ID.me

This was actually very simple to use. The process is very user-friendly. I had been worried it would be complicated, but it took me less than 15 minutes and I didn't encounter any issues or confusion.

Signing up for ID.me was a breeze, very easy & simple. Once I finished the last step it connected me immediately to my SS account which had been locked out my reach for months due to an error with my login credentials.

Although it took a long time to gather up the information required I am so certain that this experience will pay off to events in my education and other dreams. With the system put in place I am confident security of ID.me

I appreciate having a secure intermediary service like ID Me verify identity before granting you access to websites that store and maintain some of your most sensitive, critical information. The service makes good use of technology already in your possession (computer camera, cellphone) to swiftly but thoroughly vet you and send you on your way to do your intended business. Well done, ID Me.

Frustrating to the point of creating tears! Too much time in my day was spend trying to get established and verified so I could tend to state business but roadblocks were put up left and right. Such a horror!

Excellent. After numerous failed attempts to use login.gov for my SSA account, I tried ID.me and was done in 10 minutes. Login.gov gave me "try again later " 3 times, and " lost connection" twice over the course of 3 days.

I'm an old Vietnam Veteran... and this Old Dog managed to learn a new trick kind of thing. I hope that order like myself can get on board and find for themselves how easy it is to make contact with the VA. I hope that our government continue's to make it even more user friendly. Sincerely, R. Gonzales

You want to login, but wait. The ignorant company you want to interact with uses ID.me! Congratulations, now login will always be slow, require a second device, and make you feel like you live in a prison. Yay! It's also discriminatory against disabled people by requiring a mobile device. But they don't care. I told them this over a year ago, and they are indifferent to the needs of people with physical disabilities.

Dissatisfied due to lack of trained employees who can't or don't know how to fix simple issues so that someone can file to draw unemployment while job is shutdown for summer and breaks for holidays I've missed being able to sign up file and draw any income for last 2 years because of this and can't ever catch the 1 employee who can fix this issue due to I'm working on the day or days she is close to my location

2 years of hell and frustration. This has been going on for at least a year. I have come to the conclusion that with the education of whoever did this program, they failed the course, probably never given, called common sense, and also a course call ed how to deal with older veterans.

Sasha was a excellent help and knows her job clearly thank you Sasha for making this experience delightful and stress free. I appreciate your hard work and dedication to helping us veterans. Job well done

I really enjoyed the experience using this platform, and the agents are very friendly and efficient. I found it to be an excellent way to verify identity and feel secure. Being face-to-face with a representative helps me feel more confident.

It was a worthwhile experience. The instructions were clear, and I filled out the form quickly. When some of my documents were rejected, I understood why and promptly corrected that mistake. The agent was professional and polite. If you want to proceed efficiently and quickly, do verification with ID.me.

My experience was great. I had to go into the IRS website, even though they had an old telephone number. They were still able to verify my identity with the face recognition, which was awesome because they have your personal information on file.

The representative, who I spoke to on my video call was very professional and did not get upset about me asking questions. I provided the necessary documents and everything went well, and it was actually a human being on the other end. Thanks

It was good. I'm glad that they helped me through the process. I was scared I would mess up but with assistance they let me know what to do. Along with the letter. Thank you so much for helping in this matter.