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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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Quick and easy! Best rate found on the web. Will use again.
Easy-to-use and nice clean rooms, friendly staff... We got stuck at the airport and needed a place right away. Can't get to the family for Christmas. Thank you white X mas!, now at this hotel. Not happy but glad that we got a room here... feel worm and safe...
It was quick and easy. With a chance to edit and check for any mistakes
Overall super satisfied with all the transaction. Easy registration and secure payment.
It was easy to use. The prices are super cheap compared to you booking to the hotel itself. I saved $30.00 using Hotelwiz.
Great deal on a great hotel. Thank you so much for the
Easy process. Stop it stop it stop it. Application is forced me to write 50 characters I don't want to write anything.
Found a great price for my hotel. I found their price while using Google maps and searching for hotels.
Good service, thank you. Made it easy, had my confirmation number ready
Almost too easy! Easy to navigate and very transparent before I committed to making the reservation.
Very good experience. I would book with you guys again
The site was easy to navigate. I put in my destination in the search and poof up came listings and pricing and I went with the cheapest. Tada hotelwiz it was!
The website was really easy to read and the whole process went smoothly.
The front desk receptionist had a difficult time finding our reservation because they were not familiar with this site. Eventually they figured it out and everything worked out. Would use again but hope they sort out that type of issue with hotels for easier checkin—even though i showed them my confirmation email—it wasnt in their system.
My experience from my booking was very good.
Everything seems very well organized.
Keep doing that excellent job.
Certain hotels in Vegas have resort fees that are illegal. I was charged $45 additional to the rate quoted with tax.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members