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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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Jeff T.
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After the website came up, the order was smooth
January 17, 2019

After the website came up, the order was smooth. They even called me back to remove some items I didn't need because they came with the unit I bought.

Date of experience: January 17, 2019
David H.
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Thank you
January 17, 2019

Thank you

Date of experience: January 17, 2019
Mike A.
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I chose ordering from your company due to the exceptional customer service I received from Kaitlynn.

Date of experience: January 16, 2019
Mike K.
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Very informative website!
January 16, 2019

Very informative website! Found everything I was looking for.

Date of experience: January 16, 2019
Mark S.
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So easy
January 16, 2019

So easy

Date of experience: January 16, 2019
Jan P.
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Excellent service
January 15, 2019

Excellent service

Date of experience: January 15, 2019
carlos a.
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Quick, efficient and very helpful website for easy ordering.

Date of experience: January 15, 2019
John T.
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The employees were very helpful answering questions

Date of experience: January 14, 2019
Bernard H.
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Thanks for the good selection and helpful chat
January 11, 2019

Thanks for the good selection and helpful chat

Date of experience: January 11, 2019
Travis I.
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Simple and fast ordering process
January 11, 2019

Simple and fast ordering process. Lots of product info provided. I was a little disappointed with the delivery. I didn't know my order was on its way until I received an email one morning that it would be delivered in a few hours.

Date of experience: January 11, 2019
Robert F.
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Awesome service
January 11, 2019

Awesome service. Fast replies

Date of experience: January 11, 2019
angel l.
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Good everything thanks the delivery is on time
January 10, 2019

Good everything thanks the delivery is on time

Date of experience: January 10, 2019
Carol W.
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Great selection tools to quickly package a complete system.

Date of experience: January 10, 2019
MARVIN S.
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EASY TO NAVIGATE THE SITE TO FIND THE PARTICULAR PRODUCT I NEEDED.

Date of experience: January 10, 2019
D W.
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Easy to use website, nice assortment of products, and excellent customer service from Ben. Thank you.

Date of experience: January 9, 2019
dennis n.
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Good
January 9, 2019

Good

Date of experience: January 9, 2019
Shawn D.
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Low prices, easy to use website
January 9, 2019

Low prices, easy to use website.

Date of experience: January 9, 2019
Adam B.
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Excellent quick shipping great product!
January 8, 2019

Excellent quick shipping great product!

Date of experience: January 8, 2019
C F.
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As easy as ordering from Amazon
January 7, 2019

As easy as ordering from Amazon. I was concerned about having a whole furnace shipped to my house as it's a bulky item. Turns out they ship with a freight truck with a lift gate. Truck showed up on time with the furnace tied down to a pallet and wheeled the furnace into my garage with a pallet jack. Buying a furnace off the internet is pretty darn easy.

Date of experience: January 7, 2019
John B.
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Easy website to browse and find what is needed to make a buying decision good website and web assistant, Kaitlyn, great prices, free shipping awesome!

Date of experience: January 6, 2019