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HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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After the website came up, the order was smooth. They even called me back to remove some items I didn't need because they came with the unit I bought.
Thank you
I chose ordering from your company due to the exceptional customer service I received from Kaitlynn.
Very informative website! Found everything I was looking for.
So easy
Excellent service
Quick, efficient and very helpful website for easy ordering.
The employees were very helpful answering questions
Thanks for the good selection and helpful chat
Simple and fast ordering process. Lots of product info provided. I was a little disappointed with the delivery. I didn't know my order was on its way until I received an email one morning that it would be delivered in a few hours.
Awesome service. Fast replies
Good everything thanks the delivery is on time
Great selection tools to quickly package a complete system.
EASY TO NAVIGATE THE SITE TO FIND THE PARTICULAR PRODUCT I NEEDED.
Easy to use website, nice assortment of products, and excellent customer service from Ben. Thank you.
Good
Low prices, easy to use website.
Excellent quick shipping great product!
As easy as ordering from Amazon. I was concerned about having a whole furnace shipped to my house as it's a bulky item. Turns out they ship with a freight truck with a lift gate. Truck showed up on time with the furnace tied down to a pallet and wheeled the furnace into my garage with a pallet jack. Buying a furnace off the internet is pretty darn easy.
Easy website to browse and find what is needed to make a buying decision good website and web assistant, Kaitlyn, great prices, free shipping awesome!