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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Had made purchases and did not receive credit for them. Ibotta customer service reached out and after reviewing corrected the issue. Thank you.
Most of the time I would have bought the item anyway. Sometimes I choose a certain size or brand just the money.
I had 4,pop tarts app just give me a dollar should have been 2 dollars
My mishap with a Sam's Club in store purchase was quickly fixed for me and Even though they didn't have to, my cash back was granted.
Long story short, read the small print. I'm so use to using Scan and Go in Sam's. However, you have to get a register receipt for in store cash backs.
I know they didn't have to go out of their way to grant my cash back. They did it with respect and inna timely fashion
I scanned the new Snapple drink fire in store. It matched, then another item SUN popped up for $1.00. I bought the Sun Snapple. I buy Snapple Sun, & fire, also scan bubbly. I get home & the SUN Snapple doesn't match cause it was to be bought at another store? Why then did it come up when I was at Tops & it looked like an offer? Frustrating! But to make matters worse the fire snapples & bubbly had to be rescanned to submit & now it comes back as they weren't seen on the receipt. Ugh 😣
My experience is fundamentally excellent. It is an application where it helped me a lot in earning money for my medications, which are very expensive, and thanks to Ibotta I have managed to keep my medications up to date and when you have problems, they solve them in just days. I have recommended it to my friends and they have managed to make profits too.
I give this application 100 stars, not 5. Since I used it a year ago, it has helped me a lot with my financial situation in being able to fill my medications. Without a doubt I have suggested it to people to use it and they are equally satisfied. It is the only app that helps you financially.
I use Ibotta on a regular basis and I am very happy with the offer. I addition, when I have to contact customer service, they respond quickly and credit me account.
The app is often changing and getting harder to navigate.
Generally speaking, I've enjoyed using Ibotta. What I don't enjoy is missing out on getting $2 for a product that I did purchase, was on my receipt, exactly the right size and brand, yet not getting the bonus. Come on! Sure, it's only $2, but this seems to be happening more and more lately. Do better, Ibotta!
I had an issue getting credit for a purchase from a store. I sent an email and my issue was very quickly resolved.Thank you so much Ibotta!
Just a few minutes to search on my phone for the deals. Then at store just shop with your list. Since I'm already registered at my preferred store it automatically sends my purchases and my money earned automatically goes to my account. Easy peasey.
Can't find where this is….several offers do t work and then there is sincerely no place to question the purchase/offer. I can't find it!
We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!
Ibotta is simple but lucrative! Dont have to be tech savvy.
Ibotta is so simple and is very rewarding. It is also very quick to give you your rewards
I asked why I couldn't withdrawl and why they kept saying I did when didn't had to change my password 3 times in order to get account back I'm thinking people there hack others and steal the money for themselves
Listen I pride myself on my shopping trip, (well it's actually a haul) lol like the big one for the month, as I'm sure a lotta people do, so I was just curious why don't u have a make it rain bonus on the 17th so I don't miss out on the fun! This girl loves her bonuses 🥂
I had a receipt rejected twice after scanning the barcodes and having items approved so I disputed it. It was resolved so quick and I got my money right away! I am an avid Ibotta user and always refer Ibotta to people I know!
Used the app years ago, but hadn't stayed with it. Glad I came back! My husband still uses the ladder that was sent time for FREE! I tell all my friends about Ibotta! Thank you!
I have been an ibotta user for 8 years & I really have a great time shopping with the app! It's easy to use & understand & if I have any problems, they are right there to help you! Kudos!
I have been using Ibotta for as long as I can remember! It's really fun to use & watch those $$$$ grow!
Everyone should be using this app!
👍🏻👍🏻👍🏻👍🏻👍🏻🎊🎉🥰🥰🥰🥰🥰🥰🥰
It is cumbersome to search for each thing. If I could just scan the barcode and have it match purchases to items available for reimbursement it would be more effective
Hello Michael! Thank you for sharing your concerns. We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Your feedback is valuable, and we're using it to improve our services.
Really appreciate receiving a notice when I've missed a cash back opportunity!
Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.
We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!