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Houzz

How would you rate Houzz?
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North Carolina
1 review
0 helpful votes
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Great product and service delivery
February 9, 2024
Updated review

Ordered bath ottoman. Was delivered without delay. Product was as described.

Date of experience: February 9, 2024

Ease of shopping
July 10, 2021
Previous review

Ease of shopping. Lots of options and filter works great. Check out a breeze.

Date of experience: July 10, 2021
Illinois
1 review
0 helpful votes
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Easy process, on time delivery
March 24, 2024
Updated review

Wide selection of bath accessories and timely and accurate delivery

Date of experience: March 14, 2024

Ease of order, lots of options
August 17, 2021
Previous review

Ease of order, lots of options

Date of experience: August 17, 2021
Illinois
1 review
0 helpful votes
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Excellent
February 23, 2024

I love the bedding. It's beautiful. Looks great on the bed. Brightens the room. Makes me smile

Date of experience: February 23, 2024
Georgia
1 review
0 helpful votes
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Return
February 10, 2024

Have not received the return label yet and need to return the chandelier, please.

Date of experience: February 10, 2024
New Hampshire
2 reviews
0 helpful votes
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Great produce and service.
March 26, 2024

Delivery was excellent! The driver was helpful and courteous!

Date of experience: March 16, 2024
Colorado
1 review
0 helpful votes
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Life like flowers
February 20, 2024

The website is easy to use, and very fast shipping. The faux flowers are beautiful and lifelike.

Date of experience: February 20, 2024
New Mexico
2 reviews
0 helpful votes
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Brass plant holder
March 5, 2024

Excellent container for my norfolk pine! Very attractive brass plant container!

Date of experience: March 5, 2024
Arizona
1 review
0 helpful votes
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Follow up
February 14, 2024

Please ship my chandelier I ordered! I really need it. I loved my planters!

Date of experience: February 14, 2024
New Jersey
1 review
0 helpful votes
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The light fixture was shattered when it arrived.
February 25, 2024

Light fixture was shattered when received but a refund was approved immediately.

Date of experience: February 18, 2024
Houzz T. Houzz Rep
over a year old

Hi,

Thank you for sharing your experience. We are sorry that your order did not arrive in perfect condition, but we are glad to hear that this has been resolved with our team. Should you need additional assistance, please reach out through help.houzz.com.

Sincerely,
The Houzz Team

Arizona
1 review
0 helpful votes
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Lovely chairs.
March 27, 2024

Second round of these for our vacation home. Perfect. Thank you!

Date of experience: March 17, 2024
New Jersey
1 review
0 helpful votes
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Large selection of quality products
January 28, 2024

Large selection of quality products. Everything went very smoothly,, very satisfied!

Date of experience: January 28, 2024
Ohio
1 review
0 helpful votes
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Excellent packaging
March 26, 2024
Updated review

Super professional delivery services - on time and careful.

Date of experience: March 16, 2024

Easy ordering with lots of selections
January 16, 2022
Previous review

Easy ordering with lots of selections

Date of experience: January 16, 2022
Ohio
1 review
0 helpful votes
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Great samples
February 13, 2024

The fabric samples have helped me decide how to proceed with our redecorating project.

Date of experience: February 13, 2024
California
2 reviews
0 helpful votes
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Great online purchase experience Very user friendly
February 13, 2024

Great online purchase experience
Very user friendly

Date of experience: February 13, 2024
Nevada
1 review
0 helpful votes
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Construction operations
February 13, 2024

Fantastic experience. Delivered as described. Will use again

Date of experience: February 13, 2024
Arizona
1 review
0 helpful votes
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Good Stuff!
February 13, 2024

Haven't hung my drapes yet, but they look great and good quality!

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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First experience with Houzz and will be back!
March 25, 2024

Delivered quickly and packaged well. Easy experience.

Date of experience: March 15, 2024
Texas
1 review
0 helpful votes
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Ordering the products
February 12, 2024
Updated review

I love Houzz, because it is so easy to order through them

Date of experience: February 12, 2024

I love Houzz
January 28, 2024
Previous review

I love Houzz.

Date of experience: January 28, 2024

Houzz.com is a wonderful place to shop
April 19, 2021
Previous review

Houzz.com is a wonderful place to shop

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Will shop again😃
February 9, 2024

Easy to navigate and selections are great! A A A + + +

Date of experience: February 9, 2024
California
2 reviews
1 helpful vote
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The light is REALLY PRETTY!
March 24, 2024

As always, Houzz came through. We love the pendant light. It's absolutely beautiful!

Date of experience: March 14, 2024

Overview

Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.

service
238
value
261
shipping
169
returns
149
quality
234
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82,175 reviews
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