Hulu

Hulu has the worst tech of any streaming service I've ever used. I'd pass on this one. The service goes down a lot.

I was having trouble accessing Hulu Live TV on my home television. I followed all the online instructions, but finally resorted to calling their customer service number shown on the TV website. The phone only reached a busy number. After about 8 such calls, I was offered a call back by a service rep. I accepted. Little did I know this was a fraudster. The man who returned my call asked to access my home computer so he could get me signed onto Hulu's Live TV. Believing this was a legitimate customer service representative, I allowed it. He took control of my computer, then put up a black screen that simply said "Help". I now believe this was so I could not see what he was doing. He then asked for access to my mobile phone so he could add Hulu to that. Although I resisted, he talked me into it as it was easier now than trying to call back. He then asked for my complete Discover credit card information as that was what I was using to pay for Hulu service. I was getting weirded out now and expressed my concern, but the man reassured me he was only trying to help. At one point I saw a brief flash of what seemed like my Amazon payment information. Then I got two text messages from my bank notifying me of possible breaches. Those messages disappeared from my phone before I could click on them - poof! Now internal alarms were clearly clanging. I disconnected my phone and shut down my computer. Soon I checked with Amazon, Discover and my bank. Sadly I found illegal transactions with all three. I have changed passwords, cancelled my credit card and had to open a new bank account. Of course that means all my other business dealings have to be notified of the changes. I am so mad at Hulu, but can reach no human in customer service to complain to. All I get are busy signals. Never, never trust this company or its representatives! Never give anyone access to your computer or phone even when they are supposed to be sanctioned representatives.

May I ask why is the African American section on hulu labeled as black stories? We are not a color WE ARE HUMANS! There isn't a white stories section on hulu and I feel that is not rite!

They didn't honor this discount online said it was a technical glitch hung up on me said they would honor it never did

Have to open a completely different browser JUST for Hulu (don't use the browser for ANYTHING else).

Trying to use Hulu on Chrome is a joke. Freezes up constantly, sometimes 5+ times on a 20 minute program. Inevitably I get what I call "the crop circle"... this circular white dotted pattern on a black screen that I can't get past and have to CRASH MY COMPUTER to get rid of it. I have a brand new MacBook Pro, too. Customer service said to try a different browser or restart the computer (instead of them fixing the bug... can't be bothered).

Same ads over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over. I don't mind ads, but I shouldn't have them memorized verbatim in one hour.

Selection is abysmal! Oh, but you can watch a trailer for everything!

Have to subscribe to additional services (HBO, Showtime) to watch anything worthwhile.

When Handmaid's Tale is over, I'm canceling.

Netflix is far superior, no ads, no additional subscriptions required, lots more options, and I can watch it on my regular browser! Two dollars more.

Keeps doing this all the time don't think its a good buy,don't know what I could do.i keep trying to restart but doesn't help