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Marwa A.

Lobdon

Contributor Level

Total Points
84

1 Review by Marwa

  • Homesdirect 365

2/18/21

Absolutely horrendous company, order didn't arrive on the day it was suppose to and was given a pathetic excuse of their van breaking down and the new date for delivery was 8 days later.

I called customer service and the lady I spoke to Sarah was so rude, decided to threaten me that if I don't hear her out she would hang up and not proceed with the return as its in her control. Absolutely disgusting manners and she eventually hanged up in my face as I was talking. I called back to which her tone changed and she said they would issue the refund in 10 working days.

They're a scam. The reason for the delay in delivery was because of where I lived, I haven't ever been told that living in London was a reason my order would arrive late.

I advise everyone never to buy anything from this site.

Products used:
Dressing table set

Service
Value
Shipping
Returns
Quality

Marwa Has Earned 4 Votes

Marwa A.'s review of Homesdirect 365 earned 4 Very Helpful votes

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