Overview
ID.me has a rating of 4.2 stars from 29,025 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ID.me most frequently mention video call, customer service and great experience. ID.me ranks 1st among Software sites.
The experience was frustrating at first but finally after much perseverance l finally succeed.
The entire process sucks and does not work because it is too difficult to use with too many steps!
Went to enter SSN and discovered that ID.me was a much more secure way to enter my account without any other weak unsecured process using email and passcodes and other texting info …. ID.me was excellent and extremely secure like no other. Gjr
Great experience the customer service is amazing the wait time wasn't long and the service was quick
I am miserable and wush i never even tried to use id me or login gov
It took me three days to complete the process on ID ME.
The wait time was very long and would reset and start over and then loose connection and you had to start over again over and over again.
Site not user friendly Very hard to us & hard to under stand - US Post OFF. In MICH. Do bot know what Vets are trying to say for help on the system
I would strongly recommend I'd me to anyone doesn't take to long which means you can go thru it and finish quickly.
It was a good experience to work through ID.me about an unemployment. First, I thought it would be hard to fill up my information myself but, the prompts are much easier than what it is.
Once ID.me verifies you the companies that use them in their verification processes already know you. Quick and easy.
I am trying to sign into my SSA account and I am stuck in an endless loop - sign into ID.ME, go to the SSA site, get directed to ID.ME again, over and over ad infinitum
Very easy to use. Had a few issues with the video verification part but other than that very easy
Thank for identify that it was me not noe one use my information and using my son for taxes
That's a good experience for to talk with us I didn't know if you wanted me to call me
Way to much to do and understand to get done. Not an app for seniors, or none technical people.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
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- McLean, Virginia, United States
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Business History
It began when ID.me’s CEO and founder Blake Hall, a decorated Army Ranger, watched a military veteran display their DD214 separation paperwork to a store employee to claim a military discount. The document held far more information than was needed to verify military service. Exposing so much personal information for a single benefit was risky and unnecessary. There had to be a better way.
We set out with the mission to make community verification easier and more secure. We began with the military community, but quickly grew to include students, teachers, nurses, first responders, and government employees.
We built partnerships with hundreds of retailers and expanded into regulated sectors like government, healthcare, and financial services with legal identity verification for high-risk transactions.
Today, we’re building a digital identity network where users verify their identity once, and never have to re-verify their identity again across any organization where ID.me is accepted. It’s just like the driver's license in the physical world. Once you’re verified, proof of your identity goes with you everywhere.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members