I'm $274 poorer. The wig I received was not the one I ordered. The fringe is cut bluntly and coarse, can't recut to save it. I ordered a petite size, but received a large.
Hair feels like horse's hair. A total rip off.
I ordered from them because it said somewhere they are made in USA. Next thing i know its being shipped from DUBAI. Well the color was way wrong, i ordered a blonde, like platinum blonde and i got like a brownish blonde. And i ordered a human hair... its definitley not. Ive been wearing wigs for almost 10 years and i can tell the difference. What a waste of money. $130 for a synthetic wig. I can get a nice synthetic one for less then half the price.
After chemo, I was in desperate need of a hair wig. My friend introduced this platform to me. I loved the variety and the price. I have bought 5 wigs till now and I am really proud of my wigs.
Don't use this Company. When I finally received the wig it was nothing like the photo. The hair was meant to be real and it was synthetic, It was meant to be white and it was yellow and the style was dreadful. They will not give me a return address to get a refund and want an extra £60 for an exchange! I am now in dispute with them and have put it in the hands of my credit card company.
Update 19/******* I finally received the refund through my credit card company and Howig were still trying to dispute it. They insisted on the wig being returned by registered post so finally sent me an address in China. I was not prepared to pay for registered post so put it in a padded envelope and posted it by normal post. They sent me numerous emails chasing it which I ignored and I guess that they finally received it as they stopped. Do not believe any of the good reviews, they are fictitious. Plus they deleted my review on their website.
I wish I had seen these reviews prior to purchasing a wig. The wig was very different to the product I required. The website advertised a money back guarantee. I contacted the company the day I received the product and asked to return the wig. Despite 20+ emails, I was completely unable to communicate my concerns and the company refused to acknowledge their money back guarantee and would not provide a return address.
I opened a PayPal dispute and it was assessed that I was eligible for a full refund, however Howig did not acknowledge the receipt of the returned wig and PayPal closed the case prematurely.
I then reopened the case and have now accepted a partial refund as after 5 months of trying to access the full refund, I have run out of energy to continue the dispute claim.
I feel Howig is a dishonest and unethical company that does not honour the terms that it advertises. I would completely avoid any dealings with them.
I just received it today and I love it. The color is excellent. It is a bit tight even after loosening the tapes on the interior but I think after a few wearings it may loosen up a bit. I only wish you had sent a stocking cover for my hair as another company had done. All in all I give it 5 stars.
Cheap, impossible to return. They want you to take their cheap wigs and go to a hairstylist to make it look decent. I'm still trying to return it almost six month later. I tried to send it back they refused and sent it back to me.
I ordered a wig for $88.00 then decided to cancel when I found a better purchase. Their policy is to refund if canceled within 24hrs. I canceled in 2 hours. Thank goodness I used Paypal, because they kept sending me emails ignoring my cancelation. Telling me I am going to love my product! They are from China and will NOT honor their cancelation policy. Don't buy from them!
This is the 3rd wig I have purchased. All same style. I purchased color number 26 twice one for around the house and the other for outings... the first one was very light and nice but I love this color!
I spent ninety dollars on a wig that was modeled by Kylie Jenner in the original picture. It had dark roots, was long, and wavy, and I ordered it in a platinum blonde color. The wig i received was about ten shades too dark, it was shoulder length, and didn't even have dark roots. I emailed the company and went back and forth with some illiterate woman who offered to send me five dollars for my troubles. I said absolutely not, and threatened to take legal action so she responded and offered to refund fifteen dollars. Needless to say, I still have this unusable wig, and I'm out 90 dollars. DO NOT BUY FROM www.howigs.com THEY WILL RIP YOU OFF
SCAM COMPANY, DON'T BUY! I'd give it negative 5 stars if I could. The reviews on their website must be fake because I don't know how people could be fooled into thinking they're getting Remy hair. I paid $160 and was excited to get my wig but realized quickly it wasn't human hair. Additionally, the construction was horrible as they used white threading for the cap which shows through quite obviously. I'm sad to say that by reading the reviews here I have a feeling I won't be getting my money back either.
I love the color is beautifulhis wig. And the color is beautiful! I have lots of my own hair, but it is so fine I want to give it a rest, so I wear wigs. Wigs today are so comfy, and look like real hair!
Their product line is nothing but JUNK. I wouldn't mop my floor with the wig I received. Nothing at all like the photo that represented the product. In fact, their site has taken the photo down as I write this. They are liars, thieves, scammers and I hope they choke on my $86.00. Karma. Karma will get them and I hope soon. (Along with PayPal. Not too pleased with PayPal either. I will not ever use them to purchase anything again.) Other company names they are 'affiliated with' are TopHair, Inc., WowWigs, Inc as well as HoWigs. Substandard products with a capital "S".
