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HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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Buyer Beware!
I'f the equipment is not purchased through the actual manufacturer get ready to lose its manufacturer warranty!
Great price, easy website. Thank you
Wished as loaded cart would stay on same page instead of having to go back to accessories over and over.
The purchasing process was simple, but I had a small fiasco after getting an email saying my purchase was incomplete after being billed. Then I had a huge fiasco with the shipping company that was used. They couldn't deliver when promised, argued that it had been delivered, then figured out after a full day and 3 phone calls that they still had it. However my purchase is in good working order.
With background experience... simple!
Like price and options
An absolutely excellent experience! George on the Chat was incredibly polite and helpful!
Good Telephone advice, fast shipping for my 3 Ton DIY Mr. Cool unit, easy installation in my garage and compressor is very, very quiet.
Thank you!
The chat lines were helpful as was the easy to read web site
My wife was there to receive the order and the delivery company was on time, courteous and helped get the pallet into the garage
So far very easy thanks. All arrived on time in excellent condition and after installation worked perfect. Thanks
Helpful search and easy transaction
Great prices and excellent customer assistance! I will be a return customer again.
Great prices
Was able to search and find what I wanted and the checkout process was simple. We don't have it installed yet but believe we will be pleased with the unit
Quick and easy ordering process! The furnace was packaged very well. There was no damage when it was delivered by the trucking company.
Very easy to select and order the product.
This is very helpful and fast
Thanks
Easy website to use. Lots of choices and pricing very competitive. Will wait to see if all goes will with this order have used local supplier so this will be a test. The 5 star is for the ordering process and selection of equipment.