website thubmnail of Ic3.gov
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Florida
1 review
19 helpful votes
Follow Larry R.
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What a waste of time
August 28, 2019

There's no way to follow-up and I've never been contacted. Highly doubtful that anyone reads 99% of these. Sure go ahead and do it but it's really not worth the time, effort and the getting your hopes up.
Typical government BS.

Date of experience: August 28, 2019
Washington
1 review
10 helpful votes
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Not even a response
June 19, 2021

I have been stalked both online and in real life for many years now. It is so strange to me how some people have such an easy time with these things while others have such a horrible experience.

I won't bother sending a second message. I'm sure when I go into an office to report in person, they will simply tell me to contact ic3 online. When I say that I have already, they'll simply tell me to try again. This country seems to be legitimately terrible. Absolutely no help to the people that actually need it.

Date of experience: June 19, 2021
California
3 reviews
13 helpful votes
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Incompetent
June 27, 2021

First, they have the wrong phone number posted on their website. It's hard for me to believe a government agency could be so dense. Second, they did absolutely nothing about the complaints I issued against a fraudulent Internet business. I reported them to Ic3 twice, and nothing was done about it.

Date of experience: June 27, 2021
Kentucky
1 review
0 helpful votes
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Got an invoice from PayPal saying I order a electrics wrenches for seven hundred dollars I call them to tell them didn't order it was.a scam er they told me to go to Walmart and get these google pay card and give her the number I did 700.00 I'm 83 years old didn't know what they were to fix my ip address why I got that I nvoice

Date of experience: May 16, 2023
New York
1 review
10 helpful votes
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Warning to all
December 11, 2020

Read reviews, not going to bother with a form. But I have all this information of the scammer who robbed me of $450. Bank was no help, paypal managed to refund me $50 of the original $500. The information is some of the emails, names, and numbers this scammer uses.

Date of experience: December 11, 2020
Nigeria
4 reviews
4 helpful votes
Follow Lipa O.
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The ic3 never replied to my complaints since January before I got to know that the ic3 does not conduct investigations and, therefore, is not able to provide the investigative status of a previously filed complaint. Investigation and prosecution is at the discretion of the receiving agencies. On the good side of things... Our private detectives at McRae P. I agency provides professional confidential investigative and assets recovery service for individuals, corporate, business, legal and private clients and they have the tools, skills and knowledge that can get to the bottom of the situation quickly and efficiently. For more education see mcraespy at outlook. Com. Overall it's worth checking out.

Date of experience: August 21, 2022
Finland
2 reviews
4 helpful votes
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IC3 sucks
January 7, 2022

I filled out the form in February 2020. In April 2020 I also sent papers by normal mail to one of the FBI offices concerning the same crime/case. So it´s been almost 2 years now and haven´t heard anything. In June 2020 I also called the office where I sent the papers and I was told to file the form. I told that I had done that already. The guy on the phone said that I had done everything I could and the phone call was cut. To be even able to talk to some real person when you call to FBI, you have to press a right button. When I called for the first time, I think I pressed a button number 6 because the automatic voice told to press 6 if the crime was internet/cyber crime. After that the automatic voice told to file the ic3 and the phone call was cut.

Date of experience: January 7, 2022
Florida
1 review
4 helpful votes
Follow Michel M.
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I've been complaining for mouths but I never get a anwser, the cyber crime is evolving and becoming much worse every day, they are sharing the program and the IC3 don't even anwser or call for any complaint

Date of experience: November 20, 2021
Spain
1 review
1 helpful vote
Follow Fotosport N.
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Absolutely bad experience. Never ask help to this site. There are many. But in general never accept to solve a cybercrime or a scam with somebody you don't see. And the most important never give money to recover money. Because they will forever ask you money saying it is the last payment, it will always be the last payment. Never trust them. This is my experience. These are the profiles...
t.me/dacwebcy
t.me/WanxiuYing
t.me/Ic3OnlineResponse

Date of experience: July 4, 2024
California
1 review
23 helpful votes
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No follow up
May 10, 2018

I guess the complaint forms just go into a virtual trash can. No one ever got back to me for any sort of update. I don't expect them to fly to Hong Kong and knock on every door. But an email about the status would help. Thanks for nothing "state and/or federal agencies..." Our tax dollars at work.

