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IbottaReviews 6,089

4.4

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From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,476
value
500
shipping
180
returns
187
quality
370
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Ibotta is awesome
April 13, 2024

I enjoy getting cash back for my purchases! This app makes it super easy. Check your offers, scan items to make sure it's the right thing. Oh and check for the quantity & wait for your rainfall back ๐Ÿ’ธ๐Ÿค‘ I highly recommend this fun & quick way to earn cash back!

Date of experience: April 3, 2024
Florida
1 review
0 helpful votes
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Best experience
April 12, 2024

This has been a game changer for my family and myself. Love using this app. It so easy to use. When there is a problem there is always help. I would highly recommend to anyone who need help ๐Ÿ™‚

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Great app that is fun to use
April 12, 2024

I have been using this app for several years, and pays you, for buying items you'd buy anyway. The bonuses are small goals to achieve, that create another incentive. I've found if there is ever an issue, the support team is quick to respond, and they are very helpful.

Date of experience: April 2, 2024
Tennessee
1 review
0 helpful votes
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Ibotta rocks!
April 12, 2024
Updated review

Ibotta is simple but lucrative! Dont have to be tech savvy.

Date of experience: April 2, 2024

Ibotta rocks!
March 11, 2024
Previous review

Ibotta is so simple and is very rewarding. It is also very quick to give you your rewards

Date of experience: March 1, 2024
Alabama
1 review
0 helpful votes
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Quick Response Time
April 12, 2024

My account was not issues cash back so I reached out to customer service and was helped immediately. Sebastian C. Showed great customer service and was quick to help me.

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Excellent customer service
April 12, 2024

Helping me with my problems with Walmart linked account

Date of experience: April 2, 2024
Illinois
1 review
0 helpful votes
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Extra Money
April 12, 2024

I check to see what items are listed to receive money off. I don't have to clip coupons. It's easy to click on the purchase to be redeemed.

Date of experience: April 2, 2024
Tennessee
1 review
0 helpful votes
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Happy Shopper
April 12, 2024

If you're going to be purchasing everyday items, you should download and use this App. Why not get some of your money back?! The app is easy to use and the amount of earnings is astronomical.

Date of experience: April 2, 2024
Maine
1 review
0 helpful votes
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I asked why I couldn't withdrawl and why they kept saying I did when didn't had to change my password 3 times in order to get account back I'm thinking people there hack others and steal the money for themselves

Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Florida
1 review
0 helpful votes
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Easy, easy
April 12, 2024

Easy app to load or fetch money, while shopping for goods.

Date of experience: April 2, 2024
Georgia
1 review
0 helpful votes
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Hey Ibotta
April 12, 2024

Listen I pride myself on my shopping trip, (well it's actually a haul) lol like the big one for the month, as I'm sure a lotta people do, so I was just curious why don't u have a make it rain bonus on the 17th so I don't miss out on the fun! This girl loves her bonuses ๐Ÿฅ‚

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Problem Resolved!
April 11, 2024

I had a receipt rejected twice after scanning the barcodes and having items approved so I disputed it. It was resolved so quick and I got my money right away! I am an avid Ibotta user and always refer Ibotta to people I know!

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Coming back
April 11, 2024

Used the app years ago, but hadn't stayed with it. Glad I came back! My husband still uses the ladder that was sent time for FREE! I tell all my friends about Ibotta! Thank you!

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Awesome ๐Ÿ˜Ž
April 11, 2024

Shops are easy to scan and show which bar codes match. That is awesome ๐Ÿ˜Ž

Date of experience: April 1, 2024
Illinois
1 review
0 helpful votes
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Easy rebates that save me money
April 11, 2024

It's as easy as just sending my Sam's Club order through the Ibotta app. Then I automatically recieve percentage back each time. Even if none of my items are the particular brands listed with Ibotta.

Date of experience: April 1, 2024
Oklahoma
1 review
0 helpful votes
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The real deal.
April 11, 2024

I would just like to say if you want to save some money this app will definitely help you in that area. I absolutely love ibotta app.I love earning money on products i already would buy. Earn as much as you like. If you ever need help from Thier customer service they are helpful and very informative. Give it a try you won't regret it. You need to earn 20 bucks initially to withdraw it but say you have 26.35 you'll be able to get the whole amount that you want. Which i think is awesome.

Date of experience: April 1, 2024
Ohio
1 review
0 helpful votes
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Customer service very responsive.
April 11, 2024

I had an offer declined because how it was. Printed on the receipt. Emailed customer service and it was taken care of promptly.

Date of experience: April 1, 2024
Wisconsin
1 review
0 helpful votes
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Issue resolved
April 11, 2024

I sincerely appreciated all those from Ibotta who worked with me to resolve my issue. Although it was a hassle for both of us the matter was resolved and in a very timely matter. The only thing that couldn't be explained was my receipt from the Piggly Wiggly grocery store. That account is linked to Ibotta and how the receipt Ibotta received is different than the actual paper receipt is still a mystery. The receipt Ibotta received had two items at the bottom of the receipt that were not purchased by me! I did send a copy of the actual receipt. How they were different still can't be explained. But the team at Ibotta was still able to straighten things out and I am grateful for that. I still enjoy using Ibotta and will continue to do so. Thanks again!

Date of experience: April 1, 2024
Arizona
1 review
0 helpful votes
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Too many processed foods
April 11, 2024

I don't buy processed foods very much. So this pays very little. More earnings ingredients would be great. Butter, flour, fruit, vegetables, sugar, spices to name a few.

Date of experience: April 1, 2024
Ibotta C. โ€” Ibotta Rep
over a year old

Hello Terra! Thank you for your feedback, and we're sorry our offers have not fulfilled your needs! We've reached out to you directly to address the issue. Please reply to our message if you have any questions or would like further assistance. We're continually partnering with additional brands to release new offers, and we encourage you to stay tuned! Here are instructions for getting your favorite brands on board with Ibotta: http://bit.ly/IBAddFavorite. Thanks again for leaving an honest review!

Florida
1 review
0 helpful votes
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Wonderful!
April 10, 2024
Updated review

I have been an ibotta user for 8 years & I really have a great time shopping with the app! It's easy to use & understand & if I have any problems, they are right there to help you! Kudos!

Date of experience: March 31, 2024

My Ibotta!
March 10, 2024
Previous review

I have been using Ibotta for as long as I can remember! It's really fun to use & watch those $$$$ grow!
Everyone should be using this app!
๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐ŸŽŠ๐ŸŽ‰๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ๐Ÿฅฐ

Date of experience: February 29, 2024