I have purchased many lights for our new house under construction through Houzz. Satisfied so far.
Very helpful and fast delivery. We had a longer date given, but everything arrived sooner. Easy for the guys to assemble with our new counters!
Attendant was prompt, helpful, and informative. He was willing to go the extra mile to address my concern
No need to go anywhere else for marketing/advertising need for your business. Houzz is by far the best!
Love Houzz, for design & shopping for my home! Houzz offers such an array of products for the home! It's my go to for design & products!
Variety of products is incredible & competitive prices. Customer service is superior too!
Best on line marketplace for home decor, lighting, etc. Always happy with all my Houzz finds! Keep rocking please!
Always rely on Houzz for great ideas, inspiration & great products! The best marketplace!
I ordered a faucet that was supposed to have been here in 3-4 days. A month later I still have not received
I knew what I wanted, having found it on another site. Houzz had a lower price so I ordered it. It came quickly.
Lots of options. Site easy to navigate. I was happy to see all wood vanities as well as other options.
Shopping is so easy. Communication about my order, payment and delivery is fast. Delivery is always so quick and products arrive safe and secure.
Lies in the contract for the contractor. They start at $500 for a page but will drop to $150.4 month cancelation fee they wont tell you about.
This is my second order from the website. Items have been just as described and best prices I've found.
Light is excellent, but dimmer switch should have a longer cord so that it does not compete with or displace sheet music on the stand.
This site is great, its a designer display site. It is very hard to find a place that caters to design industry as houzz does.
Trying to get a refund and they are giving me the runaround. They appear to be a broker and it is nearly impossible to find any contact information.
Online search was easy. Kept apprised of shipment. Came quickly and in perfect shape. Great experience
Great product, arrived on time. Description on the product was accurate.Easy site and great products.
A bit challenging to assemble! Once assembled both cabinets work well as extra storage in my bathroom.
I've ordered several items over the years and enjoy the shopping experience and the variety of options available.
Product received was defective; however, the seller communicated in a timely manner and provided great customer service.
I posted a review on how to clean the fridge coils with a leaf blower instead of using a coil brush. When I typed on their website... the text dissapperars and I saw a blank post.
I got a response from a Chris who thanked me for signing up.
This is what I sent to him... word for word... and this is the response I got from him!
"Your site stole the post I was trying to upload. The text dissappeared when typing and even my user name did not show on the post. Which is blank. Immediately a post showed under a different name using my idea.
I am pissed off
I hope you get sued and FAIL!"
Sent from Yahoo Mail on Android
His Response:
Chirs Plante
There is nothing on my dashboard showing a post I supposably stole from you. You are full of $#*!. Chris Plante Housz.com *******008 Broker CA DRE# *******930Indiana Ave. Suite 1 Riverside, CA *******
Fri, Apr 17 at 1:26 PM
Fri, Apr 17 at 1:31 PM
I will be posting "$#*!" about you all over. You can count on it
Dont buy or get anything from Housz. Losers Inc... Avoid like the plague. Dont post your ideas on here either.
They will steal it and claim it as their own!
Answer: Good question Maggie. I don't think there is. I think this site is just there to help their vendor and not assist consumers in making informed decisions. I found had a contractor who had defrauded us and changed his business name on Houzz. I posted a review on his profile notifying the public of what he had done to us, and Houzz did not publish the review. I joined Sitejabber to warn the public about Houzz.
Answer: I began as a Pro on Houzz and spent $2000 on Advertising. This was supposedly for a year of top exposure. No one purchased, the couple of calls I received were people wanting to USE my service for ideas. I have since discontinued complimentary initial appointments. These people are the biggest scammers in the world! I'm still one of the Pros just to see if anything bites but I noticed they go into vendors photos and try to find similar product then they sell their products. Great way to sway your client and to steal customers!
Answer: Go straight to the top at Houzz. Ms. Adi Tatarko, CEO, Alon Cohen, Pres. If tha doesn't work, I suggest you file complaint with the Consumer Affairs Division of the California Attorney General's Office.
Answer: The Pros, at least at the beginning, were not in competition with this company (Houzz). They convinced the "Designer" world that the were strictly collecting ideas for the public and to help improve the vendors chances of being hired. Those reviews on the Pros are about the Pros, they come from their clients. About 2-3 years ago, Houzz began selling out from under all the vendors! They are SO low they have gone into the photos of the pros, look for a product they have that might be similar to something they sell and lead them away from the pro. The 1-2 stars you see here are the reviews for "Houzz" and their service but the reviews under a Pro are for that Pro. Don't be fooled... If you want the job done right, call the Pro! Listen to these reviews of Houzz and you won't get burned. Two different animals completely!
Answer: Steer clear. The advertising doesn't work, and although they originally started up as a company that would work alongside the vendors, they are now selling out from under most of them, especially the interiors decorators! They are SO low they have actually tagged products inside some of the photos of interior designers and tabbed out similar products to stay the customer away from the Pro and to purchase through them directly!
Answer: Do yourself a huge favor and find it somewhere else. Houzz contracts with third party sellers and their freight companies, they're just a middle man. What a nightmare this has been.
Houzz has a rating of 2.1 stars from 1,658 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz most frequently mention customer service, credit card and delivery date. Houzz ranks 46th among Furniture sites.
Hi Sassan,
Oh no, we are sorry to hear you are having trouble! At this time it looks like your order has shipped and tracking has been provided. Please don't hesitate to reach out at help.houzz.com if we can be of any assistance!
Houzz Outreach Team