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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I use Ibotta on a regular basis and I am very happy with the offer. I addition, when I have to contact customer service, they respond quickly and credit me account.
The app is often changing and getting harder to navigate.
Generally speaking, I've enjoyed using Ibotta. What I don't enjoy is missing out on getting $2 for a product that I did purchase, was on my receipt, exactly the right size and brand, yet not getting the bonus. Come on! Sure, it's only $2, but this seems to be happening more and more lately. Do better, Ibotta!
I had an issue getting credit for a purchase from a store. I sent an email and my issue was very quickly resolved.Thank you so much Ibotta!
Just a few minutes to search on my phone for the deals. Then at store just shop with your list. Since I'm already registered at my preferred store it automatically sends my purchases and my money earned automatically goes to my account. Easy peasey.
Can't find where this is….several offers do t work and then there is sincerely no place to question the purchase/offer. I can't find it!
We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!
Ibotta is simple but lucrative! Dont have to be tech savvy.
Ibotta is so simple and is very rewarding. It is also very quick to give you your rewards
I asked why I couldn't withdrawl and why they kept saying I did when didn't had to change my password 3 times in order to get account back I'm thinking people there hack others and steal the money for themselves
Listen I pride myself on my shopping trip, (well it's actually a haul) lol like the big one for the month, as I'm sure a lotta people do, so I was just curious why don't u have a make it rain bonus on the 17th so I don't miss out on the fun! This girl loves her bonuses 🥂
I had a receipt rejected twice after scanning the barcodes and having items approved so I disputed it. It was resolved so quick and I got my money right away! I am an avid Ibotta user and always refer Ibotta to people I know!
Used the app years ago, but hadn't stayed with it. Glad I came back! My husband still uses the ladder that was sent time for FREE! I tell all my friends about Ibotta! Thank you!
I have been an ibotta user for 8 years & I really have a great time shopping with the app! It's easy to use & understand & if I have any problems, they are right there to help you! Kudos!
I have been using Ibotta for as long as I can remember! It's really fun to use & watch those $$$$ grow!
Everyone should be using this app!
👍🏻👍🏻👍🏻👍🏻👍🏻🎊🎉🥰🥰🥰🥰🥰🥰🥰
It is cumbersome to search for each thing. If I could just scan the barcode and have it match purchases to items available for reimbursement it would be more effective
Hello Michael! Thank you for sharing your concerns. We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Your feedback is valuable, and we're using it to improve our services.
Really appreciate receiving a notice when I've missed a cash back opportunity!
Agents were very responsive and resolve the issue quickly. Also got a friendly feeling through the correspondence
More commonly used foods types. Nit so much with buy two and some use products by can't afford two at one time.
It is hard to submit receipts they do not fit like the app wants it to,
I had a slight delay in my credit but Ibotta responded quickly to my complete satisfaction. I love using Ibotta!
Very efficient friendly customer service. They get back to you quickly.
I can't submit my receipts because suddenly Ibotta wants me to log in!
I try to log in and it asks for additional info such as my birthdate; however, the system shuts down after 2019 and says you have to be 18 years or older! I was born in 1953, but can't input that info as your stupid calendars won't let me get past 2019! VERY POOR method of obtaining a birth date and ineffective!
Now I can't input my receipts for cash back… don't know why I still use Ibotta. That may change in the near future. Why do you periodically shut my account down and start asking for a log in when everything had been fine?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!