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Hostwinds

How would you rate Hostwinds?
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California
1 review
0 helpful votes
Follow Jay D.
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I love Hostwinds service, they are always prompt with any issues I have and I can actually speak to someone on the phone. The uptime is excellent. They are the rock. They offer FREE for Life with Annual Registrations - this what I also like about them. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available softaculous addon in the cpanel. I also have two addon sites with the same hosting plan.

Date of experience: September 12, 2019
Portugal
1 review
0 helpful votes
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Great VPS hosting service
March 7, 2020

Very pleased with the service. I bought also the SQL service and the installation was swift.

The only minus was that I expected the discount throughout the contract, but it is only for the subscription price. It is not clear on the site

Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2020
South Carolina
1 review
0 helpful votes
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Upgraded services: Migration and set-up were abysmal
March 12, 2022
Updated review

Existing customer: I decided to upgrade my services because of email deliverability issues. Since my upgrade, I have yet to have a single day pass without needing to contact Hostwinds support. The migration was sloppy and lacked thoroughness. As of 2/10/2022, I still am having deliverability issues with my account.

Date of experience: February 10, 2022

Existing customer
February 7, 2022
Previous review

Existing customer

Date of experience: February 7, 2022
Florida
1 review
0 helpful votes
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Great easy to use service
July 17, 2023

I found Hostwinds while I was searching for a new hosting provider, due to my original one having and outage and needing to get my server back up quickly. Hostwinds prices seemed to be in line with what I was expecting and spinning up a new host and deploying it was easy to accomplish and I had everything back online and running quicker than I expected.

Date of experience: July 17, 2023
Japan
1 review
0 helpful votes
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My IP is blocked
January 17, 2023

My ip is blocked by the government, and Hostwinds didn't provide an option for me to change it freely. I bought that IP, found it didn't work, and tried to change one, but it told me that this action sells for 3 dollars, and the new IP could also be blocked!

Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 18, 2022
France
1 review
0 helpful votes
Follow Florian B.
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Just hours after signing up with then I made a big boo boo and my site went down. I was ready to give up but then I gave support a call and they have my site back up and running in less than 20mins. Hostwinds support knows their stuff! Thanks!

Date of experience: May 21, 2019
India
1 review
0 helpful votes
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OverAll Good
July 18, 2023

I find here on hostwind Cheap server with Quality hosting service. Over all my i am just using this service from just 2 days now. I can not tell more about this right now. (sorry for my poor english).
But overall good hosting service right now.

Date of experience: July 18, 2023
Nevada
2 reviews
0 helpful votes
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When I started with Hostwinds I had an intention to grab smallest VPS, but started with shared hosting account, because I was told I would be able to upgrade my account to VPS with no problem. And after some time I do understand that it was correct to not to start with VPS.
Signing up process - nothing special, but my new order was put "on hold", so I had to reach hostwinds and just confirm my identity. Do not feel really comfortable on this, but it seems to be normal to most services I used.
Now I have everything I expected (nothing extra) - site up and running, assistance always in pace (I always have the chat assistance when I'm in my client area).
Price I pay is fair enough.

Date of experience: May 10, 2018
North Carolina
1 review
0 helpful votes
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D
June 13, 2023

Ordered a hosting package and then a domain. Got a message that the domain purchase was under review for 24 hours. A day later still no domain and still no explanation. I think I'm canceling and going somewhere else

Date of experience: May 14, 2023
Washington
1 review
0 helpful votes
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Very good, but there are some flaws
May 31, 2023
Updated review

1、bad: Somtimes can't find alipay
2、bad: After placing an order, if you do not want to make payment, you cannot find the closed order and the order will automatically be deducted using the existing agreement
3、bad: The order number in the order information is somewhat confused
4、good: Customer service is very good

Date of experience: May 31, 2023

Somtimes can't find alipay
June 29, 2023
Previous review

Somtimes can't find alipay

Date of experience: May 30, 2023
India
1 review
1 helpful vote
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Excellent support
June 11, 2018

Hostwind response time is quite fast on support ticket. They answered the ticket in 15 minutes. I had conversation regarding the issue and everytime they responded in 15 minutes. Ticket number:- #**************188

Date of experience: June 11, 2018
Hong Kong
1 review
0 helpful votes
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Soso
March 24, 2021
Updated review

You provider ubuntu16 is so bad, when i first use apt-get install, $#*! that can't install soft and input error., and you system give client before use not test stable and no bug? I think you service is soso and not good for like ali or other cloud service provider.

