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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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California
1 review
3 helpful votes
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No Manufacturer Warranty
December 16, 2018

Buyer Beware!
I'f the equipment is not purchased through the actual manufacturer get ready to lose its manufacturer warranty!

Date of experience: December 16, 2018
Debbie T.
0 reviews
0 helpful votes
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Great price, easy website..
December 16, 2018

Great price, easy website. Thank you

Date of experience: December 16, 2018
Todd S.
0 reviews
0 helpful votes
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Wished as loaded cart would stay on same page instead of having to go back to accessories over and over.

Date of experience: December 15, 2018
L T.
0 reviews
0 helpful votes
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The purchasing process was simple, but I had a small fiasco after getting an email saying my purchase was incomplete after being billed. Then I had a huge fiasco with the shipping company that was used. They couldn't deliver when promised, argued that it had been delivered, then figured out after a full day and 3 phone calls that they still had it. However my purchase is in good working order.

Date of experience: December 13, 2018
Eugene G.
0 reviews
0 helpful votes
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With background experience...
December 12, 2018

With background experience... simple!

Date of experience: December 12, 2018
Calvin L.
0 reviews
0 helpful votes
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Like price and options
December 10, 2018

Like price and options

Date of experience: December 10, 2018
Lewis R.
0 reviews
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An absolutely excellent experience!
December 10, 2018

An absolutely excellent experience! George on the Chat was incredibly polite and helpful!

Date of experience: December 10, 2018
Florida
1 review
0 helpful votes
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Good Telephone advice, fast shipping for my 3 Ton DIY Mr. Cool unit, easy installation in my garage and compressor is very, very quiet.

Date of experience: December 10, 2018
Kevin R.
0 reviews
0 helpful votes
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Thank you!
December 10, 2018

Thank you!

Date of experience: December 10, 2018
Rick M.
0 reviews
0 helpful votes
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The chat lines were helpful as was the easy to read web site
My wife was there to receive the order and the delivery company was on time, courteous and helped get the pallet into the garage

Date of experience: December 9, 2018
Harvey g.
0 reviews
0 helpful votes
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So far very easy thanks
December 9, 2018

So far very easy thanks. All arrived on time in excellent condition and after installation worked perfect. Thanks

Date of experience: December 9, 2018
Adrian X.
0 reviews
0 helpful votes
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Helpful search and easy transaction
December 9, 2018

Helpful search and easy transaction

Date of experience: December 9, 2018
Thomas M.
0 reviews
0 helpful votes
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Great prices and excellent customer assistance!
December 7, 2018

Great prices and excellent customer assistance! I will be a return customer again.

Date of experience: December 7, 2018
Dan F.
0 reviews
0 helpful votes
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Great prices
December 7, 2018

Great prices

Date of experience: December 7, 2018
S S.
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Was able to search and find what I wanted and the checkout process was simple. We don't have it installed yet but believe we will be pleased with the unit

Date of experience: December 7, 2018
Dave J.
0 reviews
0 helpful votes
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Quick and easy ordering process!
December 7, 2018

Quick and easy ordering process! The furnace was packaged very well. There was no damage when it was delivered by the trucking company.

Date of experience: December 7, 2018
Arlen V.
0 reviews
0 helpful votes
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Very easy to select and order the product
December 7, 2018

Very easy to select and order the product.

Date of experience: December 7, 2018
Anthony H.
0 reviews
0 helpful votes
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This is very helpful and fast
December 7, 2018

This is very helpful and fast

Date of experience: December 7, 2018
WILLIAM D.
0 reviews
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Thanks
December 7, 2018

Thanks

Date of experience: December 7, 2018
Mike V.
0 reviews
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Easy website to use
December 5, 2018

Easy website to use. Lots of choices and pricing very competitive. Will wait to see if all goes will with this order have used local supplier so this will be a test. The 5 star is for the ordering process and selection of equipment.

Date of experience: December 5, 2018