I love Hostwinds service, they are always prompt with any issues I have and I can actually speak to someone on the phone. The uptime is excellent. They are the rock. They offer FREE for Life with Annual Registrations - this what I also like about them. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available softaculous addon in the cpanel. I also have two addon sites with the same hosting plan.
Very pleased with the service. I bought also the SQL service and the installation was swift.
The only minus was that I expected the discount throughout the contract, but it is only for the subscription price. It is not clear on the site
Existing customer: I decided to upgrade my services because of email deliverability issues. Since my upgrade, I have yet to have a single day pass without needing to contact Hostwinds support. The migration was sloppy and lacked thoroughness. As of 2/10/2022, I still am having deliverability issues with my account.
I found Hostwinds while I was searching for a new hosting provider, due to my original one having and outage and needing to get my server back up quickly. Hostwinds prices seemed to be in line with what I was expecting and spinning up a new host and deploying it was easy to accomplish and I had everything back online and running quicker than I expected.
My ip is blocked by the government, and Hostwinds didn't provide an option for me to change it freely. I bought that IP, found it didn't work, and tried to change one, but it told me that this action sells for 3 dollars, and the new IP could also be blocked!
Just hours after signing up with then I made a big boo boo and my site went down. I was ready to give up but then I gave support a call and they have my site back up and running in less than 20mins. Hostwinds support knows their stuff! Thanks!
I find here on hostwind Cheap server with Quality hosting service. Over all my i am just using this service from just 2 days now. I can not tell more about this right now. (sorry for my poor english).
But overall good hosting service right now.
When I started with Hostwinds I had an intention to grab smallest VPS, but started with shared hosting account, because I was told I would be able to upgrade my account to VPS with no problem. And after some time I do understand that it was correct to not to start with VPS.
Signing up process - nothing special, but my new order was put "on hold", so I had to reach hostwinds and just confirm my identity. Do not feel really comfortable on this, but it seems to be normal to most services I used.
Now I have everything I expected (nothing extra) - site up and running, assistance always in pace (I always have the chat assistance when I'm in my client area).
Price I pay is fair enough.
Ordered a hosting package and then a domain. Got a message that the domain purchase was under review for 24 hours. A day later still no domain and still no explanation. I think I'm canceling and going somewhere else
1、bad: Somtimes can't find alipay
2、bad: After placing an order, if you do not want to make payment, you cannot find the closed order and the order will automatically be deducted using the existing agreement
3、bad: The order number in the order information is somewhat confused
4、good: Customer service is very good
Hostwind response time is quite fast on support ticket. They answered the ticket in 15 minutes. I had conversation regarding the issue and everytime they responded in 15 minutes. Ticket number:- #**************188
You provider ubuntu16 is so bad, when i first use apt-get install, $#*! that can't install soft and input error., and you system give client before use not test stable and no bug? I think you service is soso and not good for like ali or other cloud service provider.
Our original host shut down on September 30. We transferred our site to Hostwinds based upon another customer's recommendation. The transfer process was relatively easy.
I came with low expectations, giving how saturated the hosting industry is. But hostwinds has been very pleasing to use. Good support, lots of plans to choose from.
Ive worked with almost every major and minor host over the past 10 years. The sales guys know their stuff to get that sale, but everyone else will mislead, miscommunicate, overcharge, misrepresent and sabotage your hosting related business. There is a reason they do NOT do refunds. Best looking but worst actual mid sized hosting company out there. DON'T BE FOOLED! FIND ANOTHER HOSTING COMPANY!
Time from purchase to available was minimal. As a website designer, I know the service level of many different hosts, and so far, Hostwinds has been comparable to the best.
The Hostwinds support team is super responsive and I've only needed to call support once in 4 years and got an excellent help! Good solid hosting company they are!
So far very satisfied. We have not yet been able to run the site. The design has taken time, so at this point I am unable to offer a useful feedback. Maybe next year.
I have tried the chat line link but it goes nowhere, I then called their 800# only to remain on hold for 20 minutes before giving up. Have sent email but only just, so will see what happens. If they are closed at weekends, I understand but it would be nice were they to announce their business hours.
I am having problems in uploading website and there is not much help on their website on that subject. I was previously with Siteground but changed to this company as they had better rates. Now I know why! I had no problems with the previous hosting firm.
*****************
As an update - I did receive a response to my email concerning access to chat lines which suggested clearing cache and trying a different browser, which I did, but to no avail. The following morning I tried phoning and was on hold less than two minutes, when I was able to discuss uploading of a website. The rep I spoke to was very knowledgeable and very helpful and took time to help sort out the problem. Because of this I have increased the star rating to 4 and would have given five had they originally stated an estimated hold time on phone or had a system which enabled them to call back when tech available.
Just known from sns site, some one suggest hostwinds, so i want to try, if i like, i will buy longer time, but the price is a little more than bandwago, and has no discount for new customer like me. The network delay is about 200ms in china, this is not good expirence when i visit Youtobe, so if hostwinds optimize the network delay for customer in china, it will be more nice!
Just known from sns site, some one suggest hostwinds, so i want to try, if i like, i will buy longer time
Answer: They are a legit company but with scammy business practices
Answer: Hostwinds does offer global hosting services worldwide as long as they are used for lawful purposes and not part of a US sanction.
Answer: Customer support is easy, and we offer 24/7 communication in multiple ways. Communicate with our Live Chat agents instantly by visiting our webpage and opening our chat window. Upon doing so, you will immediately communicate with an agent to help answer any questions or help direct your concern to the correct department efficiently. Our other departments, such as billing and technical support, can be communicated with by creating a ticket within our ticketing system at any time.
Answer: Hello, Thank you for reaching out to Hostwinds. We provide web hosting services from Shared Hosting (for individual or small business sites) to VPS Hosting for both Linux & Windows. We also offer Reseller Hosting services wherein you are able to sell Hostwinds' hosting services while our technicians take care of the technical matters. If you have any further questions about what services we offer, please feel welcome to reach out to our support team anytime 24/7/365 either via Live Chat (www.Hostwinds.com) or phone (888-404-1279). Reaching out to them will be the best way to receive answers to your questions regarding our hosting services.\ We hope you have a wonderful day! Kind regards, The Hostwinds Team
Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.
This summary is generated by AI, based on text from customer reviews