Date of experience: February 22, 2021

You are very cool
February 21, 2021
Previous review

You are very cool

Date of experience: February 21, 2021
Kansas
1 review
0 helpful votes
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Transferred our site host
October 7, 2022

Our original host shut down on September 30. We transferred our site to Hostwinds based upon another customer's recommendation. The transfer process was relatively easy.

Date of experience: October 7, 2022
Indiana
1 review
0 helpful votes
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Surprisingly good
February 11, 2021

I came with low expectations, giving how saturated the hosting industry is. But hostwinds has been very pleasing to use. Good support, lots of plans to choose from.

Date of experience: February 11, 2021
Florida
1 review
5 helpful votes
Follow Brian R.
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Ive worked with almost every major and minor host over the past 10 years. The sales guys know their stuff to get that sale, but everyone else will mislead, miscommunicate, overcharge, misrepresent and sabotage your hosting related business. There is a reason they do NOT do refunds. Best looking but worst actual mid sized hosting company out there. DON'T BE FOOLED! FIND ANOTHER HOSTING COMPANY!

Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2020
South Africa
1 review
0 helpful votes
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Fast Setup
April 19, 2021

Time from purchase to available was minimal. As a website designer, I know the service level of many different hosts, and so far, Hostwinds has been comparable to the best.

Date of experience: April 19, 2021
Australia
1 review
0 helpful votes
Follow Beltane L.
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The Hostwinds support team is super responsive and I've only needed to call support once in 4 years and got an excellent help! Good solid hosting company they are!

Date of experience: May 7, 2020
Netherlands
1 review
0 helpful votes
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No comment
April 6, 2021
Updated review

So far very satisfied. We have not yet been able to run the site. The design has taken time, so at this point I am unable to offer a useful feedback. Maybe next year.

Date of experience: April 6, 2021

No comment
April 4, 2021
Previous review

No comment

Date of experience: April 4, 2021
Arizona
7 reviews
85 helpful votes
Follow Philip F.
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I have tried the chat line link but it goes nowhere, I then called their 800# only to remain on hold for 20 minutes before giving up. Have sent email but only just, so will see what happens. If they are closed at weekends, I understand but it would be nice were they to announce their business hours.
I am having problems in uploading website and there is not much help on their website on that subject. I was previously with Siteground but changed to this company as they had better rates. Now I know why! I had no problems with the previous hosting firm.
*****************
As an update - I did receive a response to my email concerning access to chat lines which suggested clearing cache and trying a different browser, which I did, but to no avail. The following morning I tried phoning and was on hold less than two minutes, when I was able to discuss uploading of a website. The rep I spoke to was very knowledgeable and very helpful and took time to help sort out the problem. Because of this I have increased the star rating to 4 and would have given five had they originally stated an estimated hold time on phone or had a system which enabled them to call back when tech available.

Date of experience: April 26, 2020
Hong Kong
1 review
0 helpful votes
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Good product and custome service
February 24, 2021
Updated review

Just known from sns site, some one suggest hostwinds, so i want to try, if i like, i will buy longer time, but the price is a little more than bandwago, and has no discount for new customer like me. The network delay is about 200ms in china, this is not good expirence when i visit Youtobe, so if hostwinds optimize the network delay for customer in china, it will be more nice!

Date of experience: February 24, 2021

Just known from sns site, some one suggest hostwinds,...
February 23, 2021
Previous review

Just known from sns site, some one suggest hostwinds, so i want to try, if i like, i will buy longer time

Date of experience: February 23, 2021

Overview

Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.

This summary is generated by AI, based on text from customer reviews

service
303
value
544
shipping
104
returns
31
quality
555

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