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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
This summary is generated by AI, based on text from customer reviews
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Quick and simple once you have the DD214. Once submitted it only took a few minutes to get results.
This is really not a difficult thing to sign up for because it works very well using your phone. I had my tax ID hacked a few years ago and appreciate that the IRS is finally getting the security that we should expect.
I wish I could give 0 rating. I have tried to purchase 14 pro max phone, 2nd generation AirPods, air track and changer for my dad. I couldn't apply 10% for being a active service member. They just have written words for 10% off for veteran and government employee. Trust me that policy is just to show off. My payment is still on hold with my debit and credit card both for the forth time. It wasn't issue with my bank. My payment was declined. I tried reaching out apple and they said my id wasn't verified. Strange I had went to Apple Store and the employee helped me to purchase my items and verify my id. I had done for store pick up all the times. I couldn't get help form anywhere. Being a genuine customer extremely disappointed by apple this time.
After verifying my identity my account was temporarily suspended
After chatting, my browser closed and wasn't sure what to do. Biometrics will be power of attorneys when needed - it will be a terrible mess. Think about that!
To see how it goes, help my future. To see how it going to change my life.
This is the first time doing online is much better talking to a person from EDD that can help me with the sh short term disability
Website is very resourceful with unemployment review, it is my very first time doing this, i couldn't think of any website to help me with my situation
Not going to explain further as it was infuriating having to use this idme thing in order to get what we needed, which was a military discount on Verizon which I'd had for years and years and then all of a sudden they force us to use this. Worst necessary web platform we've ever seen.
ID.me does not make it easy for me to get into my account. I think that is good, that way it won't be easy for anyone else.
The site was simple easy and fast to use thank goodness
Having a driver's license and additional live selfie is more than anyone can ask for when proving identity.
Very satisfied and helpfully and I am so proud of your hard work
First, you have to spend 10 to 15 minutes trying to login. It always takes at least three attempts. Now the government has your biometrics and can identify you wherever you happen to be. Which would be fine if they actually helped… They do not. The old irs.gov let you look at your deposits made during the year for which quarterly estimates. Does not happen with ID.me.com…you can see the deposits made on taxes which you previously filed, but that's it. Maybe it's because I am the spouse of the primary tax payer, which makes it even worse. Trust the feds to discriminate against women… This whole thing sucks.
I was able to read the directions and comprehend how the website functions.
ID me was very fast and easy to use. Make sure you have your necessary paperwork handy, and then it only takes a few minutes to fill out the required online forms.
Tried login.gov and had it all setup a few days ago. My security keys were added and verified but today it wouldn't recognize either of them and wouldn't let me re-add them back in. So I tried ID.me, set up the keys, verified numerous times on my desktop and then my cell and all worked great. I'm looking for solid, secure and reliable logins.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members