Homesdirect 365 has a consumer rating of 3 stars from 6 reviews indicating that most consumers are generally dissatisfied with their purchases. Homesdirect 365 also ranks 106th among Furniture sites. The most common issues with Homesdirect 365 are around customer service, which is not as good as expected by some customers.
Delighted with my recent purchase of a small glass side table It was delivered on the exact day that was arranged and the driver phoned to confirm time an hour before he arrived It was a first class service from the point of order to delivery!moira meekSee positive reviews
ADVOID BUYING THROUGH THIS COMPANY! Placed an order on October for a phone box one was delivered in December but had quite a bit of damage so they have agreed to replace it for me. I was told when I phoned at the beginning of Feb it was in stock and would be in touch for delivery soon. Phoned again 2 weeks later and told that it was never in stock but will come in next week. They are now telling me that it won't come till the end of April I have tried to raise a formal complaint but had no luck. I get a different person every time answering my emails and nobody is taking me seriously. They have done nothing to resolve the issue, not even offered any money back and an apology for delaying it for 6 months Don't waste your time buying from this company. They want your money then give you a faulty product that they have no intention of replacingSee critical reviews
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