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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Online Identity Verification is critical today. The United States government, many online stores, credit card companies and banks now require online ID Verification in order to access the site. ID.me is accepted by the Social Security Administration, IRS, Department of Veterans Affairs and other critical online resources. ID.me is easy to use, one of only two, U.S. government accepted online ID Verification methods, and they give you access to exclusive online discounts!
When getting the proper help from someone that knows how to do it or walk you through it's easy. But at first it can be tricky understand the process. But if you get help it's easy. That's just my experience with it.
Mi experiencia con la plataforma de identificación ha sido muy positiva. El proceso de registro fue claro y sencillo, y la interfaz es intuitiva, lo que facilitó su uso desde el primer momento. La plataforma ofreció opciones de verificación seguras y rápidas, garantizando una experiencia de usuario confiable y eficiente. Además, el soporte al cliente estuvo disponible y atento en todo momento, lo que me brindó una sensación de seguridad durante todo el proceso. Sin duda, la recomendaría por su funcionalidad y atención al detalle."
It was easy and one good way to prevent fraud,it was Soo easy and quick I like how thats a good security setup
Safely provided me with social security and tax information access
My experience was good learn something about a new technologies today that I have ot heard of before
My experience.
Was wonderful with idme Process was strained forward Along with quick response times,I'm up at 11:44 at night writing a review,so that should say anuff right there
Was told that I would get an email after being "successfully" verified., what if an old email address or compromised email was on file? It's not like I could change that… why would you not ask me to give you an email address or simply confirm it and it if didn't match ask me to provide further documentation to support? Garbage company don't recommend
I just followed the steps. The instructions for taking pictures of documents were clear and easy to understand. Both of my uploads were approved within seconds! The video selfie was the fun part. I centered my face in the photo frame and the screen displayed the rate of progress. I was able to use my id.me login right away to access my tax records online at the IRS.
It was an absolutely amazing experience from start to finish
Excellent and extremely efficient I would recommend it even if you don't use it a lot you never know when you might, it is serendipitous…
It was easy n is trusted and fast to get your information about me
I WAS A BIT NERVOUS AS ALWAYS WHEN HAVING TO GIVE PERSONAL INFO OVER THE INTERNET OR YOUR PHONE, BUT I HAVE TO SAY WITH ALL HONESTLY AFTER GOING THROUGH THE PROCESS & VERIFICATION OF ID.ME I FELT REALLY SAFE & ACUALLY I WAS AMAZED ON HOW EASY IT WAS TO DO.I WOULD IMPLORE ANYONE WHO HAS EITHER HAD A BAD EXPERIENCE BEFORE OR JUST DON'T LIKE THEIR INFO O
OUT THERE. BELIEVE WHAT I'M SAYING EVEN WITHOUT KNOWING ME. TRUST ID.ME YOU WILL NOT BE DISSAPPOINTED & YOU WILL FEEL AT EASE AFTERWARDS & KNOW THAT YOUR INFO WILL BE SAFEGUARDED. I DON'T USUALLY DO REVIEWS AT ALL, BUT I FELT COMPELLED TO DO SO, BC I KNOW THE FEELING OF HAVING TO DO OR TRUST SOMTHING THAT YOU DON'T KNOW. PLEASE HEAR THESE WORDS USE ID.ME FOR ALL OF YOUR NEEDS YOU WILL BE HAPPY YOU DID.TY FOR READING
KIM.S
The process to upload your documents and personal information is very easy, but what it makes the difference is the customer service during the video call. The agent was very nice and friendly, that made my experience great.
It's quick, easy, and straightforward. I would recommend using it as a way to verify your identity.
They are great amazing people and very helpful it works in no time and the wait period is on point
Trusted, effective, and efficient when it is required to verify your identity
Oh didn't have hard time very user friendly and very useful thank
When I was signing in on my laptop I used my.
ID.Me account Then they needed to verify my account. It was easy to do by signing into my phone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members