Date of experience: May 10, 2018
Kentucky
1 review
2 helpful votes
Follow Sue B.
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We average between 23-25 fraudulent calls, per day. Sometimes the same caller calls more than once. There are medical, Insurance, educational, banking, Auto repair...
Foreign employees that you cannot understand that keep calling.
These people behind the calls do not know "Please delete" our phone number we tell them, and they keep calling. We have family & friends that we need to talk to.
Thank-you for any help you can give us.

Date of experience: May 7, 2019
New Jersey
2 reviews
11 helpful votes
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Not useful
August 19, 2019

Waste of time filing the form. It takes some effort and time to fill in all the info they ask for, and there is absolutely no follow-up. It's like shouting into a black hole. Might as well not bother wasting your time.

Date of experience: August 19, 2019
Philippines
1 review
38 helpful votes
Follow Des W.
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Okay, I just wasted time writing to these people, thought I was being helped out but what ive seen so far in the reviews makes me lose hope for the resolve of my complaint.

Still, I thank everyone for their reviews...
Have a nice day ic3

Date of experience: June 28, 2017
California
18 reviews
68 helpful votes
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Pointless
December 2, 2018

If filling about a form about a scam makes you feel better, go for it.

There's no clear path for any sort of followup. It's just submitting a form that in theory a law enforcement agency might look at. I found the local law enforcement won't investigate Internet scams at all, they just send you to ic3.gov. Pointless.

Date of experience: December 2, 2018
New Jersey
1 review
12 helpful votes
Follow Jeanine H.
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Very frustrating that after providing elaborate information, go to submit and message says email address not in correct format. Yes, it is, and info is being sent from a hard wired computer, not Iphone, tablet, etc.
Ther eisd NO # for tech support either. Anyone else have this problem?

Date of experience: August 1, 2017
Arizona
1 review
16 helpful votes
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Yes, why does it even exist because they never investigate it? I have been rudely told by FBI to file an IC3 which is actually just a way to shut individuals of serious or minor cybercrimes up. At least before, crimes were taken seriously.

Date of experience: April 14, 2017
California
1 review
3 helpful votes
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This site does not work
October 23, 2018

I have spent hours in the last two days trying to file a complaint and there is a glitch in their own system. No wonder all these scammers are getting away with things. Beware bernedoodlespets.com SCAM

Date of experience: October 23, 2018
Indiana
1 review
11 helpful votes
Follow Loren K.
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I submitted a fraud complaint to ic3.gov and received a reply email (from *******@ic3.com) with my complaint ID and password. This is the only time I was ever contacted and I had no email address or phone number to contact them. I periodically logged in to see the status of my case. My status never changed for a year. Then my case just disappeared. There was no case with that Complaint ID.

My "case" went to a government "Black Hole"!

Date of experience: April 19, 2016
Alabama
6 reviews
29 helpful votes
Follow EKawa W.
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The name says it, IC3 is one of the best sources to report cyber/internet crimes. In this new day & age, consumers need to be protected from dangerous Ponzi schemes, scammers and identity thieves. This agency is a division of the Federal Bureau of Investigation, so you can feel confident about IC3.

Date of experience: January 30, 2015
Massachusetts
7 reviews
33 helpful votes
Follow Emmylou R.
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Submitted complaint got no confirmation email no confirmation case number no password or link to check status.

What these employees get paid for a job to do nothing and with my assumption here based on my complaint and not legal response received required they send to me they pick and choose who they want to file a complaint against. What a job to work get paid and not do the job. Who cares right?

Date of experience: July 22, 2016

Overview

Ic3.gov has a rating of 1.6 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Ic3.gov ranks 99th among Consumer Protection sites.

service
12
value
8
shipping
5
returns
5
quality
8