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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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Dennis F.
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Nice website
January 4, 2019

Nice website. Easy to use. Good chat advice.

Date of experience: January 4, 2019
Richard K.
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Everything I have ordered has been perfect, highly recommended. Thanks

Date of experience: January 4, 2019
Kathy Q.
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Very helpful and informative in helping me place my order

Date of experience: January 3, 2019
Richard L.
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They have everything you need
January 3, 2019

They have everything you need.

Date of experience: January 3, 2019
Dan M.
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Great and easy for purchasing but shipping is another story because had to send the furnace back due to damage

Date of experience: January 3, 2019
Marc E.
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Nice and clean web site, but so many options are presented for the same spec (e.g. 96% - 2ton - 15seer) that it is confusing.

Efficiency and SEERS are lower than advertised.

Date of experience: December 30, 2018
Bylo Q.
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Please tell Kaitlin that I would have bought the wrong furnace had it not been for her. I had the 80k in the cart and I decided to go live chat. She told me that my house needed a 100k BTU. Well I just bought it! Thanks for excellent customer service like her.

Date of experience: December 30, 2018
Christopher B.
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Easy to use
December 28, 2018

Easy to use. Experienced staff.

Date of experience: December 28, 2018
Salih G.
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Super friendly and helpful
December 27, 2018

Super friendly and helpful. I'm glad I found this online.

Date of experience: December 27, 2018
Barry M.
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Great..
December 24, 2018

Great.CHAT Assistance really helped

Date of experience: December 24, 2018
Bryant S.
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Everyone I talked to on the phone were very helpful and answered all my questions. I am confident I am making the right choice.

Date of experience: December 24, 2018
Cary S.
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It was quick and convenient
December 23, 2018

It was quick and convenient

Date of experience: December 23, 2018
will Q.
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Great
December 22, 2018

Great

Date of experience: December 22, 2018
HARRY W.
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Great
December 22, 2018

Great

Date of experience: December 22, 2018
ALVARO P.
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I really like the filters and how easy it is to search for items.
I had a few questions and sent them an email. They responded fast. Excellent customer service.

Date of experience: December 20, 2018
Mark S.
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So easy and fast
December 19, 2018

So easy and fast

Date of experience: December 19, 2018
Dan S.
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Good so far Outstanding
December 19, 2018

Good so far Outstanding

Date of experience: December 19, 2018
Doyle R.
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Sales staff very knowledgeable
December 19, 2018

Sales staff very knowledgeable. Quick shipment. Great prices. Can't imagine how they could be easier to deal with. Definitely would highly recommend
Hvacdirect.

Date of experience: December 19, 2018
Steve B.
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Great chat helpers!
December 18, 2018

Great chat helpers!
Fast shipping. No damage.
Great website.

Date of experience: December 18, 2018
Jacob E.
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Easy to navigate website
December 17, 2018

Easy to navigate website. Handy sizing calculator.

Date of experience: December 17, 2018