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ID.me

id.me
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Overview

ID.me has a rating of 4.2 stars from 29,025 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.

service
1,349
value
1,099
shipping
603
returns
593
quality
1,080
This company does not typically respond to reviews
+294
How would you rate ID.me?
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Texas
1 review
0 helpful votes
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Perfect yes sir old folk can do it too lol oh!
April 14, 2025

Well it took me approx: 2yrs to connecting with ID. ME but I understand the security risks invoided

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Outstanding Performance
April 16, 2025

It was Fast and Easy and Very Professional in a timely manner overall Outstanding Performance and Great Job 👏

Date of experience: April 6, 2025
Arizona
1 review
0 helpful votes
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2min timed out not enough time
April 17, 2025

Timed out to no fast took several attempts not all internets are fast and some PCs aren't new...

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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IY
December 25, 2024

It was great time, so I can use safe system to pay taxes, checking balances and checking other federal accounts on-line.

Date of experience: December 15, 2024
North Carolina
1 review
0 helpful votes
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Good
February 20, 2025

ID.me is a good idea and helps you get to the point of the same thing you can do.

Date of experience: February 10, 2025
Georgia
1 review
0 helpful votes
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Unemployment partial
January 22, 2025

I'm confused about if I got it set up correctly and please let me know what I should do

Date of experience: January 12, 2025
Virginia
1 review
0 helpful votes
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Verified Identity is a Powerfull Tool
November 17, 2024

Through their thorough vetting of my identity, they provided me with the ability to engage in sensitive transactions conveniently online, that would normally require an in person visit to a Federal agency with two forms of valid identification.

Date of experience: November 7, 2024
Texas
1 review
0 helpful votes
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Ok
February 13, 2025

I haven't gotten in there yet. I'm trying to get my pin number and I'm kind of hard of hearing

Date of experience: February 3, 2025
New Mexico
1 review
0 helpful votes
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Great
February 14, 2025

Nice it's was a great experience. It helped me a lot. Whit my i

Date of experience: February 4, 2025
South Carolina
1 review
0 helpful votes
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Amazing
December 10, 2024

It was a good experience considering it is my first time using ID.me. I still have not received any benefits but I know it would help me tremendously when I receive them.

Date of experience: November 30, 2024
Texas
1 review
0 helpful votes
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Excellence questions
January 7, 2025

I loved it had no complaint everybody was wonderful I would let other people try it out and tell them that it was wonderful for me

Date of experience: December 28, 2024
Indiana
1 review
0 helpful votes
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ID.me to get veterans discount
November 21, 2024

I first got the ID.me card to use at Lowes discount store. Since then have found other places to get the VA discount.
A few things about the plastic card that I carry. Wish it had a photo. Also wish that it looked more like the military ID just a different color or striped as such.

Date of experience: November 11, 2024
Maryland
1 review
0 helpful votes
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Seemed easy
February 18, 2025

For the most part you are walked thru the steps. I didn't get verification that I did it correctly.

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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Well done
November 19, 2024

Everything went smoothly, after the agent provided a lot of help getting started. At the beginning, my almost complete ignorance of cell-phones and video stuff was an obstacle, but the complete professionalism, patience, and skill of the agent made the whole process, dare I say, enjoyable.

One minor beef: When I clicked on "Submit" below, it didn't work. When I checked this form, I saw the stars at the top. On clicking on them, I realized what they were. If someone clicks on "Submit" and there is a fault in the form, the user (me) should be informed of what the fault is.

Date of experience: November 9, 2024
Indiana
1 review
0 helpful votes
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Excellent method for id proof
February 26, 2025

Needed some tax records for my taxes, got onto IRS site very quickly and retrieved needed papers.

Date of experience: February 16, 2025
New Jersey
1 review
0 helpful votes
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Good
February 26, 2025

I liked the service! The person who spoke to me was very patient.

Date of experience: February 16, 2025
Florida
1 review
0 helpful votes
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Good
February 27, 2025

Ok, not bad. Service was ok. A little trying, but figured it out.

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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10
February 27, 2025

Very good experience to check my information on line thank you very much

Date of experience: February 17, 2025
Arkansas
1 review
0 helpful votes
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Why use i.d.me
February 26, 2025

Very fast an efficient agent was patient an walked me right through it

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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Tax refund
February 26, 2025

Great service, I have all of the answers that I need to know

Date of experience: February 16, 2025