From the business
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
I have been trying to get help to fix my disabled withdraw and I already sent so many emails and you guys don't show me how to fix it. None of the articles you sent are helpful.
I have been an Ibotta user since 2012. That is 14 years that I have been a faithful user of the rebate company. They have gotten better with their bonuses that they give for certain products. They also have a multitude of products that the everyday consumer uses. I especially love their 'free' items and BOGO items they give you rebates for. They are prompt and rewarding their users with the rebate money. It only takes about 5 minutes when I cash out to PayPal to get my money via PayPal. I bought it is also pretty accurate when they give you your rebates you have earned. Hats off to this wonderful company called Ibotta. 😀
Turn your money from products you use everyday into gift cards you can
U deleted my account because someone that owned the tablet prior tome buying it, previously had the Ibotta appand now I can't coupon anymore and I don't want to live
We appreciate your feedback and sent you a private message to address your concerns. Please feel free to reply to our message if you have any questions or would like further assistance. We're here to help!
I thought I bought a product that was listed and it was slightly different, I contacted Ibotta and they gave me a 1 time credit for the mistake.
My experience has been easy and extremely helpful. The app is really easy to use and it explains the deals. The barcode check feature is the most useful to me to ensure that I'm buying the right products.
Almost every receipt I submit is missing offers. Sometimes I have already unpacked the items such as beverage cans from the boxes already and have had to go fish the box out of the trash to scan the barcode from the box. Very annoying. And way too frequent. I really have to pay close attention so I don't miss things.
We appreciate your feedback! We have reached out to you personally and are eager to assist you. Feel free to check your messages, and don't hesitate to reach out if you need further assistance. Thank you!
In my WinCo receipt, there is a purchase of Pork Riblets, that have the store scan bar which should qualify for the $.05 but I got a message that says it doesn't qualify for a pork ribs purchase.
My Walmart app wasn't linked due to system error but the Ibotta agent was patient and helped me get all of my missing offers
Went to large box store and was able to find several items on sale.
I had some issues with a $18.79 rebate and within 48 hours of explaining my situation and showing my receipt. My problem was resolved. These guys and gals really care about customer service! WOW!
Took me three employees to find it on the shelf and it has the same ingredients of the one called Bruise Relief. That is all the store carried.
Thank you so much for your feedback! We've sent you a direct message to help resolve the issue. Could you please check your messages and let us know if there's anything else we can do for you? Thank you!
This is by far the top notch app for grocery shopping. The selection of products is vast. No issues with getting $$$$ back on products. Jacob well done
Customer Service at Ibotta has been Fantastic in helping with any issues that happen! Their Team has been outstanding! One of their support team members Anne Marie I has been wonderful! Great App to use, Great Experiences!
They've stolen money from me. I earned rewards and they reversed them for no reason. I'm never using Ibotta again. They are extremely unreliable. I'm very upset and will not recommend them!
I spend but get rewarded at the end I really enjoy using this app
I am leaving a review on this agent, I have had to contact Ibotta customer service several times, sometime I get really good customer care and then they have been a few times it has take for ever to get my problem resolved, but the customer service agent I had this time was amazing, she got my problem resolved with in one email she was nice and very kind and very intelligent with her job,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback and sent you a private message to address your concerns. Please feel free to reply to our message if you have any questions or would like further assistance. We're here to help!