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HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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Nice website. Easy to use. Good chat advice.
Everything I have ordered has been perfect, highly recommended. Thanks
Very helpful and informative in helping me place my order
They have everything you need.
Great and easy for purchasing but shipping is another story because had to send the furnace back due to damage
Nice and clean web site, but so many options are presented for the same spec (e.g. 96% - 2ton - 15seer) that it is confusing.
Efficiency and SEERS are lower than advertised.
Please tell Kaitlin that I would have bought the wrong furnace had it not been for her. I had the 80k in the cart and I decided to go live chat. She told me that my house needed a 100k BTU. Well I just bought it! Thanks for excellent customer service like her.
Easy to use. Experienced staff.
Super friendly and helpful. I'm glad I found this online.
Great.CHAT Assistance really helped
Everyone I talked to on the phone were very helpful and answered all my questions. I am confident I am making the right choice.
It was quick and convenient
Great
Great
I really like the filters and how easy it is to search for items.
I had a few questions and sent them an email. They responded fast. Excellent customer service.
So easy and fast
Good so far Outstanding
Sales staff very knowledgeable. Quick shipment. Great prices. Can't imagine how they could be easier to deal with. Definitely would highly recommend
Hvacdirect.
Great chat helpers!
Fast shipping. No damage.
Great website.
Easy to navigate website. Handy sizing calculator.