Overview
ID.me has a rating of 4.2 stars from 28,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
The process was a little hard to negotiate----the discount was not immediately obvious.
Very fast and worked great for me. Helped me get my taxes back
Great experience no problems I am done ok I will do it again
Seamless transaction and the agent assisted me is so professional and very helpful.
Great! The Agent was Amazing and Very Patient though the process with me.
Had to give it a few test runs but overall it work out.
My experience was grate, quality, easy, and it was nit even a hassle
It's easy to use. There is no confusion. It's like 1, 2, 3...
Clear easy and clear instructions; a much improved system worth using thus far
The verification process was the most secure and thorough, that I've ever experienced.
A little bit much to repeat. Age and thought process way too much.
Was able to enter the information and everything worked out the first time.
Everything went smoothly excellent virtually call when excellent all of our great experience
Very easy to follow instructions and set up login to access veterans benefits
Sometimes it just feels like SPAM. They just ask for to much data.
The way the app was set up made it really easy to use.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members