HostGator

Bait and switch. Dishonest and will trick you into a plan and then start hitting you up for charges. Even provided them with screen shots of their website showing what services were in my plan at the time of purchase and they still demanded addl fees for everything.
I don't understand it, Bluehost and Hostgator are owned by the same company, but one has been top notch, honest and helpful. And the other dishonest, misleading, and unhelpful.

Not the best, finger pointing of which division of the company was responsible for what without solving my problem.

You sent me an email saying my domain"MJStumpf.com" expires 4/24 and that the credit card had expired, which it had. But when I logged on to my account the web page said the domain registration expires in 2025. Which one was correct? (I don't know myself, but I should be able to rely on your systems to agree with each other... 2024 vs 2025.) And $22 to renew for a year... crush the little guy!

Also I got a notice from my credit card that my "Baby" hosting had renewed at $203. Ouch! It's gone up that much... and no explanation. After 10 plus years with you, I'm not happy. *******@optonline.net

The customer service is excellent. Whenever I have an issue or question about my website, I call the customer service. They are very knowledgeable and patient to let me understand how to solve the problem.

I can't remember at this point. Areadispatch.com going down has been the second website to go down without any interaction from me. That means someone else did it. Freedomperception.com had its database corrupted without me doing anything. I am optimistic with this latest incident and recoverability of the site from what's going on with it now, but freedomperception.com has not been recoverable. If you know of a way that I could do it with the backups, I would definitely appreciate you helping to recover the product of my hard work. I'd also like to get Area dispatch.com back online. Thanks.

I was told the problem was due to unanticipated maintenance on one of your mail servers. I would have expected that to have been communicated to your front-line support staff who could have told me immediately it was not a problem I could solve. However I still had to go through too many questions about my problem and set up before the agent eventually told me the likely cause. I was also told the expected wait time was 1-2 hours before service would be resumed. It was much longer than that. I gave up checking if the problem was fixed until the following day.

I would like to know more about how I can get move visitors to my site without spending a lot of $.

I chose HostGator following positive recomendations from youtube advertising. However, after having a very affordable 1 year introductory offer, the price suddenly increased from roughly 40$ to 240$. I tried complaining via live chat and my conversations were ended with no follow up whatsoever to my complaints. No reward or incentive for loyal customers wanting to renew, this company thrives off of new customers not aware that their price increases very steep after the offer is over. I tried asking for another introductory offer and I was told no, tried escalating my complaint and never heard anything back. Poor staff and poor experience. I'm just glad I cancelled my auto renewal before I was charged a rediculous price, it's a shame because I would have renewed again had I been offered the same price for another year.

So far so good. I suggest having a get started.page for new accounts on how to setup email, database, etc.