The site is easy to navigate and the payment methods offered are convenient.
Returns is kind of a pain, and the address is wrong. Otherwise, it's great.
The fabric is even prettier than pictured and has a lovely feel to it. Can't wait to use it!
Easy to order and install was a breeze. Received in a timely manner.
Working with customer service who have been helpful. Will be working on resolution.
So easy to find the right furniture and appliances to. Make our home amazing. The prices are great
Doors look great and it was just as advertised. Great Quality, fast delivery.
I love houzz. I ordered two new lights for my living and dining room and they are just adorable.
Easy to find what we wanted. Everyone loves it
Nothing more to say
Great products and service and delivery love the farmhouse decor that Houzz has
The couch fits in perfectly! It arrived faster than we expected! Love it!
Great service and timing. Cleaned up and made sure everything was assembled
Easy to shop and great selection. Found a lamp to fit my room.
Easy to order, quick to ship and product received was not damaged
I received the product on time, and it looked just like the pictures.
The Cape Cod cargo was great! I have not opened the box yet!
Was able to find what I needed and the shipping was fast.
Found what we needed at a good price
Solved my issue for a basic, light-weight self for displaying decorative hats.
Quick and easy with photos to help review products and spaces
Was easy to find what I was looking for with your filters,
Answer: Good question Maggie. I don't think there is. I think this site is just there to help their vendor and not assist consumers in making informed decisions. I found had a contractor who had defrauded us and changed his business name on Houzz. I posted a review on his profile notifying the public of what he had done to us, and Houzz did not publish the review. I joined Sitejabber to warn the public about Houzz.
Answer: I began as a Pro on Houzz and spent $2000 on Advertising. This was supposedly for a year of top exposure. No one purchased, the couple of calls I received were people wanting to USE my service for ideas. I have since discontinued complimentary initial appointments. These people are the biggest scammers in the world! I'm still one of the Pros just to see if anything bites but I noticed they go into vendors photos and try to find similar product then they sell their products. Great way to sway your client and to steal customers!
Answer: Go straight to the top at Houzz. Ms. Adi Tatarko, CEO, Alon Cohen, Pres. If tha doesn't work, I suggest you file complaint with the Consumer Affairs Division of the California Attorney General's Office.
Answer: The Pros, at least at the beginning, were not in competition with this company (Houzz). They convinced the "Designer" world that the were strictly collecting ideas for the public and to help improve the vendors chances of being hired. Those reviews on the Pros are about the Pros, they come from their clients. About 2-3 years ago, Houzz began selling out from under all the vendors! They are SO low they have gone into the photos of the pros, look for a product they have that might be similar to something they sell and lead them away from the pro. The 1-2 stars you see here are the reviews for "Houzz" and their service but the reviews under a Pro are for that Pro. Don't be fooled... If you want the job done right, call the Pro! Listen to these reviews of Houzz and you won't get burned. Two different animals completely!
Answer: Steer clear. The advertising doesn't work, and although they originally started up as a company that would work alongside the vendors, they are now selling out from under most of them, especially the interiors decorators! They are SO low they have actually tagged products inside some of the photos of interior designers and tabbed out similar products to stay the customer away from the Pro and to purchase through them directly!
Answer: Do yourself a huge favor and find it somewhere else. Houzz contracts with third party sellers and their freight companies, they're just a middle man. What a nightmare this has been.
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.