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How would you rate HoWigs?
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Australia
1 review
7 helpful votes
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RIP OFF
December 22, 2017

I'm $274 poorer. The wig I received was not the one I ordered. The fringe is cut bluntly and coarse, can't recut to save it. I ordered a petite size, but received a large.
Hair feels like horse's hair. A total rip off.

Date of experience: December 22, 2017
Missouri
1 review
4 helpful votes
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What a joke.
August 22, 2017

I ordered from them because it said somewhere they are made in USA. Next thing i know its being shipped from DUBAI. Well the color was way wrong, i ordered a blonde, like platinum blonde and i got like a brownish blonde. And i ordered a human hair... its definitley not. Ive been wearing wigs for almost 10 years and i can tell the difference. What a waste of money. $130 for a synthetic wig. I can get a nice synthetic one for less then half the price.

Date of experience: August 22, 2017
District of Columbia
1 review
0 helpful votes
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A great decision
March 1, 2021

After chemo, I was in desperate need of a hair wig. My friend introduced this platform to me. I loved the variety and the price. I have bought 5 wigs till now and I am really proud of my wigs.

Date of experience: February 28, 2021
Portugal
1 review
2 helpful votes
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Dreadful Wig
May 15, 2020

Don't use this Company. When I finally received the wig it was nothing like the photo. The hair was meant to be real and it was synthetic, It was meant to be white and it was yellow and the style was dreadful. They will not give me a return address to get a refund and want an extra £60 for an exchange! I am now in dispute with them and have put it in the hands of my credit card company.
Update 19/******* I finally received the refund through my credit card company and Howig were still trying to dispute it. They insisted on the wig being returned by registered post so finally sent me an address in China. I was not prepared to pay for registered post so put it in a padded envelope and posted it by normal post. They sent me numerous emails chasing it which I ignored and I guess that they finally received it as they stopped. Do not believe any of the good reviews, they are fictitious. Plus they deleted my review on their website.

Date of experience: May 15, 2020
Australia
1 review
5 helpful votes
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I wish I had seen these reviews prior to purchasing a wig. The wig was very different to the product I required. The website advertised a money back guarantee. I contacted the company the day I received the product and asked to return the wig. Despite 20+ emails, I was completely unable to communicate my concerns and the company refused to acknowledge their money back guarantee and would not provide a return address.
I opened a PayPal dispute and it was assessed that I was eligible for a full refund, however Howig did not acknowledge the receipt of the returned wig and PayPal closed the case prematurely.
I then reopened the case and have now accepted a partial refund as after 5 months of trying to access the full refund, I have run out of energy to continue the dispute claim.

I feel Howig is a dishonest and unethical company that does not honour the terms that it advertises. I would completely avoid any dealings with them.

Date of experience: October 23, 2018
Germany
1 review
0 helpful votes
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Really like this wig
October 4, 2019

I just received it today and I love it. The color is excellent. It is a bit tight even after loosening the tapes on the interior but I think after a few wearings it may loosen up a bit. I only wish you had sent a stocking cover for my hair as another company had done. All in all I give it 5 stars.

Date of experience: October 3, 2019
New Jersey
1 review
2 helpful votes
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I would give zero stars
December 14, 2018

Cheap, impossible to return. They want you to take their cheap wigs and go to a hairstylist to make it look decent. I'm still trying to return it almost six month later. I tried to send it back they refused and sent it back to me.

Date of experience: December 14, 2018
Pennsylvania
3 reviews
5 helpful votes
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Scammers!
July 1, 2019

I ordered a wig for $88.00 then decided to cancel when I found a better purchase. Their policy is to refund if canceled within 24hrs. I canceled in 2 hours. Thank goodness I used Paypal, because they kept sending me emails ignoring my cancelation. Telling me I am going to love my product! They are from China and will NOT honor their cancelation policy. Don't buy from them!

Date of experience: July 1, 2019
Mississippi
1 review
3 helpful votes
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Like the color
March 15, 2017

This is the 3rd wig I have purchased. All same style. I purchased color number 26 twice one for around the house and the other for outings... the first one was very light and nice but I love this color!

Date of experience: March 15, 2017
California
1 review
9 helpful votes
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Do not buy from howigs
November 19, 2016

I spent ninety dollars on a wig that was modeled by Kylie Jenner in the original picture. It had dark roots, was long, and wavy, and I ordered it in a platinum blonde color. The wig i received was about ten shades too dark, it was shoulder length, and didn't even have dark roots. I emailed the company and went back and forth with some illiterate woman who offered to send me five dollars for my troubles. I said absolutely not, and threatened to take legal action so she responded and offered to refund fifteen dollars. Needless to say, I still have this unusable wig, and I'm out 90 dollars. DO NOT BUY FROM www.howigs.com THEY WILL RIP YOU OFF

Date of experience: November 19, 2016
Washington
1 review
6 helpful votes
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SCAM COMPANY, DON'T BUY! I'd give it negative 5 stars if I could. The reviews on their website must be fake because I don't know how people could be fooled into thinking they're getting Remy hair. I paid $160 and was excited to get my wig but realized quickly it wasn't human hair. Additionally, the construction was horrible as they used white threading for the cap which shows through quite obviously. I'm sad to say that by reading the reviews here I have a feeling I won't be getting my money back either.

