Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.
This summary is generated by AI, based on text from customer reviews
Agree with previous comments! Most terrible & most unprofessional company I have even come across. Con people name Gus. No money-back-guarantee is available! It's all lies. They con you to sign in to the Hosting by saying all will be done with their help but actually help you with just taking your money. The server is crap, no space at all and they asking you immediately to pay extra. If you cancel within 3 days, you get no money back although live chat promising 90 days! Pack of lies. Stay away if you don't want to get involve Police and the Bank fraud department!
They will not give me back my money. (3 years paid) They did not give me the 3 domains they promised as they only provide one. There ticket system is worthless for getting any repairs done. My sites are almost always down or hacked. And when you chat with people they have no power to do anything. All they can do is refer you to self help. When everything is THEIR FAULT. The site goes down all the time with zero changes on our parts. And then you have to fill out Tickets where they get back to you in their own sweet time. The Tickets will say its fixed when nobody can log in to simple websites. Run from this company people. You may be avoiding the biggest nightmare of your life. Before I had Bluehost. You could call them and they would fix it fast the few problems they had in 10 years. HOSTWINDS has been a nightmare now for a year. And they do not give money back since I have been asking from the beginning!
Support is always helpful, fast and thorough. They have been good at being very clear on their instructions. I am super impressed with Hostwinds as I have worked with many other hosts.
I recently upgraded my account and it went smooth. I have referred people and they are happy too!
I love Hostwinds service, they are always prompt with any issues I have and I can actually speak to someone on the phone. The uptime is excellent. They are the rock. They offer FREE for Life with Annual Registrations - this what I also like about them. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available softaculous addon in the cpanel. I also have two addon sites with the same hosting plan.
Frankly speaking, it was very hard for me to find a good web host with stable servers. I browsed many US web hosting discussion boards and finally found this host. I bought one of Hostwinds VPS hosting account - they helped me to choose the best fit. Lots of features, very knowledgeable fast and friendly support and the price is reasonable. I expect to remain a loyal customer for many more years.
I am very new at all things website/tech. Always excellent help from Hostwinds.
When I can't solve tech issues, I know the solution is just a chat away. No matter what the problem is, your people simply make it work, Always on the first attempt and usually within less than five minutes.
Any time we have any problems or any need for anything these guys get right on it. They have given us support for every problem in less than an hour and have gone so far our of their way to ensure we are satisfied with their services. Compared to the others, Hostwinds give more bang for the buck in their different hosting packages. Other web hosts limit how many domains you can use and then give you great amount of bandwidth.
I just want to thank the customer service rep for helping me to fix the PHP code. It was set correctly, promptly, and professionally by Hostwinds company.
Hostwinds have been a generally excellent host. Their prices on dedicated servers are unbeatable, and their recovery tool is not only useful as such, but enables you to self-install any version of linux onto the server. All of that being said, my website has never gone down and the speeds from Hostwinds servers are very good. You get plenty of space and bandwidth and I had no problem installing various scripts to my site. There was one slight problem a year or so ago where a few of my files magically disappeared.
These guys are the trustworthy company on the go and they do know what's on the go - it's a well oiled machine, calling into Hostwinds is easy and the service is straightforward.
I've only been signed up for 10 minutes, but I really think you have a great system. Hostwinds service is much appreciated. Logged a support ticket and as always was dealt with in a very speedy and efficient manner. Great response time and resolved my query. Very Happy customer. Keep up the good work!
Hostwinds is a great web hosting provider with a fantastic customer support with supereasy interafce. I am pretty much satisfied with their service till now.
Go to these guys with your dedicated server needs - no hesitations. Hostwinds is the company you should go to for a dedicated server. They know what's going on and how to treat their customers.
When signing up with such a cheap provider, I was initially concerned about reliability and customer service, but both have been excellent. I have experienced no downtime in the last 4 months, and customer service has been excellent. Throughout the process, Alex has been and continues to be patient, encouraging and understanding the role the site plays in the marketing of my new business.
I've experienced very little downtime (I noticed my site down once - for about 20 mins), and I've found their platform very easy to navigate. Because of that, I haven't had to talk to support much, but when I have, they seemed very friendly and helpful. I have never had any security problems, either.
I am extremely pleased using Hostwinds service.
I am only semi-literate on most tech issues, but their instantly available live support have helped me immensely. Any hosting company can brag about their uptime and reliability, but these people really deliver the goods. Their pricing is a great value. Their speed is rock solid. And they are just really good people to deal with.
The services that Hostwinds web hosting provider offers are really excellent and cheap. I have been with them for a little over a year now, and the service is as excellent today as it was the day I signed up. It is all redesigned CPanel functions in their own simplistic interface.
I used to be with another web host and they charged about 3 times more and had less than 20% of the features these guys currently have. When we were using cPanel based email services, one of my friends referred us to Hostwinds. The control panel makes it very easy to navigate everything for someone who doesn't know too much about the intricate workings of web hosts and servers. Their staff is very active and responsive. Whenever I found any issues they solved quickly.
Just hours after signing up with then I made a big boo boo and my site went down. I was ready to give up but then I gave support a call and they have my site back up and running in less than 20mins. Hostwinds support knows their stuff! Thanks!
I trust this professional host and can highly recommend Hostwinds hosting solutions to others. I know I'm not good in properly describing tech issues, but they always tend to find the understand and way to solve the issue. Their server and network uptime are Great... Speed connectivity is super fast and consistent. My web site is always up, that is to consider great network uptime they provide.
Answer: They are a legit company but with scammy business practices
Answer: Hostwinds does offer global hosting services worldwide as long as they are used for lawful purposes and not part of a US sanction.
Answer: Customer support is easy, and we offer 24/7 communication in multiple ways. Communicate with our Live Chat agents instantly by visiting our webpage and opening our chat window. Upon doing so, you will immediately communicate with an agent to help answer any questions or help direct your concern to the correct department efficiently. Our other departments, such as billing and technical support, can be communicated with by creating a ticket within our ticketing system at any time.
Answer: Hello, Thank you for reaching out to Hostwinds. We provide web hosting services from Shared Hosting (for individual or small business sites) to VPS Hosting for both Linux & Windows. We also offer Reseller Hosting services wherein you are able to sell Hostwinds' hosting services while our technicians take care of the technical matters. If you have any further questions about what services we offer, please feel welcome to reach out to our support team anytime 24/7/365 either via Live Chat (www.Hostwinds.com) or phone (888-404-1279). Reaching out to them will be the best way to receive answers to your questions regarding our hosting services.\ We hope you have a wonderful day! Kind regards, The Hostwinds Team
Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands. Join our incredible hosting family today!