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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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My experience was awesome every thing was nice and smooth
Every site that requires ID.me has become incredibly easy and secure. No complaints.
Love this easy and quick verification process and would try it again.
ID Me takes the hassle out if the login process. Set it up the first time, and you're good to go from there on out. No repeated verifications, no remembering passwords each time, etc. LOVE IT!
Was extremely easy to sign up and navigate thru the site and find what I was looking for.
It was ok but needed to speak to someone but no number to call
The instructions are clear and straightforward. The whole process only takes a few minutes.
TERRIBLE! I still cannot access the website I need to, despite uploading my IDs and even a video selfie they requested!
I attained an employment I.d. and was able to change my phone number and now have access to my account with I.d.me.
I'm so excited to using this app I feel like it's good idea to using
Confirming your account is easy and seamless. Verification can be made with other agencies with ease.
I like how simple and user friendly the process is. It's a great way to safely identify yourself.
It was a good experience and I'm glad I completed and looking forward to working with the job you find me
The only instructions I was given was go to ID.me and register. I tried this multiple times and ways to no avail. After entering a support ticket I was able to register. To register as a Canadian Veteran, or any Canadian, you have to go to the ID.me Canadian store and go through the motions of buying something from one of the vendors on the store. Once you get to the checkout you can register via the Canadian ID.me signup page. (I had already created my account on the main ID.me website but was unable to Verify my status as a Canadian Veteran). I used my recently created account and picked the option for Military verification and was able to upload my NDI75 card and get verified. Once you know how it seems pretty simple, but unless you know the secret it is frustrating and impossible.
Another BS verification that is a hindrance to getting things done. Total crap! But you have to use it to get into government sites. BULL@&&@@&)$#*!!
You could wander a cow pasture and find many piles of manure better than this platform. Avoid at all cost.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members