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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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I struggled for a while probably took me few year to access on my own i decide to talk to someone video call for verify and it's for me
This was easy to review portion of my social security account during a time of concern
My SSA login stopped working so I had to get an ID.me account to access my tax records for SSI. Had to upload front & back of my ID twice but it failed to take the selfie. After a bunch (12?) of attempts without any alternative, it offered a video chat (great!) but once she got the selfie, she went off before I could verify I was actually able to get in. But the error message gives me a number to call. I call the number to be told I have a 2-hour wait on hold. I can't give 2 hours so I have to hang up as a failure.
Excelente muy satisfecha con la verificación de identidad
Very positive. Nothing else needs to be said. I would strongly recommend it.
Muy buena porque aumentas y dominas la informacion, es de vital importancia para aumentar el control
Muy satisfecha, lo recomiendo, 100 por ciento confiable. Gracias
I was able to use it on the go to apply for a new ssn card after moving and thanks to them, I was able to secure my new job!
I experienced great customer service and the whole process went very smooth and id definitely recommend using id.me to friends and family
👍🏻💯 excelente y confiable así que inténtalo pude servirte de algo o mucho
The process was extremely simple and very easy to complete.
I'm satisfied with how l input my information securely n getting myself an account which l strongly believe that will help me be in contact with the unemployed insurance team.
I was able to use my drivers license to verify my identity. Website was easy to navigate.
This site was quick to verify my info even though I wasn't able to provide my exact military date but still somehow they were able to verify my info 👍 and by signing up with them for a loan for tires it got me a discount which helped in a financial setback, Thank you ID.ME
Seller used "I'd me " for identity verification, it was all quick and easy.
It was an excellent, experience. I would recommend this to everyone.
It was good and had what I needed to get my S.S. Benefits Application done online the same day.
Not as bad as I thought it would be as I know hardly anything about computer stuff.
This was very convient didnt have to wait the 21 days out i did try multiple times uploading all my things but finally I had gotten threw and once I did everything was step by step I know there procedure and protocol so I didn't really get to mad I figured I mys well try one more time and it worked dont give up if u can't get threw keep trying once u get threw the uploads its simple
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members