Ordered bath ottoman. Was delivered without delay. Product was as described.
Ease of shopping. Lots of options and filter works great. Check out a breeze.
Wide selection of bath accessories and timely and accurate delivery
Delivery was excellent! The driver was helpful and courteous!
The website is easy to use, and very fast shipping. The faux flowers are beautiful and lifelike.
Excellent container for my norfolk pine! Very attractive brass plant container!
Light fixture was shattered when received but a refund was approved immediately.
Second round of these for our vacation home. Perfect. Thank you!
Large selection of quality products. Everything went very smoothly,, very satisfied!
Super professional delivery services - on time and careful.
Easy ordering with lots of selections
The fabric samples have helped me decide how to proceed with our redecorating project.
Great online purchase experience
Very user friendly
Fantastic experience. Delivered as described. Will use again
Haven't hung my drapes yet, but they look great and good quality!
Delivered quickly and packaged well. Easy experience.
I love Houzz, because it is so easy to order through them
Houzz.com is a wonderful place to shop
Easy to navigate and selections are great! A A A + + +
As always, Houzz came through. We love the pendant light. It's absolutely beautiful!
Answer: Good question Maggie. I don't think there is. I think this site is just there to help their vendor and not assist consumers in making informed decisions. I found had a contractor who had defrauded us and changed his business name on Houzz. I posted a review on his profile notifying the public of what he had done to us, and Houzz did not publish the review. I joined Sitejabber to warn the public about Houzz.
Answer: I began as a Pro on Houzz and spent $2000 on Advertising. This was supposedly for a year of top exposure. No one purchased, the couple of calls I received were people wanting to USE my service for ideas. I have since discontinued complimentary initial appointments. These people are the biggest scammers in the world! I'm still one of the Pros just to see if anything bites but I noticed they go into vendors photos and try to find similar product then they sell their products. Great way to sway your client and to steal customers!
Answer: Go straight to the top at Houzz. Ms. Adi Tatarko, CEO, Alon Cohen, Pres. If tha doesn't work, I suggest you file complaint with the Consumer Affairs Division of the California Attorney General's Office.
Answer: The Pros, at least at the beginning, were not in competition with this company (Houzz). They convinced the "Designer" world that the were strictly collecting ideas for the public and to help improve the vendors chances of being hired. Those reviews on the Pros are about the Pros, they come from their clients. About 2-3 years ago, Houzz began selling out from under all the vendors! They are SO low they have gone into the photos of the pros, look for a product they have that might be similar to something they sell and lead them away from the pro. The 1-2 stars you see here are the reviews for "Houzz" and their service but the reviews under a Pro are for that Pro. Don't be fooled... If you want the job done right, call the Pro! Listen to these reviews of Houzz and you won't get burned. Two different animals completely!
Answer: Steer clear. The advertising doesn't work, and although they originally started up as a company that would work alongside the vendors, they are now selling out from under most of them, especially the interiors decorators! They are SO low they have actually tagged products inside some of the photos of interior designers and tabbed out similar products to stay the customer away from the Pro and to purchase through them directly!
Answer: Do yourself a huge favor and find it somewhere else. Houzz contracts with third party sellers and their freight companies, they're just a middle man. What a nightmare this has been.
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.
Hi,
Thank you for sharing your experience. We are sorry that your order did not arrive in perfect condition, but we are glad to hear that this has been resolved with our team. Should you need additional assistance, please reach out through help.houzz.com.
Sincerely,
The Houzz Team