Hostinger Reviews Summary
Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I domain at bigrock and hosting at hostinger, every time i open website msg is Your connection is not private - although i have pointed domain as per your instructions
I love the services of Hostinger and I appreciate their support team they are always ready to help us
Best webhosting I had, so far... Hustle free, no need to worry about anything...
गुड, सर्वात चांगले आणि बेस्ट होस्टिंग खरेदी करण्यासाठी
I am not satisfied with the service and I do not want to continue the subscription and I want a refund
Dear Abdelrahman,
Thanks for sharing this situation with us. We've noticed your plan doesn't fit our Refund Policy requirements, as available here: https://www.hostinger.com/refund-policy. Should you have any questions, please get in touch with our Customer Success Team.
Sincerely,
Gabriela
I really find hostinger very clear practical cheaper and best services. My experience is wonderful. I technically like it and I advise peaople to choose hostinger.
Every time my website is blocked by your side, why I am going to suffer & how many days, I ask to refund but you could not refund my money. Worst experience.
Dear Indranath
Sorry to hear about your experience. Our team will investigate this situation and relay the feedback to the concerned teams, so we can improve our services.
Regards,
Gabriela
Perfect web hosting and if we compare with others. This is the best
Best web hosting at affordable price. Site page speed and scan are very good services which hostinger provides at server level.
Fast support and professional staff 24/7 with us. I use this platform about 6 years and it is my experience.
Doesn't have a call centre. Cannot talk to any executive, only via Email, Explaining over Email becomes very difficult at times, so have to shift to other provider for support. Need a help desk where we can talk over call, explain they our issued & get the solution.
Hello, Marilyn,
In our experience, e-mail and live chat are the most efficient means of support — this way, we can share useful links, prints, and other important information.
However, thank you for your feedback! We're always working on improving; your suggestion is essential.
Warm regards,
Gabriela
Awesome, Just need to improve the backup for a long time if anything gets expired.
My business shared hosting plan used to perform better in beginning. I feel cheated that it is now under performing and my SEO is compromised because of server issues. Just another hosting company wanting customers to upgrade. Unfortunate
Hello, Farhan,
Thank you for sharing your feedback with us: it helps us to improve. We would like to hear more about your experience — if you're comfortable, don't hesitate to email us at qualityt@hostinger.com.
Kind regards,
Gabriela
I'm dumb and the site just tells me words that don't mean anything to me, SLL DNS nameserver. Might as well say booble peebop and booboobadoozee
I have been using Hostinger for three years. Everything runs smooth but what makes the difference is the live chat and support for any issue you may have. Every problem I had, had been solved immediately and you always feel you can contact a real person 24/7 that will actually help you. Totally recommend it for individuals and developers. The most reliable hosting company I have experienced as a web developer. Your live chat is the best
I am pleased with the quick services of Hostinger India. I accidentally purchased a new hosting plan instead of renewing the existing plan. Team Hostinger helped in resolving this issue as I was worried about losing the database. Keep up the Good Work!
A+ Service. Value for Money, excellent support and great interface.
Extremly better hosting service and customer support and have been so pleased with the service. Website management service is a bit more than I imagined. I love about Web Hosting service of hostinger is that someone is always at the ready to help me.
Really slow refund policy, you make an offer and charge for four years instead of one year.
Hello, Janice,
Thank you for sharing your feedback — it's essential to our growth as a service provider.
All the best,
Gabriela
Hostinger will take advantage of any vulnerabilities or errors in your installation by offering an upgrade as a solution (it isn't) instead of actually helping you resolve the issue. They are happy to take your money.
Dear Justin,
We're sorry about this situation, but thank you for sharing your feedback.
If you have any suggestions or other details you'd like us to know, don't hesitate to contact us at quality@hostinger.com — we hope to improve our services and be the best partners possible for you.
Kind regards,
Gabriela
From the business
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thanks for bringing this issue to us. If the situation persists, let us know — our Customer Success Team is always ready to help you.
Kind regards,
Gabriela