Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1206th among Real Estate sites.
Very informational and thorough. I feel like I have a good grasp of what Homes.com has to offer me for my needs.
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Brennan is such a pleasure to work with, he is diligent about following up and calling back if I'm not available to talk freely. Very knowledgeable with his products and I feel he listens well to needs. I appreciate his phone manner and can do attitude - always positive! Thanks so much for helping me out, much appreciated & keep up the good work. You deserve a raise... Becca: 0)
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James did an excellent job explaining everything.
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Maya was wonderful in walking me through the process and took the time to explain all the options
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Cate was fantastic! She listened closely to my concern, researched the issue, and followed up by calling me back with my preferred resolution to the issue as she promised to do.
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Dion was great explaining the product offering. He didn't try to sell me, he just gave me the info that helped me make my own decisions, and he was flexible and created a package that worked for me
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Gabe was INCREDIBLE! He went above and beyond for me. I'm overly appreciate for that. Thank you very much!
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Katrina Pryorn was great! She made the process smooth and was able to meet my deadline of getting me setup in under 15 minutes!
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Shay was great and the primary reason I decided to give homes.com a try-- she followed up several times, was not pushy and was a good listener-- Bravo!
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Very professional and courteous. This customer service rep was exceptional. It's hard to find such great service professionals. I was very happy at the end of our conversation.
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Great service. Very quick and make me feel like I am their only client. I appreciate the way they keep in touch. Keep up the good work.
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James and Brandon have been great! They helped me get my site and profile setup, respecting my busy schedule and gearing me for success. Thank you so much
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Alex developed a quick rapport with me and I believe she understood the kind of buyer I was... ie... direct to the point.
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James is very pleasant to speak with and explained everything thoroughly.
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Dion was very professional. He made sure that I understood the product and helped me to choose the best package that is currently affordable for me.
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Customer service is an 10 the product is questionable
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Cindy was very helpful. I appreciate her input and expertise and am very happy with what she was able to help create for me.
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Dion has treated me well. He is knowledgeable and fast to respond.
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Leads are coming in, just need to close a few.
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I am very impressed with the customer service.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.