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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 29,562 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,352
value
1,102
shipping
602
returns
592
quality
1,083
This company does not typically respond to reviews
+324
How would you rate ID.me?
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Bulgaria
1 review
0 helpful votes
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Guidance, clearly
May 1, 2025

Calm Smoothly, after almost being disconnected, the wrk stayed on task& walked me through each stage displayed with a greatoust attitude

Date of experience: April 21, 2025
West Virginia
1 review
0 helpful votes
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This is bad news.
April 30, 2025

This site does not work. The company has written nonfunctional software. No picture will upload correctly. It is a waste of time to try.

Date of experience: April 20, 2025
North Carolina
1 review
0 helpful votes
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ID verification
February 24, 2025

I would encourage any user to upload their passport, in my opinion it was easer than uploading picture ID (drivers license)

Date of experience: February 14, 2025
Texas
1 review
0 helpful votes
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Information secured
March 3, 2025

I love the feeling of knowing that mty information is secure and no one but me can access it. Thank you IDme

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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My Experience
May 8, 2025

Excellent Results in all areas
I used this site for access to Veteran medical
Should be easy access other Government sites as your pre register

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Best experience ever
January 23, 2025

User friendly very efficient very easy very convenient since we all have busy lives this service really enhances our lives

Date of experience: January 13, 2025
Louisiana
1 review
0 helpful votes
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Difficult
March 3, 2025

Being a 80 year old and not very good at computers And NO young people near me I can TRUST with my Personal information.

Date of experience: February 21, 2025
Illinois
1 review
0 helpful votes
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Tax Time
February 5, 2025

Ally I continually kept trying to download My Documents which kept getting denied and in and up having to do a video call

Date of experience: January 26, 2025
Colorado
1 review
0 helpful votes
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Easy peasy
January 22, 2025

Use lowes alot and 10% is a good value. id.me is easy to use with results almost immediately. To my fellow veterans thank you for your service.

Date of experience: January 12, 2025
Texas
2 reviews
0 helpful votes
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We shall See.
March 4, 2025

Had too go through a relative too take me through the process. On my device.
Had too fill out ALL BOXES too get through the (optional) servy...

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Read and pay attention each step.
December 24, 2024

After a couple of mistakes i made, i regrouped and was able to follow each step, i placed my VA ID Card and Drivers ID on white sheet of paper took the photos and clicked submit, and just lucky i was verified to use the ID Me web site.

Date of experience: December 14, 2024
Arizona
1 review
0 helpful votes
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A Great idea
January 22, 2025

It's great how the government can work together and make i easier for Veterans. I gave them a well congratulations for a job well done.

Date of experience: January 12, 2025
Virginia
1 review
0 helpful votes
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Personal.
January 23, 2025

Never to worry about your identity. When you use it for a local government, it is good to make sure your identity is not stolen.

Date of experience: January 13, 2025
New York
1 review
2 helpful votes
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No human help
December 5, 2024

I had an issue with needing my ID updated and they refused to let me update it. Which disqualified me from getting unemployment quickly. I tried to email or chat for help and it didn't work. Ontop of that there is not a customer service representative or phone number to get ahold of anyone for help.

Date of experience: November 25, 2024
Michigan
1 review
0 helpful votes
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Log in with ID ME, is very secure
April 7, 2025

ID ME, is safe easy to login makes you feel confident that you're well protected
God bless America more and more

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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My new ID.me
March 10, 2025

Very nice and no hard to get this ID.me thanks. I hope its a big help to check my taxes eventually.

Date of experience: February 28, 2025
Virginia
1 review
0 helpful votes
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Disaster and waste of one's life
January 13, 2025

Plan to do nothing for most of the day or days required. Couldn't have taken more than 6 hours from start to finish.

Date of experience: January 1, 2025
Nevada
1 review
0 helpful votes
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Safety and security
January 21, 2025

It unusual experience to feel as person to be access my info with ID.ME and sign in secure to get my information updated Safely and protected

Date of experience: January 11, 2025
New York
1 review
0 helpful votes
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It was the simplest of ID verification processes I have ever experienced since this process has eveloved on the internet - it was very easy.

Date of experience: April 13, 2025
KR
1 review
1 helpful vote
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Something to improve.
December 6, 2024

When I get a text message for a 6-digit code, the text message is not complete and I can not get access code from the text message. So I always to call the international number to get the access code which is annoying.

Date of experience: November 26, 2024