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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I was having some issues with ibotta and was wondering why I was not receiving my cash back on my purchases. So I contacted Ibotta customer service and a very nice lady named Leslie helped me out she was awesome so very nice. My Ibotta balance was at $17.99 and I was really needing to reach the $20 cash out so when i was not getting my couple dollers cash back from my purchases I was really bummed. I'm a single mom im on ssi disability and our car broke down 9 months ago so every little bit helps. I still owe on our car and am making monthly payments on it not having a car has been stressful. We have a GoFundMe set up and ita raised $1,580 which has all been applied to my car loan so I can get that balance down here is our GoFundMe if anyone would like to share https://gofund.me/cbbd6105
Thank you Ibotta for helping me and my kids get our cash back from my recent purchase so I csn cash out the $20 dollers
I have had great experiences with Ibotta customer care. Whenever I have an issue with a rebate, the Ibotta care team is always quick and helpful, and they get the correction made right away. It is super easy to submit a request, and they are always fast and friendly. Thanks Ibotta Care Team!
It is cumbersome to search for each thing. If I could just scan the barcode and have it match purchases to items available for reimbursement it would be more effective
Ibotta takes a bit of time to pick the items that you want to buy. Once you link your rewards for some of the stores and debit card to the app. Everything else is easy peazy! Go shopping, buy your selected items, boom cash back on the app! I love Ibotta for helping me save money! Thank you Ibotta!
Example-I bought an 18 pack of pedigree wet dog food in the packets and it was turned down. This is not the first time this has happened. It's become the norm now to have products rejected.
I have made many times more money with Ibotta than any other earnings app. I go for a big Walmart haul on my days off. I can get a version of something I was already planning to buy, but with $1, $2, $5, sometimes $10 back! When I cashout, I place 20% into a tax withholding cushion account, and then the remaining 80% can be used for WHATEVER YOU WANT. Currently, I'm interested in acquiring as much Bitcoin and Algorand as possible before the upcoming BTC Halving! You guys have catapulted my finances out of the depths of despair. I can't wait to see how much cashback I can get when I'm ready to get a new laptop for bookkeeping work! Thank you!
I don't like the linked account. I don't have time in the store to look through everything and I purchase things that I didn't know had cash back and they are marked. Then I miss them because my receipt automatically goes through because of being linked. I like to look through it at home after I purchase to see if I missed anything.
Hello Janet! Thank you for sharing your concerns. We take this feedback seriously and will use it to identify areas for improvement. Please contact us at help.ibotta.com if there's anything specific you'd like us to address.
This has become my favorite rebate app! Try it, you won't be sorry.
Always good customer service. Issues resolved in a timely manner with professionalism.
People have to look over the submissions better so I don't have keep resubmitting them.
Hello Jane! Thank you for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
Y'all, look, if a guy down here in the bayou land of "LOUSY-ANA" says that, this thing is fanfriggintastic and easy to use, y'all need to pay attention, cause I ain't that smart.
The offers are never for what I use. It's always some off brand stuff. I can earn money only once in a while. I forget how hard it is to do. I have downloaded the app several times and deleted it. I tried to upload a receipt and it said it was past the date of 3/23. The date on the receipt is 3/23. I don't get it.
Hello Stephanie, We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!
Never had a real problem with anything. When I did it was fixed right away.
I recently had a little difficulty with an Ibotta offer which was resolved immediately after contact with them. Thank you! I really count on the savings your organization provides my family.
Really appreciate receiving a notice when I've missed a cash back opportunity!
Agents were very responsive and resolve the issue quickly. Also got a friendly feeling through the correspondence
More commonly used foods types. Nit so much with buy two and some use products by can't afford two at one time.
It is hard to submit receipts they do not fit like the app wants it to,
I had a slight delay in my credit but Ibotta responded quickly to my complete satisfaction. I love using Ibotta!
Very efficient friendly customer service. They get back to you quickly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael! Thank you for sharing your concerns. We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Your feedback is valuable, and we're using it to improve our services.