ID.me

I've been worked in U.S. more than forty years, and retired from my job in a few years ago, but do not understand why take so long to finished those questions, because I have to re-try again and again. Those questions were not hard but some complicate. Thank for the operator be very patient with me to finished the task.

It was good. I'm glad that they helped me through the process. I was scared I would mess up but with assistance they let me know what to do. Along with the letter. Thank you so much for helping in this matter.

I have used this service multiple times and have no problems being able to log in to check account information or change information the government agency allows to be changed. If anything, this service/program works better than some of the agencies' websites it enables access to.

ID.me is a trustworthy asset to use and have when using public websites that require your data. It gives you a sense of security without having to worry about ID theft or stolen ID. It is very secure, and I'm thankful that websites are now using this software.

After completing everything I received this message from Salesforce telling who I don't even recognize. "We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help."

This was actually very simple to use. The process is very user-friendly. I had been worried it would be complicated, but it took me less than 15 minutes and I didn't encounter any issues or confusion.

Signing up for ID.me was a breeze, very easy & simple. Once I finished the last step it connected me immediately to my SS account which had been locked out my reach for months due to an error with my login credentials.

Although it took a long time to gather up the information required I am so certain that this experience will pay off to events in my education and other dreams. With the system put in place I am confident security of ID.me

I appreciate having a secure intermediary service like ID Me verify identity before granting you access to websites that store and maintain some of your most sensitive, critical information. The service makes good use of technology already in your possession (computer camera, cellphone) to swiftly but thoroughly vet you and send you on your way to do your intended business. Well done, ID Me.

Frustrating to the point of creating tears! Too much time in my day was spend trying to get established and verified so I could tend to state business but roadblocks were put up left and right. Such a horror!

Excellent. After numerous failed attempts to use login.gov for my SSA account, I tried ID.me and was done in 10 minutes. Login.gov gave me "try again later " 3 times, and " lost connection" twice over the course of 3 days.

I'm an old Vietnam Veteran... and this Old Dog managed to learn a new trick kind of thing. I hope that order like myself can get on board and find for themselves how easy it is to make contact with the VA. I hope that our government continue's to make it even more user friendly. Sincerely, R. Gonzales

You want to login, but wait. The ignorant company you want to interact with uses ID.me! Congratulations, now login will always be slow, require a second device, and make you feel like you live in a prison. Yay! It's also discriminatory against disabled people by requiring a mobile device. But they don't care. I told them this over a year ago, and they are indifferent to the needs of people with physical disabilities.

Needed a live person instead of computer generated response.Took days to actually get someone who could help me. Extremely difficult to use if you get your account suspended for some reason and the online options do not work. Company needs to have a phone number and someone live who can respond to customer issues.

2 years of hell and frustration. This has been going on for at least a year. I have come to the conclusion that with the education of whoever did this program, they failed the course, probably never given, called common sense, and also a course call ed how to deal with older veterans.

No results came from the help I received. I'm still trying to get my social security number to be accepted even though it was verified by ur system and the Iowa work force is unable to do anything and referred me back to your company.

Sasha was a excellent help and knows her job clearly thank you Sasha for making this experience delightful and stress free. I appreciate your hard work and dedication to helping us veterans. Job well done

Agent did not know this was for a state of confirmation - kept referring to IRS - I corrected him multiple times. NJ emailed me to say they still haven't received the info - agent did not introduce himself - who was he? Was he legit? Where is my info because the state that asked for it doesn't have it. I'm not confident about this company or its ability to safeguard my ID information