I wish I'd read these reviews before I placed an order. It looks nothing like the wig on the model. I was worried that the one I'd chosen would be too blonde. I wish it was blonde. It certainly looks like a wig. I won't return it as everyone seems to have difficulty in knowing where to return it. I'll put it down to experience
I ordered a wig approximately 3 months ago. It finally arrived. I was excited as the box was opened only to have extreme disappointment when I saw it. The hair was the wrong color... Maybe it can be colored. I put it on and discovered a flaw in the front of the wig. It was as if a few rows of hair was put on going in the opposite direction of the rest of the hair. I tried contacting them via the website... Nothing. After waiting a couple weeks I contacted them again via the website... Nothing. I have yet to hear from them. The next step is to contact the credit card company. I would advise anyone to stay away from HoWigs.
I am a first-time wig user and I am surprised with the quality of the hair. I am very impressed. I have not worn my wig yet in public but I am confident to wear them because they look like a natural hair.
Oh my goodness, is this one a keeper! The lace front is very nicely done; the part looks so natural; and the color is wonderful! Almost exactly matches my hair color. So light and comfortable and cool on the head. Looks like real hair. I absolutely love it! Love the rooted color!
I am happy and satisfied with the wig I got from howigs.au. It is exactly the same as the one I saw and ordered from their website. It was delivered at me on the specified time as stated at their website. The wig I got is of good quality and I like it very much.
I will order another wig from howigs.
I bought wig from Howig looking at the product reviews first which got 5 stars. Took forever to receive the item. And the wig is nothing like the one in the picture. It's weird wig, seems like it's backwards. Cant wear it at all. Absolutely waste of money. I wrote bad review but of course they didn't put what I wrote. Only 5 stars reviews allowed to be posted. Grrrr... I hate this shop!
Browsing through the products, reading the description, asking questions about the product, making the purchase decision and making the payment has never been so smooth. It is a very advanced and safe online platform. The product quality and the customer service is top notch. A very recommendable one.
This wig is the best way to go ladies. I have been wearing the wig for over 6 years, but this is the best wig ever. The hair texture is great and the color is adorable and stunning. I am going to buy another one so I can have this type of wig forever. People think it is my own hair. I am telling you it is the best money spend on a wig. Lovely! Lovely!
I just lost 240£. Ordered 2 wig and sended back to them, address was on the box, so the same day I run to the post office. Now they said it not our address and bla bla bhla. They do not accept return my money back. May someone know where to ask for help? Some company? I cant leave it like that. :( its big money..
I ordered and paid $278 Australia dollars, I received the most hideous orange curly wig. It was supposed to be ash blonde. Becky will not refund me, even though their website policy says they. She's ignoring my emails as I've asked countless times for a return address and my money back.
This place is a horrible sky con.
DO NOT GO NEAR THIS JOINT.
Hi everyone I award HoWigs NIL STARS and this is an update since my last review 8/8/2017. I am in the process of my 10th email to this company for a returns address and to no avail, all they have done is delay the process and offer me a £10 refund then today a £15 refund, and the best part is they are so sorry for my inconvenience? What a joke, actually this is not funny as I have limited funds and can't afford to let this go. I have not been outside my house for 2 months because I am not the person I used to be as in a full head of hair and when I ordered my wig I actually believed that my order would be a saviour, not at all, in fact quite the opposite. This company is targeting vulnerable customers and this has to stop, no empathy, no professionalism, no ethics whatsoever, I am totally stressed out which is not good for my health, but I will not be taken for a fool. I will update if I have any further news. Thank you for your time. X
I have worn a lot of different brands and colors and this wig is by far the best I can find within this style color and quality. Everything about this wig is fabulous. I have had a couple different colors... all beautiful. It is versatile and it's very comfortable. All this and the price is on point! It is my go to, my everyday and my all the time.
I just received my wig. It is fabulous. I couldn't have a better natural look. ( I am a cancer patient). The color is vibrant and striking. Perfect fit, perfect style, modern. I thought I would be a good newer look for me but I didn't expect it to be so perfect in every way. Thank you. I am ordering it again.
I have my stylist trim the bangs and it's perfect for wherever I am going. It's my go to wig for every occasion. I have never been disappointed with this wig. I love love love it. Very natural and I love the way it looks.
When I looked at the color online I wasn't sure but after seeing it the picture does not do it justice at all. This color is just a perfect mix of colors, not overly light but just enough. Everywhere I go someone comments about the color being so nice and they all ask where I got it done so they can go get it.
Super easy site the wig is awesome I love it! Many people have asked me where I get my hair done( strangers that don't know I've had chemo) my friends that do know ask where I got it... everyone says how natural looking it is!
WORST COMPANY EVER! This company does not honor their return policy at all and continually emails me reasons to keep the wig! They have refused to send me a return address for over 20 emails! The hair on the wig was nappy and it only came with 2 clips to hold to your own hair! What a disappointment I'm product and customer service!
I wish I had read the reviews first - this company is a total rip off.
Sadly, a lot of the women who order wigs have cancer & this is the last thing they need BUT this company in China dont give a stuff. I ordered a real hair wig and got a wig that was absolute crap & didnt look anything like the wig I ordered. I would happily donate to the Cancer Council but I am sure they wouldnt want it.
My fault- should have checked reviews etc - a lesson learnt & of course this company advertise a lot but have no accountability at all.
Ordered the wig. Finally got the wig, and wasn't nothing like the one I ordered. Keep giving me the run around about a refund. Said would cost a lot to ship back. Only want to refund $60.00 and I paid $154.00 for wig. Waiting to see what Pay Pal decides.
I'm $274 poorer. The wig I received was not the one I ordered. The fringe is cut bluntly and coarse, can't recut to save it. I ordered a petite size, but received a large.
Hair feels like horse's hair. A total rip off.
Answer: I got a full refund (after an avalanche of emails and ridiculous offers from the customer service reps). They refused to give me a return address but I got it once I lodged a claim through PayPal. Another customer went through her credit card company (not sure what she did but a phone call to their Head Office is where I'd start). Don't give up... if we all followed up they would soon be out of business). I'm in Australia; the return postage cost was definitely not too bad and worth it just to hassle them. Good luck.
Answer: Been trying since Nov 2019 to return my wig & won't send return label. Keep offering to lower purchase price to keep. Paid $65 and only offering to refund $25 even though I followed return policy. Still have not received my refund. Company is a scam
Answer: Receiver: Mr. Zhao Address: Room 521, Building No 1, ZhongXingCheng, Beiyihuan Road, Yaohai District, Hefei City, Anhui Province, China Postal Code: 230011
Answer: I am another person who has made a mistake with this company address is the same but company name is OPO Hair. I purchased the wig through opohair.co.uk but it's not koi n the UK, It's the same issue as everyone else - charging £180 for fake synthetic wig with absolutely no shape or style, it took 5 weeks to arrive and it's a shapeless, disgusting, rough plastic nonsense - an acrylic mess. Not only false advertising but they are trying to run me around in shady email circles saying they'll give me 30%, then 35% now £100 it's just wicked. 3 weeks of going back and forth acting like they don't understand me - after some digging it turns out the company is hidden behind 2 fake companies here in the UK, they have given me the same address as you all have sent your returns to - I have started action with PayPal but something tells me God Almighty will need to get involved now to even stand a chance of getting my money back. It's my fault I felt in my heart to stay with Amazon but I really wanted a Human Hair wig. I saw there was 127 people who have had the same problems.
HoWigs has a rating of 3.1 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service and real hair. HoWigs ranks 6th among Wigs sites.