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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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EASY PEASY PROCESS. AGENT MADE ME FEEL AT EASE, AND MADE ME THANKFUL I TOOK THE TIME TO VERIFY EVEN AFTER 3HRS WORKING ON TAXES. SHE MADE IT WORTH MY TIME.
After you learn how to use ID.Me you need it to access your government site, for taxes, SS etc.
One problem if you share a e- mail with your wife ID. Me wouldn't sign her in that's a problem with with the IRS because they need a Ippin no.for her also. Help us please?
Fue muy buena mi experiencia con la página se las recomiendo al 100
I needed a pin to file taxes and was irritated thinking this was gonna take forever. But it was super super easy! The video call was short and the agent I spoke with was do friendly
It took me some time but once I understood what I had to do everything was easy.
I had issues with getting identification documents uploaded and accepted. An aide finally called me and got me set up.
Es fácil y seguro el proceso de la solicitud y que lo hice en mi propio idioma
I'm very happy to have this account set up with the I r s
Fast and easy the people were really helpful I trust them with my info I like the whole was to get it fast because it's tax and I kn how. The SSI office be like around that time
I had a live video call to verify a document for my id. It was extremely easy and there wasn't a long wait time which was nice. The call representative was helpful and nice.
Great in understandable wit love in care. Took me like 25 mins of yo time so it want take long
Took me in circles asking for my password. Ended up with 8 text msgs with codes. Had to quit. That crap going in circles got me dizzy.
I was under duress to access the IRS web site for tax purposes and was forced to have a live web call with an agent whom I do not know and allow them to view and record my face and the interior of of my home in order to continue. Then I was presented with a webform requiring me to consent to a privacy policy for which there was no link provided! I have no idea what I consented to but I had no other choice because I needed tax forms. Terrible experience.
I was able to verify my identity so fast and get logged in so as I could start my work. I love how simple it is.
I felt like my information and the verification was secure.
Job opportunity with Cubs Sterling pretty much I think this will help me out for us to get further employment just in case something didn't work out I have this to back up for opportunities for other employment thank you so much
Safety and good communication. Now I'm able to access my ID.me account safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members