Date of experience: September 15, 2017
Bangladesh
1 review
0 helpful votes
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I love the color is beautifulhis wig. And the color is beautiful! I have lots of my own hair, but it is so fine I want to give it a rest, so I wear wigs. Wigs today are so comfy, and look like real hair!

Date of experience: January 20, 2020
Michigan
1 review
4 helpful votes
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How do you say "JUNK"
August 14, 2018

Their product line is nothing but JUNK. I wouldn't mop my floor with the wig I received. Nothing at all like the photo that represented the product. In fact, their site has taken the photo down as I write this. They are liars, thieves, scammers and I hope they choke on my $86.00. Karma. Karma will get them and I hope soon. (Along with PayPal. Not too pleased with PayPal either. I will not ever use them to purchase anything again.) Other company names they are 'affiliated with' are TopHair, Inc., WowWigs, Inc as well as HoWigs. Substandard products with a capital "S".

Date of experience: August 14, 2018
GB
1 review
0 helpful votes
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Rogue Trader
March 5, 2021

This is not a Uk based company Its Chinese. Appalling wigs, no resemblance to advertised product. Highlights large chunks of bold yellow, weave is exposed. Badly cut chunky layer at least 2 inch difference, would not even wear it for fancy dress
Refused refund, emails contradict themselves in pigeon English, keep asking for more Money to replace. £204 Lost on ghastly wigs Contacted PayPal to resolve

Date of experience: March 5, 2021
AE
1 review
1 helpful vote
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I want to warn everybody from buying through this website, they are not telling the truth, I paid 150 sterling pound for a wig that they claimed it is made of Remy Human Hair, and was totally shocked when i received it to discover that it is made of very poor synthetic hair, they didn't accept return & refund, instead the offered to pay extra 90 sterling to get another human hair one, thinking that people are that fool to believe this lie

Date of experience: November 5, 2019
GB
1 review
4 helpful votes
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Not what ordered
May 31, 2020

Received wig for my mother. Nothing like the picture in colour or style see first picture of what was ordered. Paid £116 what arrived was dark and long and nothing like the picture see other pictures, Quality was awful. Advertised as real human hair but what was received was synthetic!. Emailed on 28th May to request a refund. Now 15th June and still no refund so I have had to open up a PayPal resolution case as they stated won't refund.! DO NOT ORDER FROM HOWIGS!

+3
Date of experience: May 31, 2020
Canada
1 review
16 helpful votes
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I bought a wig from a site that I thought was located in Canada. It was a short layered wig. I waited over a month for this wig to arrive. It was nothing like the picture at all. It wasn't short, it wasn't layered it was absolutely horrible. I contacted the company immediately and I got a song and dance and run around. I am suffering with cancer and going through chemotherapy I just didn't have the patience to keep fighting with them. I had a friend of mine style it a little better and I donated the wig to a cancer hospital. These people shouldn't be allowed to continue in business. I wish I would have read the reviews before ordering. The company is a scam through and through.

Date of experience: April 3, 2017
Australia
1 review
5 helpful votes
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DO NOT BUY!
April 25, 2018

These people are scam! The pictures on their website are taken from legit wig companies. The wig you order won't even resemble the wig you will get from them. Don't even try to get your money back, they won't give it back. I sent 29 emails back and forth and nothing's happened. They wouldn't give me a return address, so I couldn't sent this terrible wig back to them. At one stage they offered to make another one, but wanted me to pay for postage which they offer for free on their website. Now I don't even get a reply to my emails.
Stay away from these chinese company!
Gaby Weidlich

Date of experience: April 25, 2018
India
1 review
0 helpful votes
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I was very pleased with it
September 16, 2019

Absolutely beautiful... I LOVE the rooting and for a basic cap very little permeatease in the one I received. A very popular look and sexy. Great for updo or special occasion. Fringe length Is perfect. A little wavier then I like but lightly straighten to change that. Use your detangler and leave in conditioner often and you'll get more wears.

Date of experience: September 16, 2019
New York
2 reviews
0 helpful votes
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Frankly, I am impressed
November 26, 2020

These wigs are impressive. The natural look while being stylish is not an easy thing to achieve. You can trust them and be relaxed about the delivery, quality, etc of the product. A very good unit.

Date of experience: November 26, 2020

Overview

HoWigs has a rating of 3.1 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service and real hair. HoWigs ranks 6th among Wigs sites.

service
14
value
14
shipping
14
returns
14
quality
14