This is not a Uk based company Its Chinese. Appalling wigs, no resemblance to advertised product. Highlights large chunks of bold yellow, weave is exposed. Badly cut chunky layer at least 2 inch difference, would not even wear it for fancy dress
Refused refund, emails contradict themselves in pigeon English, keep asking for more Money to replace. £204 Lost on ghastly wigs Contacted PayPal to resolve
I want to warn everybody from buying through this website, they are not telling the truth, I paid 150 sterling pound for a wig that they claimed it is made of Remy Human Hair, and was totally shocked when i received it to discover that it is made of very poor synthetic hair, they didn't accept return & refund, instead the offered to pay extra 90 sterling to get another human hair one, thinking that people are that fool to believe this lie
Received wig for my mother. Nothing like the picture in colour or style see first picture of what was ordered. Paid £116 what arrived was dark and long and nothing like the picture see other pictures, Quality was awful. Advertised as real human hair but what was received was synthetic!. Emailed on 28th May to request a refund. Now 15th June and still no refund so I have had to open up a PayPal resolution case as they stated won't refund.! DO NOT ORDER FROM HOWIGS!
I bought a wig from a site that I thought was located in Canada. It was a short layered wig. I waited over a month for this wig to arrive. It was nothing like the picture at all. It wasn't short, it wasn't layered it was absolutely horrible. I contacted the company immediately and I got a song and dance and run around. I am suffering with cancer and going through chemotherapy I just didn't have the patience to keep fighting with them. I had a friend of mine style it a little better and I donated the wig to a cancer hospital. These people shouldn't be allowed to continue in business. I wish I would have read the reviews before ordering. The company is a scam through and through.
These people are scam! The pictures on their website are taken from legit wig companies. The wig you order won't even resemble the wig you will get from them. Don't even try to get your money back, they won't give it back. I sent 29 emails back and forth and nothing's happened. They wouldn't give me a return address, so I couldn't sent this terrible wig back to them. At one stage they offered to make another one, but wanted me to pay for postage which they offer for free on their website. Now I don't even get a reply to my emails.
Stay away from these chinese company!
Gaby Weidlich
Absolutely beautiful... I LOVE the rooting and for a basic cap very little permeatease in the one I received. A very popular look and sexy. Great for updo or special occasion. Fringe length Is perfect. A little wavier then I like but lightly straighten to change that. Use your detangler and leave in conditioner often and you'll get more wears.
These wigs are impressive. The natural look while being stylish is not an easy thing to achieve. You can trust them and be relaxed about the delivery, quality, etc of the product. A very good unit.
Answer: I got a full refund (after an avalanche of emails and ridiculous offers from the customer service reps). They refused to give me a return address but I got it once I lodged a claim through PayPal. Another customer went through her credit card company (not sure what she did but a phone call to their Head Office is where I'd start). Don't give up... if we all followed up they would soon be out of business). I'm in Australia; the return postage cost was definitely not too bad and worth it just to hassle them. Good luck.
Answer: Been trying since Nov 2019 to return my wig & won't send return label. Keep offering to lower purchase price to keep. Paid $65 and only offering to refund $25 even though I followed return policy. Still have not received my refund. Company is a scam
Answer: Receiver: Mr. Zhao Address: Room 521, Building No 1, ZhongXingCheng, Beiyihuan Road, Yaohai District, Hefei City, Anhui Province, China Postal Code: 230011
Answer: I am another person who has made a mistake with this company address is the same but company name is OPO Hair. I purchased the wig through opohair.co.uk but it's not koi n the UK, It's the same issue as everyone else - charging £180 for fake synthetic wig with absolutely no shape or style, it took 5 weeks to arrive and it's a shapeless, disgusting, rough plastic nonsense - an acrylic mess. Not only false advertising but they are trying to run me around in shady email circles saying they'll give me 30%, then 35% now £100 it's just wicked. 3 weeks of going back and forth acting like they don't understand me - after some digging it turns out the company is hidden behind 2 fake companies here in the UK, they have given me the same address as you all have sent your returns to - I have started action with PayPal but something tells me God Almighty will need to get involved now to even stand a chance of getting my money back. It's my fault I felt in my heart to stay with Amazon but I really wanted a Human Hair wig. I saw there was 127 people who have had the same problems.
HoWigs has a rating of 3.1 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service and real hair. HoWigs ranks 6th among Wigs sites.