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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Ibotta is wonderful source I have found for cash back and offerings I have absolutely enjoyed using it and have referred many people, however I haven't received a lot of referral bonuses with that being said
I just received $10 back on items I always buy when I go grocery shopping. All I had to do was take a picture of my receipt! Thank you Ibotta!
So easy to use and get cash back for everyday purchases. Link different stores and load your offers and get money back. Easy to cash out also. I love Ibotta!
Thought I would get money with $5 turns out need $ 20 before benefit. Not that big of a consumer just a guy on disability trying to save money.
We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. Your input is valuable to us as we continuously strive to improve our services.
Good but need new items added seem like same items lately
I had a problem with my local Walgreens not being able to print my paper receipt, I contacted ibotta and Angie W reached out and took care of my problem within one outreach. I appreciate her rapid responses and understanding!
I was having a problem entering a receipt for a purchase while using Ibotta. All it took was a short email with receipt attached and within hours the funds where applied to my account. I am 65 and not computer littered but they couldn't have made this more easy for me.
I blocked my account as I didn't remember my password. They response faster than I thought and with the solution. I'm so happy that I could recover my account!
Thank you for your help with my issue. Highly satisfied.
When I had an issue involving a missing rebate I was emailed back within hours. My concern was met with respect and concern. Everything was resolved promptly.
Easy to use. Processing is fast and accurate. And it doesn't take long to earn enough to cash out.
I purchased 5 items that had a rebate expiring in 1 day. A couple of hours after purchasing I submitted my receipt and it said there were no offers. I looked under my list for the item, and it was completely gone! I was shocked. I contacted Ibotta to find out what happened to the rebate. They Informed me that any rebate could be stopped at any time. They were gracious enough to award me for $10 I would have gotten from the rebates. Thank you so much. It is much appreciated.
I help my senior citizen mom with her account because she is not good with technology. She doesn't really use it. We have the same first and last name and live at the same address. I was also trying to open one for my father. Instead of doing it on their computer or phone. I did it on mine since we were out shopping. Well, apparently you can't do that. Fine, I have tried explaining this over and over again. My mother and I have offered to send in IDs that we have the same address and name. We have asked for confirmation on how to proceed if we open accts on their own devices. We just keep getting robots sending us the terms for Ibotta. I get your terms. But, lets face it. Ibotta disciminates against disabled and elderly people that have a hard time getting to the store. They make it hard to use their system for pick up orders and delivery. But, when you are being upfront about the mistake and offering evidence to show how the mistake was made. No one wants to even take a look. Shame on Ibotta. I brought this up in the begininng of opening my acct since I have health issues also. But, ibotta doesn't care.
I have earned a lot of savings over the years! If I have had any issues, they were quick to respond and correct the mistake.
I have had great experience with Ibotta. Not only is it a great way to make extra money, but they are quick to respond to inquiries. I had a question about a cash back issue, and they responded in my favor in less than 24 hours, over the weekend! I highly recommend.
They are always very fast to respond to your questions and concerns amd always do their best to resolve your issue.
Mary I was fast on helping me with my issue! I'm very pleased! 🙂
I am glad you helped me for solve of receipt. I got it.
God bless you!
The app is easy to use and I find it user friendly. When I have had any problems or questions, the service team is quick to help, always kind, and takes care of my questions.
I would like to thank everyone who help me get log back into my account I love using Ibotta
Thanks Again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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