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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I was able to understand the importance of this site.
As identity theft victim! They help me out through the process! N video call! Made it more secure
It has allowed me to keep my personal information for logging in safe from scammers.
Not sure why I'm going through all this but it was fine no questions no problems
My experience is very trustworthy, confident, and worth recommending to anyone I know
Had to call twice for assistance until I got somebody to explain how to process the request.
It went well easy get on it check all need be checked
Nobody paid me a dime or any other kind of incentive or compensation or anything for posting this, in any way shape or form. The interface is straightforward, simple, self-explanatory, user-friendly. If you make a mistake you can just use ur browser's back button or refresh. It's so easy to use it requires no special skills or familiarity. Like many of you I've been dealing with social and gov't agencies for quite some time, and we both know how we hate it when we are literally required by agency-1 to get a document from agency-2 for some reason. That takes time and can involve additional steps or considerations, all of which get completely eliminated with ID.me. - You don't have to go anywhere. You don't need to walk, drive or take a bus or train anywhere! - You don't need to set an appointment. No worrying about forgetting or missing an appointment!
- No Waiting Area or Lobby. No waiting around with noise, distractions, since no appointment needed!
- No Loss of Wages! 24/7 Accessibility means you don't have to miss any time from job if employed! It's beyond convenient... I can't think of any advantage over ID.me with the remote lone exception of perhaps a medical or physical exam requiring the human client/patient needing to show up in-person. Oh, I forgot to mention... practically WEATHERPROOF >?... Who likes going out IN THE RAIN... or SNOW, etc etc... to get a document or record of some kind? Unless there's a power outage from an electrical storm, hurricane, flood, etc... STAY IN and use ID.me. IT'S YOUR BEST OPTION... it really is...
I'd me takes security seriously. Once verified, it makes it so easy to get verified when accessing ssa. Thank you ID. Me
De verdad lo más impresionante y informativo qué bueno está eso le doy calificación 10
I WAS SATISFIED WITH MR ISAIAH INTERVIEW. HE HAS BEEN HELPFUL THROUGH THE PROCESS PARTICULARLY WITH MY REQUIREMENTS. ALTHOUGH SOME OF MY QUERIES ABOUT MY BENEFITS WERE NOT ANSWERED.
I was nervous and a bit stressed but the ID.me Agent put me at ease and we completed the process in a Professional and friendly format.
It was the easiest way I ve had to sign in securely by far. Thanks!
Good for now an I like the interface very user friendly.
No I am not interested in completing any additional information at this time.
The site is very user friendly and has all the information I need in one place
I had tried the other verification and failed several times. So I went with ID.me. It failed a few times but this program helped with things to do when failed and then I got to the place where the video call was an option. It worked but it takes 8 minutes to upload documents. It tells you up front.
I really enjoyed talking with interviewer.The conversation was very smooth and efficient, and I felt it was a great experience.
The agent was very helpful and patient in me translating.
Using the site ID.me was very explanatory in related questions to share my important information that was required and made be feel secure and protected by providing my identity information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members