HostGator

I am using it well. I am using it for development research.
Please provide stable and fast hosting in the future.

I am an amateur web programmer. After trying to host a new website on another popular service, I gave up and moved to HostGator. The support at HostGator is so much better than my previous host. Great service and fair prices. I recommend HostGator.

Great to have a chat support big help for not proficient english clients. Please take a look on your platform to the Live Chat I think that was broken I been connecting multiple times to seek some help but the chat were not updating sometimes until client us to disconnect the chat and start another one. Please get that fix for your valuable clients

I hear people complaining that their website is having problems, that they can't get help from their provider. Somewhere in there, they ask who I use. I always recommend Hostgator because I don't have any of those troubles.

I dislike the new interface. There should be a direct link (one click) to cPanel like there was before. Now I have to click NO to an add, wait for a page to load, click Hosting, wait for a page to load, scroll all the way to the bottom, and then click the link. This seems like a common request. I imagine lots of users feel the same way that I do. Very frustrating. Also while I'm ranting, the phone verification feels ancient. Why can't I choose SMS? Text is how everyone else does this.

Hostgator used to be perfect. 3 things have changed my mind, and why I will not be recommending HostGator to anyone. 1) I paid my $8.99 monthly fee for a long time, then all of a sudden, with no warning, my plan went to $21.99. I contact customer service...and they act nonchalant about it, like it was a natural occurrence. 2) My files are deleted. I did not delete them myself, I went to check my portfolio one day, and it's gone. I log in, and I have no files at all. I contact customer service, and I get no explanation, but an e-mail a couple of days later saying I'll have to pay $50 to get it all back. What?! 3) This one is more nitpicky, but still...It's a burden on a customer. I hate MFA...and the pin that I need to chat about my account isn't easy to remember. I try to make it easy, but there's too many rules for the pin. What's wrong with *******? Nothing! I had to make it to something I'd never think of. Then spend extra time in chat figuring it out.

We were dissatisfied with our previous hosting service, but feared that some other service could be worse. We finally geared up to make the change and your team brought over the entire site completely intact. Now that we're with you our site is faster and we have a sense that our needs will be met quickly and professionally.

There was a glitch in my website where I kept getting error messages, and then all my blog content was lost. One phone call and they were able to run some diagnostics, fix the glitch and recover my content. Very pleased.

When you purchase software, you are buying it with the hope that it fits your needs. There is always concern in the back of your mind that it might not work. What makes this concern mitigable is if there is someone who can walk you through any challenges or concerns you may have. That was the case with my purchase. If it was not for the splendid, awesome, great, amazing, great (didn't I say that already!) customer service, I would be writing a different review. The individual who assisted me embodied patience, empathy, and virtually held my hand as we made adjustments to my website. My site is activated and running well with no problems. I would recommend HostGator! In fact, I am using it for another website project I am involved in!