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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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The site is simple to navigate, especially for an older person like myself.
It's worth the time and effort to verify your identity with id.me. Probably the worst thing about verifying your identity is the number of times that you have to enter the 6 digit code if you're using a smartphone to verify information. Directions are simple and straightforward.
Very good to protect us from fraud and it a very good experience
I would advise anyone would qualify for ID me to join up like I did. I just found out about it recently and worthwhile taking a little time filling out the forms online. They make it as simple as possible, and in the long run, you get a pretty good discount
I have been struggling to gain access to the VA's on-line enrollment as well as their verification process, so ID.me has certainly been a true aid that make dealing with govt web-sites less frustrating.
It was a llittle different cause I had to verify some of the same information but it all was worth it.
I have had positive interactions with your organization
As stated before my difficulty was trying to access my Online account, and was informed from the system that my info was incorrect,(which is Crazy) So I called the Dol,and was given new information about the process.
Unless you have nothing to do with your day, and love to be interrogated like a criminal, or want to put your clients or customers through needless time wasted exercises, you'd best shy away from ID.me and forget you ever heard about them.
I needed to get into a government website that I had not looked at in a while. My account information was useless. ID.me helped me out! The process is smooth & well instructed.
Very nice to be appreciated for the work I do. The process was very quick and easy and the discount was awesome.
The fact that any veteran has to RE-VERIFY veteran status is bullshirt and companies like this swoop in and "verify" what HAD to be verified on the first place.
This company SELLS their services to Sh*t companies like VDrising so now your information is stored on some other sh*t heads server.
Fluck all these companies and all the mindless turds that think that all this privacy invasion is ok. Idiots...
Still unsuccessful after days of trying. Can't get the change password step.
Very good fast easy no mess or frustrating accounts it is great that ID Me supporting the veterans at these types of markets and promotions
Very helpful, polite, respectful, very good, very good.
I love the security measures. I got nervous at first because I had to provide a lot of personal information. I viewed my information and I was just amazed. I love the security measures and I'm happy no one could view my information.
No more to say or or observe. You are forcing people to create false information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members