess that is my next contact. DO NOT DO BUSINESS WITH THESE PEOPLE VERY VERY BAD CUSTOMER SERVICE
RMA#******* - called company because I needed a replacement key for 2008 Nissan Sentra. I told the customer service person I spoke with that the dealership's cost for the key is $150+ dollars for one key ($46 Key and $100 programming + tax). The customer service Rep immediately told me that they would provide the key at a must lower cost and was quoted a price of about $78.00 for which I paid. I sent in all of the requested documents. When i got my key, it would not crank my car. I have asked for FULL REFUND of the key. Key has been returned and received by the company but I only received about a $20 refund. ANGRY AS HELL - they never told me that the key would not work unless I took it to the dealership which was STUPID because that means I had to pay ikeyless $78 for a key that would have only cost $46 at the dealership. Furthermore, why would I agree to pay $78 for key that would then have to take to the dealership and pay an additional $100 to get the key to crank my car. It would have been better if I went and paid the $152 rather than paying iKeyless an additional $40+ dollars. SCAM - RIP OFF
4
Placing the order was very easy, and the web site is superb. Nothing left out and finding the key you need is almost foolproof.
Pricing is extremely competitive and delivery is a good as it gets.
My order was shipped without programming instructions, but when I called and talked to Shawn, he was very helpful and cordial and emailed them to me immediately!
Pleasant experience with my purchase of a replacement key for car. Very satisfied with my purchase and the customer service provided by Amanda and team. Thank you for delivering a top notch product.
I ORDERED REMOTES FOR A 96 CHEVY. THEY NEVER TOLD ME THAT THEY DIDN'T HAVE THEM IN STOCK. I EMAILED, CALLED, FINALLY CANCELLED ORDER. THEY SHOULDN'T WITHDRAW THE FUNDS UNTIL THEY SHIP THE ITEMS. THE CUSTOMER SERVICE REP COULDN'T GIVE A CRAP IF I WAS HAPPY OR NOT! I STRONGLY DISCOURAGE USING THIS SITE.
I'm extremely sorry that your experience was negative. Customer satisfaction is our number one priority. I've contacted you privately in the hopes that we can find a resolution that ensures your satisfaction.
Best Regards,
Mike L
Customer Service Manager.
iKeyless has a rating of 3.2 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iKeyless most frequently mention customer service, order number and local locksmith. iKeyless ranks 17th among Auto Accessories sites.
My name is Mike L, and I'm the new customer service manager with Ikeyless. Customer satisfaction is our number one priority, and I would really appreciate the opportunity to improve your experience.
Best Regards,
Mike L
Customer Service Manager
mikel@ikeyless.com
(877) 445-3953