IbottaReviews 5,213

They offer bonuses and after completing all the requirements they don't hold up their end of the bargain and you often spend money on items you only bought to fulfill the bonus that they forgot to give you. Then the customer service people blatantly laugh at you and act like they can't figure out what you are saying.

Having a large family and with everything being so expensive Ibotta is a great way to save money on food,detergent,personal hygiene,diapers almost on everything!great customer service thanks for your service

I have been a member of Ibotta for many many years, but the latest encounter was phenomenal. I had purchased an item that I had not added to my list previously for claiming. I got a message from them giving me 24 hours to claim it on a receipt, because they saw that I hadn't! IMPRESSIVE

Thank you

To be honest I wasn't sure about rebate apps when I first started a couple of months ago. I figured it would be a scam but I'm so glad I gave it a chance anyway. Ibotta is AMAZING! I love the simplicity of using the app. Just pulls up the app and chose which store you're shopping at, scan the item and if there's a match it pulls it up (other apps you have to read the fine print description and hope you picked the correct item.) I love the ease of scanning receipts bc I can actually scan those 6 foot receipts I get from publix with no problems 😂 AND I love the extra bonuses Ibotta gives as well. The best part (for me) is when you have enough money accrued in your account you can get a gift card right then and there. With some other rebate apps you have to wait at least 4-5 days. Not with Ibotta. My family hit a rough financial patch two weeks ago and I was at Walmart. Instead of picking and choosing what we could afford that week, I opened up my Ibotta app and I had enough money to where I was able to purchase a $50 Walmart gift card while I was in line to checkout. By the time I got to the register my gift card reward was already sent to my email and available for the clerk to scan in my app. Ibotta has been a blessing for my family! I can't recommend them enough!

Ibotta notified me about missing cash back. I added the offers and submitted. With in minutes, I received my cash back.

I love Ibotta for their variety of offers and bonuses. The app is straightforward and easy to use. There is occasional glitches with getting credit for offers completed. Scanning to verify eligibility is a great feature.

Pick your store, scroll through the list of items for cash back. Check on it, shop and submit receipt

I just scanned each item and clipped the rebate. Once I got through the checkout, I scanned the receipt and within minutes I had my $$ back.

Ibotta is easy to use, quick & I save a ton! It also encourages me to try products I normally wouldn't buy because I get cash back! I've found several products I enjoy.

I constantly have to resubmit for offers that still aren't credited even after. It requires putting in a separate ticket and waiting for someone to fix it. And sometimes they just credit you the value, which is great, but it means that it doesn't count towards bonuses. And multiple purchases of the same qualifying item(s) are supposed to individually count towards achieving bonuses but still don't. Products that should qualify are rejected, even when you submit them for review (a process too brief for an actual human to be doing it, which means relying on a database that's already flawed and inaccurate. The ticket submitting system is atrocious. You can't get to the help desk from the app, because every time you complete the login process in the pop-up window, it takes you back to the app, where you have to start all over again. If you try to bypass the app and go in via the Web browser, it STILL opens up the app and puts you right back at square one. Only when you remove the app are you able to get around that bug, which means having to reinstall, log back in, and hope that you don't have to do it again. Otherwise, you have to wait for the transaction to be a few days old so you can get to the little pop-up dialog box that lets you submit a ticket while in the app. It's really, really sad that it's still this bad after all these years and going public.

I go through the tedious process of checking items on the list so that Ibotta doesn't take my accumulated cash. I could have gotten the same cash through Walmart but chose Ibotta instead. It doesn't credit them, sends a tiny credit is email, then sees what's missing and sends another email telling me what to to to claim the here unidentified missing items but the category I am to look for in the app doesn't exist "on the app go to 'my earnings'". There is no "my earnings". No Walmart transaction no place to submit. It's not worth this tediousness to fix Ibotta's mistake.

I happened to find my account after I uploaded my receipt. There were all these deductions, saying I hadn't used Ibotta. But I have. So I tried to contact them, Carlotta kept sending me the same articles to read. I could not get hold of any real person

Cked all items for CVS. Bought item, took picture sent to Ibotta. It was a short time and I got my cash back. FANTASTIC!