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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Fue existosa mi experiencia con ellos Muy bien atendido y rápido, Satisfecho con su llamada y atención
Comparta mi buena experiencia fue un proceso rápido y lo recomiendo a los usuarios que deseen ingresar es confiable y sus datos están seguros en el sistema.
Needed to use them to gain access to a website. A few photos of some documents a video call and wham bam thank you mame it was done
I love the id.gov I have enjoy using this website since I have been stolen from investment estate trust by siblings and my mother I have learn a lot from this. I recommend anyone to used this important website
It was very good and very helpfulll and they walk you right thought it not hard and if you every need to use something like that I would use it again if I had to
Video call agent was very supportive and friendly. My experience was extremely excellent. I'm very happy and also got my support.
It was unnecessary waste of time that could have been avoided if a person was available to answer the phone.
I was straightforward to they sent me multiple messages that I made mistake mistakes when I know I did
Seguro y confiable y buene atención y explixaxion y una buena elaboración de la subida de los documentos
V now this is what I'm talking about is pretty good one bad I mean I've seen better. I've seen worse. You know get over it. I just have to fill up this thing questionnaire things. I'm pretty much talking bull$#*! so yeah I don't know if I'm at 100 yet or not but I wouldn't read my review. I'm just here to try to get the thousand dollars at this receipt talks about so don't read this. I don't even know how many things I got so OK bye
Gracias por todo me dejo muy satisfecha la atención brindada fue algo muy bonito confiable I me sentí muy segura en el proceso
Now that government sites are pretty much requiring you to use this, I no longer trust it as I did when it was just commerce sites using it. Everyone knows that bureaucrats do very little correctly. So the fact that this is the way they've chosen to do security scares me
Scary. *******890 *******890 *******890 *******890 *******890 *******890 *******890 *******890 *******890 *******890
A true pain in the rump. Absolutely no need for all this. I had an active ID me. Verified by federal documents. Unaccepted by the VA. Now I'm being forced to change the legal spelling of my name for this wed review!
Very easy to use with step by step directives. This wasn't a nerve racking experience...very smooth operation.
Impossible to use. Requires extensive tech skills. I will never be able to communicate with the VA again. My health will suffer because of this awful, unworkable system. I suspect this is just another outside contract that provides absolutely no benefits to veterans. I intend to file a formal complaint with the VA secretary. Id.me is just another example of graft lining someone's pocket and injuring veterans.
The setup is formatted so as to make it easy I would highly recommend using the ID me to anyone that has to securly protect their identity
Es muy satisfactoria clara excelente atención cumple con todas las expectativas gracias por ayudarme en este proceso mil gracias 😊
Hard to use and too much to login. Didn't get information I wanted. Stick to other website. I didn't have a good experience.
My experiences has been great every time it's fas and easy to get into to check your status of your refund and what ever you need direct
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