From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
This summary is generated by AI, based on text from customer reviews
*******@outlook. Com
I would recommend this app to anyone
No hassle driving to n from of and no lines to wait on
Very efficient website that was easy for a lower tech person like me to navigate and it left me with a feeling of confidence in its confidentiality
Bueno estuvo bien todo con ayuda x no todo manejas el internet como otro pero todo fue jenial le ifomares a. I amigo para k si algun Dia tien problems con I'd pueda user este. Edio
Good. Thank you very much. Let me have this program. So it doesn't cost my time to sign or prove something on papers
Went on line to update social security info
I did this very easy and the process was simple and quick
Staff were helpful and professional in solving my issue with access, got verified safely and securely without any delay. Highly recommended…
Just read and it's a step by step process.
Didn't even take long to complete, a follow each step and instructions.
IDme was very useful on obtaining health info. Once setup it was very easy to log into my info and get my health reports etc.
I had to have help to understand what was being asked. If I had not had a guide to go step by step with me, I probably would have quit. I think I can do it on my own now, but hopefully won't have to do it again.
I was able to use it for PA unemployment services. I had to upload documents to confirm my ID and this helped make the process relatively quick and easy.
Easy experience, very safe and secure, used this service to get my father's war medals from Vietnam...
I'm unable to access my account. It's show error 6101. Please fix the issue as I have to apply for Authorized appearance Agent program and that might require this ID
Amazing helpful customer service great job thankyou!;;;;;;;;;
I am so glad to have signed up with ID. Me. Whenever I need to verify my identity and ID. Me is available, I select them and they are able to quickly confirm it is me. No waiting required and no need to provide detailed information to confirm it is me. I highly recommend using ID. Me! I trust them!
Excelente atención y muy rápida verificación, es uno de los mejores servicios que he usado hasta el momento. Me alegro que halla sido rápido y muy útil para mi. Les agradezco mucho
I ran into a bit of a hiccup because I've moved and my current address isn't on my license (or at least that's what I think it was) but it was suggested I continue with video verification and that went swimmingly. Overall, an easy process and pretty impressive.
Signed into with the pass code I received from the TWC. Once into your website I was hooked up with "CYNCHEALTH!" I have no idea who CYNCHEALTH. Is! Then I started getting error codes over and over and over again. I finally got hooked back into TWC and all of a sudden I get a notice that my info was supposedly sent to them. First of all I don't remember ever using ID. Me in the past but did see something about a verification that was done on 2-24-24 I believe. I am not sure. Point being, it was NOT a please t experience using ID. Me!
I created this acct a few years back so all of my old information is still on there. It's impossible to reach anyone tby phone for help and extremely aggravating to navigate
Once you have registered with ID. Me its really easy to complete tasks online with government agencies. Its secure and you can relax no scams here. I really like this site and recommend it highly to all.
This entire thing comes across very sketchy, but seems mandatory? IRS can do better. At a minimum, taxpayers should have been notified. The whole process is not user-friendly and I still feel like I was raped for my personal information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members