Getting an understanding of all the intricate aspects of the business while taking into account its demographics
Web site is well set up, descriptions are accurate, photos are accurate, prices are very reasonable and products are high quality.
I sell on Houzz.com and one word to describe Houzz.com is Frustration. Terrible customer service and a terrible seller dashboard.
Thank you all I recommend this cool site, it helped me a lot in choosing. I recommend it to everyone.
She was amazing and was able to answer and assist with all of my needs a questions. I can only hope all of my dealings are with her!
I've ordered various items on Houzz and have been happy with my experience each time! Look forward to getting this for an added organization touch!
At first i thought it was fake, then i just tried it out and it turns out it really works after sometime (seconds) i got my followers.
They are super professional, super friendly, with high efficiency. Finished job with perfection.
Highly recommended.
Thank houzz very easy to use and well customization site. I love that all kind of feature in your site. Very smooth and easy to use.
Support members are not that knowledgeable.
Fees for the sellers are also over the roof. Not worth it
Houzz is very helpful for remodeling for home design and constructor work and got very new ideas for making home.
Good value, good quality and arrived quickly. At first I bought two chairs and then bought two more.
Very respectful and responsible person this business owner I'm recommending you to this guy very very respectful
Houzz customer service is nonexistent.
I placed 3 orders with discount codes I had received on a TMobile Tuesday. I have 6 lines on my account but only used 3 of my coupons. All of the codes were accepted and all the orders sent me receipts. About 3 hours later, after I had gone to bed, I was sent emails cancelling 2 of the orders. The reason given was that the coupon code was invalid. This left me no time to just place the orders from the separate devices with the devices email, which would have been accepted. It was just easier to place the order for my wife and son on my phone than downloading the app on multiple devices etc.
Turns out (after reading another review) that even using multiple devices wouldn't have worked since multiple people would have the same address. What a scam!
I emailed back to one of the notices and explained the situation and how I thought that it was a bit shady to cancel the order late at night on a one day promotion with an incorrect reason to boot. Never got a response.
Two days later I sent a message on their website asking for customer service to contact me and detailed the situation again. That was two weeks ago and I still don't have an email back. I do, however, have 4 emails a day from them asking me to spend more money. I had to unsubscribe to 3 lists to get them to stop.
If they would spend a bit more effort on customer service this all could have been smoothed over. Instead, me, my wife, son and all of my friends who I turned on to the site have now heard about their total lack of response and will probably not ever deal with them again.
At least Amazon honors their coupons and gets back to you if you have a problem.
The aesthetic pleasure of the result. The team of professionals performs the work to the highest standard
Don't buy anything from houzz, they engage in discriminatory behavior and are unprofessional, stay away
Not great. Ordered something two weeks ago for our deck with a week later delivery... just got notified it will be end of June!
Good communication although before purchasing it gave an estimation time of arrival and not all items from order shipped within that window.
Overview
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.
Instant Feedback
- Visit Website
- Palo Alto, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear about the delay. If the new window does not work for your needs, please shoot us a note through http://help.houzz.com and we would be happy to help.