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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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When I did a mistake with my receipt, Ibotta people were there and helped me with the problem.
I had issues with cash back and their care team was able to help me with my account. It was an easy process as long as you have your receipt.
I would appreciate more "any item" selections. Week after week there are not any items that I purchase that are on the list for the stores I shop. Also, the products on the list should be offered at all stores many times there are items on the list, but not at the store that I purchased it.
The issue I had was resolved very quickly without any issues.
I think you need to add more products since groceries cost so much. You spend all that money and get a Nicole. This is crap
A friend recommended this app to me. I don't always want a lot of apps but I really enjoy this because they're like digital coupons that accumulate that I can use for gift cards, etc. sometimes it takes a while and it can be tricky. But I called the friend who recommended it to me and reminded her to use it she's been Busy and out of town and she said she is going to start using it again
I thought I had some cash back missing and CS responded very quickly with a complete explanation and while I was in fact not missing a cash back due to using a coupon, they compensated me plus a little bonus. They did not owe me anything and this was quite unexpected and appreciated! Fabulous customer service experience!
My experience with ibotta has been very poor,they did not handle my situation instead they took it upon themselves to deactivet my account without any questions being asked,just assumed
I cannot believe how fast I earned money. This is way better than trying to earn playing games for hours on end.2 shopping trips and nearing $8. You guys are great
I love Ibotta and cashback. I do have suggestions though. Being able to link more accounts would be awesome like Cub foods. Also for stores such as Aldis, having cash backs specific to that store's brands such as their "momma cozis" for example.
Love saving on items I buy anyway! I had no idea I had earned $1000 over the past few years...it certainly adds up. Thanks!
Love this app. Great way to save money. Lots of brands and retailers. Excellent customer service.
The bonus program is also really good.
I purchased an item that I did not have marked as qualifying purchase. Your Care team notified me and I was able to get the rebate! Go Care Team! Thanks.
Have been using this cash back app for years. Stopped using all the other ones because they were not offering what I was usually purchasing and were too cumbersome.
It's a great way to get cash back on things you already buy and the customer service team is fantastic
Great app for additional unexpected savings, especially at groceries and retailers I purchase from. I applaud Ibotta for also being the first merchant (in my inbox) to offer the option to "pause" emails for Mother's Day, acknowledging this day "can be a difficult time for many." For those of us who've lost our Mothers, it's a huge gesture. Very much appreciated versus bombarding my inbox with insensitive emails. Thank you Ibotta! Hope there will be similar emails for Father's Day as well.
I received a email from ibotta that they had a 24hr.flash sale cash back offer for Temu. So I made a order with Temu with the ibotta app and was not getting conformation about my order and contacted ibotta and they need my order information, so I sent them everything and they responded back with it was past the time for me to get the cash back, but they gave it to me as a courtesy. Thank you ibotta I really appreciate you and all ibotta does.
My experience is usually positive. There are times when I scan A product and it's right and then I don't get credit for it. It says wrong item.
It really takes time to get money back. If you think you're going to get rich, think again. $97 in 8 years stinks. When I thought I bought the right items, I didn't get any money back. Sorry, I'm ready to quit
Hi Linda! We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. Your input is valuable to us as we continuously strive to improve our services. Thank you for your review!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marilyn,
We appreciate your feedback and apologize for any inconvenience you may have experienced. Your input is important to us, and we are using it to enhance our services.