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HotelRunner Reviews Summary
HotelRunner has a rating of 2.5 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HotelRunner most frequently mention and channel manager. HotelRunner ranks 37th among Hotels sites.
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Keep on the good work. All bad experiencies, not to be counted for are forgotten with the good ones.
One of the best. We are workingh with Hotelrunner since 2013, and having well-enough service by them, Many OTAs like booking, expedia are all integrated and work efficently. Storangly advised...
I am able to connect to all my channels, plus other useful features for our hotel. Quick support, fast synchronization. Powerful booking engine, quick updates, smooth interface.
Thank you for taking time to leave feedback Ebru. Its always great to hear our hotelier's positive experience with our channel manager and booking engine.
Quick support, fast synchronization. Quick and successful updates for room availability and pricing.
Thank you for your review Asim, we try to always be there for our hoteliers to assist with any questions they may have.
Easy to use. It is very uselles Fastly take to feedbacks. Cheaper than to anothers. I will really recomended..
Thanks alot for your comment Sabrican, we are glad you find our system easy to use. Also, as HotelRunner we are always open for feedback to improve our experience together!
Easy Control of Reservation Inventory With Details.
Easy Control of Accounting With Other Extranets.
Thank you very much Ahmet, we are really happy you are able to easily manage your reservations from all your channels via HotelRunner!
Quick support, fast synchronization, user friendly interface. And most important helpful customer service.
Thank you for the kind words Halil, we always try our best to answer any questions as quick as possible.
Strongly recommended
Hotelrunner up to date, user friendly tool, and easy. As a small hotel manager.
Thank you for taking the time to leave a review Atilla. We always try to provide industry leading features & innovations
Great support, Easy to use. Connectable to almost OTas channels and platforms. I would definitely recommend. It is so usefull and easy.
Hi Trang,
Thank you for sharing your positive experience, we are very happy you find our system easy to use and are able to get connected to all your channels.
The system is user friendly. It is easy to change rates, availibility and room types. When you face with a problem they try to solve immediately
Thanks for the awesome review! We work hard to meet expectations like yours.
I would definitely recommend. It is so usefull and easy. When you against a problem, they try to solve immediately
Thank you Ugur! Your referral is very important to us. We are glad you found our system easy to use and enjoyed our support!
The world is changing and everything is online, the team of the runner is very proffessionnal and helpfull this's the point of view, choosing the runner Therefore, I can recommend it easily
Thank you Fuya! We work hard to continuously improve ourselves to meet and exceed the changing demands of the industry.
İts perfect, I can do all my hotel organization very easily with it. You can focus on your work with peace of mind. Thanks for all support and help.
Of course Onur, its our pleasure! We are always here to help.
The company makes you feel safe. You can focus on your work with peace of mind. Any problems instantly help immediately.
All employees professional and helpfull especially Ms. Buse.
They both save time and make your job easier. They offer many positive services for your business plan. Very complicated jobs and time-consuming jobs are completed in a very short time for you. Also it is easy to use. A company that I am happy to work with and will continue to work. I hope they continue like this.
Thank you Basar! Very happy to hear that you found our system user-friendly and time saving. We pride ourselves in helping our users save the most time possible. Pleased to also hear about your great experience with our support team.
Since I joined with HR I saw many good online partners on it's platform and got many guests around the world. On the other hand their 24 hrs Channel Supporting is very responsive and especially in 2019 more effective. Today I had some room price problem with other booking platform but I informed to HR and within a couple of hours all problems has done very successfully.
Thank you Thiri! We always try to improve and better our system to reach and exceed industry needs, providing our users with the best possible experience. Also, very pleased to hear that we were able to solve your issue promptly.
Super fast, easy, simple, practical, easy to understand system, customer support is great, especially Buse, she has been great!
Thank you Gokhan! We are happy to hear you enjoy our system and have had such a great experience with our customer support!
Hotelrunner is a comprehensive, up to date and user friendly tool, supported by a caring team of customer representatives. As a small hotel manager it is reassuring to feel the collaboration of Hotelrunner all the time.
Thank you Tuna! Pleased to hear that you have enjoyed using HotelRunner. And of course it is our pleasure, we are always here to help!
From the business
HotelRunner is a freemium, cloud-based online sales, digital marketing and channel management platform that assists hotels and travel agencies tailor, streamline, and improve their online outreach. HotelRunner helps hotels and travel agencies transition from off to online through state-of-the-art technology. It helps to create innovative sales channels, improve international brand recognition, reach more customers, and boost profits.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much Luis! We strive to give our customers the best experience :)