Hulu

I used to love HULU - it was so user friendly, quick and at a glance could see my options and what I would watch. Now it takes so much longer and so many more steps to get to the page where I can then scroll for days to get to what I want to watch and even then I don't know if there is a new episode yet. I find myself avoiding HULU now.
Why would you take something that everyone loved and take away all that was great about it? Is a Netflix undercover spy on your design team? It sure has gotten me to watch Netflix more.

Live streaming won't work. Got a subscription for all the great soccer, Women's World Cup, CONCACAF, Copa Oro. When I try to click for help troubleshooting, Hulu says too many people in my organization are asking for help and they must limit requests. I'm one user, not an organization. Called the customer service helpline, they apologize for not being able to take my call. Not sure who would consider this a worthwhile investment of $45 a month... I do not. Worthless waste of money. Dare I say, thieves? I paid for a service that I'm not getting and there is zero customer care. I want a refund after less than a week of signing up for a subscription. DON'T GET ROBBED!

Hulu has, for years, been non compliant with the FCC CALM act which states they cannot play commericals louder than the shows. They do nothing but blame the channel that you are watching. They will never return any money if you want to cancel your service, only give you free service days, which is stupid when you're wanting to cancel service. Customer service says they will submit it to management but then there isn't an exact day when it will be resolved, which is never. I don't recommend Hulu to anyone, unless you are willing to pay the extra fee for No Ads, which is what they are technically trying to get you to do with the loud ads. It's unacceptable

Logged in and got a message about home location changes. Was told I only had 1 location change out of 4 left. The last time it was changed was in November 2021 and it's now August 2022 and I only have one left. When did this counter thing start? I have had Hulu for over a year and all of asunder there is a counter. I was on the phone with them for well over an hour and then got disconnected. I am definitely canceling.

They have a nice selection of TV shows to watch, and to a lesser extent movies. I have gotten the impression that since they started their Hulu+ service, they have started removing more and more movies from their free offerings. They have a nice selection of history and documentaries.

They only have a few episodes of current TV series in the free Hulu but may have the entire run of older ones. (I love McHale's Navy!)

The ads during shows have definitely gotten longer; whereas last year there may have been 4-5 30 second ads in a movie, there may now be 10 or more that last 1 - 1 1/2 minutes. It's irritating but the price to pay for free viewing.

Overall it's a great site if there is nothing on TV or you are looking for something specific. No heart rating though because of the relatively poor movie selection and the lengthy ads.

I started using Hulu to watch my favorite shows a few years ago. I have really enjoyed being able to keep up with my shows until lately when Hulu decided to only let you watch shows if you connect to your tv provider? I don't think that's ok. I don't have tv... ergo the internet. I vote hulu gets rid of this permanently. Seriously, ruined one of my down time activities. I can't watch my favorite shows anymore. Thanks, hulu.

I was excited to watch the new "Shogun" series that Hulu had so I signed up for a 30 day trial (Ad-free option) at the end of February. Was able to watch the first episode without issue but when trying to watch the second one I started getting a RUNUNK13 error with a prompt to either reload or watch something else. Tried reloading, got the same error. So I figured I would try watching "The Rookie". Same thing happened, I was able to watch the first episode but once again trying to watch any other episodes result in the RUNUNK13 error. Fast forward to tonight, got home from work, wanted to try and see the previous Shogun episode and the new one that was released tonight and lo and behold my old pal RUNUNK13 Error shows up.

I canceled the free trial. No option to give an exact reason for canceling on Hulu's website so instead I decided I would vent my displeasure here so someone else does not waste time with this janky streaming service.

The HULU website is appalling. I tried to manage my email notifications, but got in a loop where I was continuously asked to log in with PW. It accepted my PW, but then kept asking me to log in again. Eventually, I was able to get to my account settings, but it took 45 minutes. I changed my email notification settings (their default is to send you promotional info, but not send you a notice that your credit card has been charged), but got no email verification. The only "acknowledgment" was yet another request to I log in, and then I was sent back into the circular loop. It seems HULU does everything possible to keep charging you for life, sending you endless promotional ads, and making it difficult to cancel your subscription. The instructions on their privacy statemenet are incorrect. Be forewarned!