Thank you Hotels One for the prompt repayment of the cancelled booking for a hotel in Melbourne. We appreciate the service.
Easy to navigate on site to find what's needed as looking for pet friendly rooms and the site ticked the box
The experience using the booking app was easy. My only issue is that it was not the cheapest price up there.
Simple, straightforward. No hassles. Easy to follow instructions. I was only talking to the computer so there was no inter-person discussions.
Thank you very much was lovely dealing with you
It is annoying me that you are making me write 50 words
We had a really good experience booking with HotelsOne. A quick and easy process to secure a room well suited to our needs at a good price.
I didn't realize it was not the hotel site. Not sure if it was a good deal or not. No senior discount at etc.
Booked a reservation with HotelsOne. Charge was $32.67 more than advertised. Actual charge came through with Expedia.
It was quick and easy to book the dates we needed. The confirmation was not sent to my email but I had printed it out so it was not a problem.
The pages were easy to navigate, but I still prefer the personal touch of speaking to someone on the phone.
It was fast and easy. The website was easy to use. Received my confirmation right away. Hoping the stay is just as nice as the site.
Website easy to get around i was easy to do on line which I appreciate. Got my reservations done quickly
Using HotelsOne was very easy. I was able to find an affordable place to stay on short notice on a very busy weekend.
Booking process was very easy to understand.
The person answering the telephone was pleasant and knowledgeable.
It was easy and fast to book a room, very good. The price was good as well, so it is a good option in Chicago.
I didn't feel like I was told about additional charges like internet. How much is that. What other charges might I expect?
Very good and easy experience. Process was easy on line and it didn't take long and received confirmation immediately.
We used to go there. We haven't been in a couple of years and will review it when we have been there.
I quickly made a reservation and all worked well. But I haven't checked in yet. Hoping all goes well.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
HotelsOne has a rating of 3 stars from 1,592 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HotelsOne most frequently mention good experience, confirmation email and easy process. HotelsOne ranks 18th among Hotels sites.