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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Very Pleased with the friendly secure service I was given by the agent working.
Thanks, ID.me team, for providing a great identity verification experience.
Need a letter clear name ID theft from1978 linger on today 9-8-2023! Treason Army Id theft took place by 1st wife Johnny Mae Stroud sent threat letter back child support lingers on 1978 year ago 7-3-2023 took money without court order. Stop terrorist act of hate on color female Emma Anderson meet Thurgood 1975! Change name 11-14-1997 with clothes on that day Not been prison for hate crime that has been commit by 1st wife name Johnny Mae Stroud sent unfair letter cause due hate! 7-4-2023. Who marry 7-3-1992?
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ID.me was extremely easy to use and worked great! I highly recommend ID.me.
Website easy to navigate and process to verify information about myself was fast and secure.
Never got thru to receive PIN I don't have a printer and could not print the instruction page in order to move on.
There was a lot of scrutiny and requirement to provide detailed verifications of identity that included allowing access to my phone's camera and providing a selfie. I re-checked a few times to be sure I was in fact on the IRS.gov site, and not falling for a hacker trap. As there seemed no other way to activate my irs.gov account, I jumped in holding my breath.
I think it is a great idea. The reason I did not give it a 5 was because it was a bit confusing and not easy. Toward the end I went to a video chat and if we would of done this to begin with all the confusion would not have happened. It also would of been a lot faster. I do like it because nobody is going to steal your information like this.
I thought it was fun with all the flashing lights and the face capture. If you keep taking a better pic of your license because it tells you to, scroll down to see if you can submit. Also take your glasses off when they video your face.
It was supper good. I had a good service the experience was easy just ensure that you have all your documents for verification it shouldn't take more than five minutes to complete.
Very easy process but better to use your phone rather than the camera on your computer.
My attorney requested some info about taxes transcript for immigration purposes. & I provide them in a minute by email.
Was in shoe store asked if they a milarty discounts they did gave me a barcde 2 scan it went right 2 id.me it was quick&simple got my discount in about a couple minutes.Great Site
It was great and the were really helpful and nice the system was easy to use
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members