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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Thank you Ibotta, it's been a huge help to my family what I make here through bonuses and cash backs.
I have an account using my regular email but it kicks me out then requires me to sign in with a 6 digit code that never comes to me! I had to create a new account with a different email but I don't know if I will continue using this stupid app! I can't get to my money I've saved up on my other account with my embarqmail.com account!
I had an offer that qualified in store and when I submitted the receipt for review, for some reason, it did not want to qualify and said it was not the item on the receipt which it was it was the same exact thing I sent the picture over the customer, service and information in regards to that item and within 24 hours my issue was solved fast and timely. Been using this app for years is definitely worth it to get that extra cash back especially when you pair it up with them bonus offers. Love it.
I went shopping yesterday after clicking items in Ibotta app. This morning I received an email telling me that an item on the app matched an item I purchased. In a hurry, I forgot to click it before shopping. Ibotta caught my "oops" and gave me a chance to click the item today and earn another dollar. No other app that I use does that!
Hannaford purchase. Only picked up 3 boxes when I bought now
Love shopping with Ibotta! The app is easy to use and there are so many purchase items that give you the opportunity to earn cash.
I can't submit my receipts because suddenly Ibotta wants me to log in!
I try to log in and it asks for additional info such as my birthdate; however, the system shuts down after 2019 and says you have to be 18 years or older! I was born in 1953, but can't input that info as your stupid calendars won't let me get past 2019! VERY POOR method of obtaining a birth date and ineffective!
Now I can't input my receipts for cash back… don't know why I still use Ibotta. That may change in the near future. Why do you periodically shut my account down and start asking for a log in when everything had been fine?
I have had to contact I outta a few times now re receipts not loading and usually get an immediate response with my monies being added to my account. I am very pleased with Ibotta's customer service.
I had an issue of a rebate credit not making it to my account after purchasing from an online makeup company. I always take a screenshot of my purchase for this reason so I sent it to customer service and they credited my account for me.
Great customer service! Lets me know if I missed any cash back offers. Thank you very much!
I would like the.50 credit. I should have gotten $1.00, not.50
Ibotta app is easy to use. Great deals. Helpful emails.
Love the app - but really love how helpful customer service is!
I purchased a $50 gift card/Walmart and $20 Home Depot. When I used it instore Walmart, cashier claimed a zero balance, at Home Depot online, gift card was rejected. I contacted Ibotta with this info and both gift card # abd Ibotta promptly credited my Ibotta account with $50 and said I can't use gift card online at H Depot. Communication and reply from Ibotta was concise, polite and with a quick response.
I had gotten locked out of my account. With several conversations, the helpful assistant talked me thru getting my account back. I love Ibotta! I have gotten over $1200 back So far!
I did not receive the items that I purchased. I received a different order. I tried to log into account and could not get through. I do not usually have these problems but today it is a big mess.
I have experienced several occasions recently where I've purchased items that are eligible for cash back according to what is written in the description but cash is not given. When I follow up I'm told it's not eligible or there's a problem with the receipt. Seems a bit misleading.
Very easy to use I love getting money back on everyday purchases that I use so it's a win-win
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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